Reviews (82)
4 months after buying my first home, my AC went out. It was MISERABLE. I called Lakes and Zach came out and spent quite a while on the phone with the warranty company, giving them all the info they needed. He made sure that they gave me the full amount allowed by my warranty for a new unit! From there on, everyone I spoke with was fantastic, including Nate in sales, Adam, and the two others who came out to install the unit. I now have my cold air and sanity back. Thanks to everyone at Lakes for their help! I would definitely recommend them to others.
WE HAD A NEW AIR CONDITIONING AND HEATING UNIT INSTALLED. WE ARE SO HAPPY WITH THE SERVICE, CLEAN UP AND WONDERFUL, PROFESSIONAL SERVICES FROM LAKES HEATING & AIR CONDITIONING COMPANY! THE INSTALLER'S WERE SO PROFESSIONAL, FRIENDLY, POLITE, AND EXPLAINED EVERYTHING BEFORE INSTALLATION, UPON INSTALLATION PROCEDURES. MICKEY WAS A GREAT REPRESENTATIVE, PLUS MATT AND THE OTHER INSTALLER, I FORGOT HIS NAME WERE VERY GREAT! I WOULD REFER THIS COMPANY OVER ANY OTHER COMPANY! DUE TO FAIR PRICES GREAT QUALITY OF LENOX PRODUCTS. EVERYONE WAS VERY GREAT AND VERY QUALIFIED TO ALL OUR HEATING AND COOLING NEEDS! THANK YOU TO MICKEY AND WONDERFUL INSTALLERS. JOB WELL DONE, WITH A SMILE AND GREAT QUALITY! MAY GOD BLESS YOU ALL! MIKE & RHONDA MIKTARIAN
Excellent service and expertise in Geothermal heating/cooling
The workers are so friendly and helpful!! I had a great experience!
I needed to replace my 25+ year old Janitrol furnace and Lakes was recommended to me. Mickey came out the same day to give me a quote and also quoted me an option of A/C installation. He was super nice and professional and talked me through every question that I had up until the installation, which came the following week. Matt and Blake came out to do the installations. They are there promptly at 7am. Both were very nice, professional and willing to answer questions and explain everything. I felt completely comfortable with them in my home. They finished up around 4pm. Paperwork and transaction were simple and easy. The following day I received all of my warranty information (which they register you for so it also saves you the hassle) and I've been super happy ever since! (I also had to get some new duct work done and a new thermostat installation and he programmed it for me which is another plus. And they recommended a great air duct cleaning service to me which was able to squeeze me in few days before the installation). Highly recommend and will use again
installed complete heating and cooling system in older house, Not an easy install. They did a fantastic job. Workers were polite and professional. I wish all contractors operated the way they do. Highly recommend them
Lake was taking the furnace out the front door. My Mom & myself were sitting at the table. Heard a really loud boom, jumped up went to the front door. They had dropped the furnace and cracked the concrete. It dropped about 2-3”The guy even took pictures, and said his boss would come out and look at it and fix it but not till spring. So my Mom calls talked to BRAD! Brad did nothing, he said his guys didn’t do that and they don’t have pictures. She didn’t want new concrete laid just wanted it patched! Just letting you know how they handle damages that their company make. Very poorly! Do not hire Lake heating & cooling
Had them come out to fix our ac. They showed up early and updated us on everything. Happy with the experience.
We chose Lakes Heating & Air for a complete furnace, AC, duct & vent installation to replace the boiler heat and a single mini-split AC unit in a split-level house my wife and I are renovating. Lakes came highly recommended by a close friend in the industry, and we couldn't be happier with the quality of the work and the overall experience of dealing with the team (Brad, Mike, and Denver) every step of the way. Retro-fitting ducting into our split-level was no easy task, and Lakes was confident in their design and that they would be able to get the system installed. We were blown away at the attention to detail of the installers and the effort given to install the system with minimal impact to the existing structure of the house. The job was done on time and there were no surprises or hidden costs on the final invoice. I would not hesitate to highly recommend Lakes Heating & Air to anyone looking for HVAC sales, service, and installations.
Lakes is awesome!! Great people.
Very friendly and helpful people. Always quality work and I feel like a valued customer.
They could not help me.
There are two furnaces in our home and there were two thermostats that were interconnected for some stupid reason. In other words, they were both required to use the problem unit. This started causing problems and Tom basically re-engineered the wiring and solved an ongoing problem in like 20 minutes. He is a very resourceful EXPERT and I have heat in both halves of the house again! Very cost effective too.
Very professional and knowledgeable
Lakes is the best! Jake did a great job! Lakes will be my go to from now on.
Lakes is my go to HVAC contractor and every referral I have given them has had very positive feedback also. First and only call I need to make.
Courteous professional service for all my HVAC needs.
Lakes Heating installed my heating and A/C unit in 2002 when we built our house. I scheduled a appointment for cleaning of our heating/cooling system. Lakes Service Tech Ryan telephoned prior to his on time arrival. I found him to be very knowledgeable and professional. A true extension of the great quality of customer service oriented business like Lakes Heating. Thumbs up !!!!
My wife and I bought a house that we love, but there are many projects to complete. This house has two furnaces, and they both needed replaced. One of them did not have AC, either, so we wanted to replace that one first. I had two other companies come out to offer quotes. The first one was ridiculously high, in addition to being a jerk. The second company was good, but they didn't offer financing. This house was built in two sections. One section has a crawlspace, and the other part has a basement. Of the three companies that came to take a look, Mickey from Lakes was the only guy who went into the crawlspace in order to give an accurate estimate. In fact, because he did, we found out that the other estimates would have been wildly inaccurate. The other guys did not want to get dirty, but Mickey from Lakes didn't think twice about it. We had Lakes replace the first furnace. I really like the Armstrong system they installed. It is quiet and has made the house feel so much better. Lakes installed it cleanly, efficiently, and they cleaned up after themselves immaculately. I couldn't even tell they had been there, besides the new furnace, obviously. My wife said one of the workers even walked around with a wet cloth to wipe areas in the house where they might have touched or walked. I had never heard of a company being that concerned with cleanliness. All in all, my wife and I were impressed. The company is responsive, Mickey was a great salesman, and the install crew were courteous and hard-working. The work they did looks fantastic and super clean cut, like the furnace was designed specifically for our house. We are planning to replace the more complicated furnace next year, and I have no plans to shop around for it. We will be going with Lakes again.
My AC didn't work and needed to be replaced. I called them last week and got a good quote and by Monday, two strange men showed up with an offering of a new Box of Wind. Now I have blessed cool air! Thank you!