Reviews (61)
They privide a two year warranty on new units, but be advised that it does not apply to new houses from date of purchase. I purchased a brand new house February of 2022, and my AC unit already has stopped working and it's it covered. It made it through one summer.
Always good to have conservative air
New furnace and air conditioning units replaced in mid October. The furnace has NEVER worked correctly, and Mike Aerni is still promising to fix it 3 months later. He makes appointments and doesn’t show up. I have had heat the entire time, but the furnace does not perform properly.
These guys were great! Called this morning and Joey was onsite the same day to fix my furnace. They even had to pickup a part to complete the repair and still had this done within a few hours. Overall great service and would highly recommend Conserv-Air!
Not sure, A/C worked till the kid took it apart.
No showed for an appointment, stated they called “multiple times” 0 missed calls, building manager also had 0 missed calls. Customer service line was a bit abrupt. Cant comment on quality of work but very difficult to schedule
Second week Of January Mike Aerni the president of Conser-air came to give us a quote for a whole house generator. He said we would have the quote by the weekend or Monday of the next week. Well I called a week after he was out and again promises of getting it to me. Again, no quote, called again promised it again by the end of Friday. Again, no quote I have sent emails, texts and called at least 5 times. I would never use this company! I would never put a down payment down because you may never get your product! This has been going on since January 20th. Never use this company if I could I would have given zero stars!!!
When everyone else wad busy and could not come check out my furnace after explaining my 85 year old mother was living with me, Conserv-Air put me on the schedule first thing in the morning at 8:00-10:00 am. The technician was very polite, on-time, and checked everything before leaving. I would recommend them next time I have issues with my furnace.
We have had this company tend to our residential real estate portfolio needs for years. We like doing bussiness with them very much.
We had a Lennox Elite Series HVAC installed at our home in October and even though we have not gotten to winter yet, I could see immediately how much quicker it warmed the house and how quieter it was! The 2 stage furnace is a great feature along with the high efficiency filter. The high efficiency filter does a great job of moving air though the house resulting in more uniform heating and cooling. Through the winter, the heater did a great job. We just started using the AC and the upstairs if far cooler than with our old unit and the temperature is more uniform throughout the house. The installation crew was very fast, clean and thorough, the people at the offices though are a little slow to respond.
Conserv-Air technician responded quickly in an emergency. Punctual and efficient with regular furnace/AC maintenance.
Amazing service and workmanship. They tore out my whole basement HVAC system and installed new AC, furnace, ductwork, and tankless hot water heater. I cannot express in words how amazing it all turned out. Very satisfied with the quality, professionalism, and price. Before you go with another company, be sure to get a quote from Conserv-air. Al was a great sales rep. The install crew was exceptional.
Tankless water heater flush. Nick was through in explaining the process so I would be able to do the service myself each year going forward. My water heater had a difficult setup for reaching the valve but he was able to make adjustments easily. Provided plenty of tips to increase the longevity of the water heater. Very happy with Nick and Conserv-Air!
Fast service. Speak polite and have good knowledge of thier work. Great job. I called them two times. Once they fixed no problem on the same issues. Cheap...
Unfortunately, despite a strong start to my households association with this company, we have had a very negative experience lately. The "new" furnace that we purchased 3 years ago (we were told that it was brand new, but at a discount rate due to it being slightly dented), and haven't had any issues until just last week. During a routine seasonal maintenance check, the technician (no issues with him. Prompt, polite, and efficient) discovered that 2 components had been burned out. He replaced the one, but the other needed to be ordered. This second component (a control board that handles the fan speed) costs about $900 I was told. I said it's a good thing that it's under warranty. The technician left, and said he was going to order that part. So far, so good. This was last Tuesday. It was still fairly warm. The next day, he calls back and tells me that the warranty for our "new" furnace was already registered to someone else, and said warranty had not been transferred to me. I called the office, and was told that the issue was being looked into. A day later, no response. A day later, no response. I called back and asked for a manager. He seemed annoyed to have to speak with me. He groused about how he was going to have to pay for the part/repair. I mentioned that I was glad to pay for the service call and labor, but would not pay for the parts, as they were warranteed. He then offered to split the difference. I was then reassured that they were once again looking into the issue. I called back. And again. I called Saturday to practically beg for someone to fix my furnace, since it was 45° that night. I awoke to a house at 62°. I have yet to hear back from ANYONE. This is most unsatisfactory, and I advise anyone who deals with this company to double check your warranty.
I have been using Conserv-Air for many years and intend to use them for many more.
Thank you so much for your excellent service. Every single person from Conserv-Air was fantastic- from receptionist to technicians to sales people to install team. They took the time to answer our questions, they always called to let us know the progress and the new AC unit/mini split is great. The installation team was so professional, too. All levels of the house are finally cooling to the same temperature. Thanks again!
Competitive pricing, excellent service. Very pleased.
Disappointed
Amazing business. My technician, Dan went above and beyond with my repair call. He was straight to business and was so open about what he was doing and what was going on. Not only did he get my ac back on and working better than ever, he taught me a lot too! I will definitely be a repeat customer! Wonderful experience, good service and an extremely competitive price. I honestly would not look any further than Conserv-Air.