Reviews (100)
Jackson was thorough and knowledgeable when we recently had our AC cleaned and serviced. I felt like Reupert was affordable and efficient.
Our serviceman, Jackson Scott was excellent and highly professional. He is a credit to Reupert Heating and Air. Very satisfied and would recommend Reupert Heating and Air.
Technician was prompt, very polite, and thorough. I could not ask for more.
Ray did a great job on our annual A/C service and clean. Explained everything he was doing. Very personable and knowledgeable.
A wonderful Air Conditioner installation, you make the West side proud!
Reupert has been very responsive and performed good service over the last few years that I have done business with them. Although they have been responsive to service calls, they have failed to respond to warranty concerns and stand behind the equipment that they installed. I had new equipment installed in July of 2018. That system failed to provide adequate cooling through the next cooling season. The service call was submitted to Reupert at month 13 or 14 of the new install date. I had conversation with Reupert regarding the fact that the new equipment was leaking from the factory or the install was not proper. This was acknowledged and I was told that first we need to fix the issue and we'll deal with the warranty later. Later never came. Every year since, Ruepert has given a similar answer. They are willing to come add refrigerant to my new system at my expense and say that someone will contact me regarding the leak in the system. Ownership brushed this off again last year. Last year they did actually provide a free service call, but failed to address during the months when the equipment was not in use. Ownership brushed it off again this year at the end of winter. I'm still waiting on the a call on Monday that dates back to March '23. Seems to be the go to answer. I'll get back to you on Monday was the same response 3 weeks ago. Until then we are in another cooling season with failed equipment and lack of attention from Reupert. I'm not an online company basher. I don't feel an online review is a place to voice any single issue unless there is a pattern or a disregard to correct. This has just been ignored for way too long!!
Keith and Nick did a great job installing the new air handler. I was very pleased with their professionalism and their service.
Scott and Jamie were great! They installed a new AC and furnace with a new thermostat. The whole process took about 2 days and they kept me up to speed on what they were doing throughout. I also had a rusted out pipe in my basement that leaked from condensation that they fixed! All in all I've very happy with my experience.
Sales person was informative and helped on which unit we should get and installers were professional and helpful
I use Reupert in spring for my air conditioner and fall for my furnace. Always professional from office to technicians.
Technician showed up on time and was very professional and friendly. He did a nice job cleaning the unit outside.
Outstanding service and professionalism from this family owned business. Highly recommended.
Service was excellent! Repairman Chris was highly capable and we will request him from now on. Very happy with Reupert!
Excellent technician Very knowledgeable and respectful Thank you
The gentleman arrived during the time frame that was quoted to me when I made the appointment. He did the required maintenance and answered the questions that I had. I was pleased with the service.
Ray found a few things wrong worn out on my eight year old air conditioner and he explained everything thoroughly and replaced it as far as I can tell perfectly! Ray is a warm and friendly and professional. great guy! I’d love to have him back the next time!
Professional and friendly. Thanks for all the help and care!
Ray called ahead of time with an ETA and complied with it. He went thru the different components of my furnace and explained in a clear way what needed attention and was ok. He was honest. The price of the maintenance was reasonable.
Our church's Education wing did not have any heat. I called Reupert Heating & Air Conditioning for repair work and they showed up the same day and got the heat back on. The service man was very knowledgeable and professional. We are very pleased with the work performed by Reupert's and would definitely recommend them!
Reupert installed a split system in our home. All communication was professional and friendly. They answered all of my questions and were extremely flexible as my project had to be completed in phases.