Reviews (69)
Brian and Marquise were really friendly and knowledgeable about their job. They explained thoroughly what the issue was and how long that it would take them to fix it. This company is the best and highly recommend it to anyone with any AC or heater issues.
Used Legacy heating and cooling for about seven years always been trustworthy, professional, on time and this last time when my inducer motor went out I called them in the morning and they were there in the afternoon based on my work schedule! Strickland and Brian did an awesome job installing my new furnace and AC unit all in one day! Both were very polite and professional!
Had Brian, Cody and Stricklin from Legacy come to my home and install furnace, mini split, and A/C unit ( age of house mini split was more efficient, then running duct work) and they did an amazing job!! Very professional very knowledgeable, got it done in a timely manner. They were very considerate of the fact we have 5 large bread dogs that had to be able to go outside multiple times while they were here. They were very open and great about explaining the process and all the units we purchased. Also the best part of it all is the price and the 12 years of Zero interest. Also Chris the owner was very quick and awesome to get us a quote and get the ball rolling!!! When you call to get info on their services and prices , you will get the opportunity to talk to a amazing lady that is understanding and looking out for customers !!!! I can promise ANY HVAC issues I ever have will be with Legacy Heating & Cooling !!!! 5 Stars !!!!
Very knowledgeable and informative. Communicated well in the issues found and explained why they may have occurred. Issues properly diagnosed and fixed! Very trustworthy company! Will continue to use with any HVAC needs.
Great job on finding the problem with my furnace!!! Awesome job!!!
Our furnace quit working on a Sunday afternoon. Found Legacy and called. Chris answered and said he’d be there within an hour. Within the hour, he arrived, figured out the problem and was on his way to get the part. Once he returned and replaced the part, he went above and beyond and found a safety switch that was troublesome. He cleaned it and told us it would get us through the night and would return the following day with a new one. True to his word, he returned with a new switch and we have been warm and assured all was good. I would absolutely recommend this company to anyone looking for a trustworthy and respectful HVAC company Thank you Chris!
Chris and his team are not only good at their job, but they're extremely responsive in helping as quickly as they can. They even went out of their way to drive our family to a warm house during a bad winter storm, which of course is not even their job. A great family; truly heroic!
Excellent and speedy service. Strickler was pleasant and knowledgeable. In less that an hour I had a working furnace again. I highly recommend Legacy.
Honesty hardworking trustworthy awesome company
This company claims that they treat every one like family and they lived up to their word! Everyone was extremely friendly, knowledgeable, and helpful from the first person we talked to on the phone to the technician who came to our house. A huge double bonus was the cost was not only competitive to other companies we called but by far more economical! I will always call them for my needs and would encourage you to call them too!
Chris came within 24 hours of when I called and quickly diagnosed the problem. He gave a very fair price and gave some suggestions on how to keep our furnace maintained. Would highly recommend Legacy for anyone looking for professional and quality service.
New system installed this spring. Don't know why I didn't do this years ago. My A.C. bill was down over 50% avg. and I ran it 2⁰ cooler! Looking forward to see what my savings are when I switch to heat!
Chris made a visit to our home yesterday and gave us a very detailed description of what kinds of systems we could consider. He was very kind and considerate and not at all pushy. He was able to schedule our install for the next day, which was amazing. Brian and Cody showed up early this morning and were here most of the day. Cody installed the heat pump outside and did an excellent job. He also helped as Brian installed the main unit in the basement (heater/AC, Aprilaire filtration and humidifier system). Brian was exceptionally neat with all of his details and they both left the area spotless when they were finished. Brian was also very thorough as he explained how to set up the thermostat and care for the units. Overall, they did a top notch job! I would highly recommend Legacy Heating and Cooling !
Brian Zirkle was friendly and informative. He took the time to answer all questions I had. Never once did I feel like he was trying to rush out the door. This was a very different experience from what I’ve had with other heating and cooling companies. I will recommend to others and continue to use in the future.
Great and fast service. Chris was very friendly, professional, and knowledgeable when helping us find the right replacement AC and furnace that fit our needs. Bryan and Cody were very friendly and knocked the install out quickly with high quality work. great guys and company all around. A+ on our end, much appreciated!
Ive used Legacy twice and both tomes have had excellent service and fine people working on my system. Very affordable and will definitely not use anyone else
We woke up Sunday morning on February 13. It was 61 degrees in our house. We called Legacy. They are friendly and professional. And also very affordable. After they fixed the issues with our furnace, he stayed around to ensure that everything was running fine. I definitely recommend them to everyone.
Quick, professional and affordable!
Strickler Ellis came to Hilliard, Ohio to service my malfunctioning Lennox A/C unit. He was super empathetic, kind, courteous, honest & professional the entire visit. You didn't get any used car salesman vibes or even a feeling that you were being price gouged. The technician was easy to chat with, asked basic questions to help understand & explain the issue and kept pricing very fair! He helped me to realize that putting filters in the floor vents and adding a grate a couple feet above my A/C increased the pressure on top of an overcharged system with too much refrigerant. That was a bad combination that caused the pressure safety to engage so my A/C went into damage prevention mode repeatedly until I turned it off. He adjusted the refrigerant levels and eased pressure off of the unit so now my home is cooling like it should be! Will be happy to call upon this small family company in the future as they have great coupons, are willing to work with your home warranty service and definitely know their HVAC systems! Totally feel prepared for something to go wrong so I can get these guys to educate me again in the future when I make mistakes like adding filters to the floor vents and enclosing my A/C unit a little too much! A++++++
These folks are fantastic! They replaced our broken heat pump. It wasn't cheap, but the price was fair, they have financing, they were honest, fast, and did exactly what they said they would do. One of the best companies we have ever dealt with. We can heartily recommend them!