Reviews (38)
Very professional, quick, and just all around great job. By far the best priced service and we had a half of a dozen quotes.
Very good services
They had some of the best prices on new furnaces, along with qualified personnel. This is an old Akron based company. Give them a call if you are looking to replace or have an older system that needs maintenance.
Was a little skeptical at first because I had a “10am-2pm” scheduled for no cool air from my AC unit (heat pump) that turned into me calling in twice to see what the status of my appointment was. I read a lot of mixed reviews about home warranty repairs so I was a little nervous on top of that because I wasn’t sure if this was going to be a full system replacement issue. Service man eventually showed up about 3:45pm and took a glance and fixed the issue in less than 15 minutes. From assessment to diagnosis to repair, 15 mins. Glad he knew what he was doing and he was very professional. Would recommend based on my experience but would also recommend EOF Company to communicate a little better. It just makes things a little cleaner. Gave 5 stars. Update: 09/12/22 Had them out again for a completely different issue. Outstanding customer service and technicians. They called me before they came out, got here within their scheduled window and did a stellar job on my minisplit that wasn’t cooling.
If I could give this company 0 stars, I would. They came out in 2020 to replace my AC through my home warranty. I have had numerous issues since then and finally just got another company to conduct a leak test. There are THREE leaks from a shoddy installation. An o-ring is missing and two additional joists are leaking. East Ohio Furnace does not stand by their work and when I called to talk to someone about the quality of the install, I was told the unit itself is under warranty so I could find another company to conduct a leak test. What I would have preferred is that they install it correctly the first time so I didn't have to fill a new unit with refrigerant twice in two years. Minimally, it would have been nice for them to do the leak test and repair their own sub-par installation and refill the unit with coolant. I am SO thankful for Budget HVAC for all of the excellent service they have provided. Really shining a light on how inept (or perhaps just lazy) East Ohio technicians are.
I had EOF install a new A/C unit today. Derek and Collin showed up on time.Collin worked on the outside while Derek worked on the inside.Both were very professional, answered all my questions and tested the equipment before they left and cleaned up after the job was done.
The first time that they came to my house was on a service call for my furnace set up by my home warranty campany. They did not have the correct part with them. Instead of making a 45 minute round trip to the shop and back to my house, they sent another serviceman out with the part so my heat could be back on quickly. I was impressed and scheduled them to clean and service my air conditioner. In my opinion, a good and reliable company.
This place is amazing. They worked me in for an emergency repair, have always done good work for us They are friendly, knowledgable, and on time. They even work with our home warranty company.
I would highly recommend using East Ohio Furnace Co. I had a heating issue and East Ohio Furnace was very professional and timely. The service man, Matt, was very knowledgeable and friendly. He explained exactly what was going on and fixed my problem. The office personnel were also friendly and very helpful. I will use East Ohio Furnace Co in the future.
Excellent!
They went above and beyond to get my air conditioning fixed as soon as possible. Highly recommend.
Great place to purchase furnace and air conditioner, very polite people in the office, replaced furnace and air conditioning at appropriate time, installers went above and beyond my expectations of installation, very respectful of my home, I would highly recommend this company (thanks again)
Have been waiting for a week as of today for the owner to call me back. Our insurance company uses them.
We first used East Ohio Furnace 30 years ago when we swapped out our old gravity heating system and installed a gas furnace and air-conditioning unit. Last week our furnace let us know that certain death was eminent, so we didn't hesitate to contact them for the replacement. The installers arrived on-time and could not have been more professional and courteous. The prices were incredibly reasonable for the amount of work they did. Don't waste your time looking elsewhere, give these guys a call first. Just a top-notch company!
These guys are the best in akron and should be your first stop for business. East Ohio responded quickly and got my furnace working in a few hours even having to grab a spare part for my model, very professional, amazing work!
This company is in my contacts on my cell phone, and here are the reasons why. My first experience was through a home warranty years ago for a A/C replacement/installation. They came, they installed, and the technicians couldn't have been more professional. In fact, one of the techs showed me how to get an oil stain out of the driveway using PVC primer. Thanks! Since then I have called on them several times to make repairs to my furnace or A/C as needed. They always answer, and every time they have been able to make it same day. The technicians that arrive are all very nice, professional, and knowledgeable. They are the kind of folks you'd have a beer with.
Very good smart friendly people what a joy!!! Fixed my problem when other people could not will use again and again
Our Home Warranty took forever to mail the new furnace but EOF was always in touch with us and kept us updated throughout the entire process. I cannot review other services or products because we didn't really deal with them directly in that matter. However, the 2 technicians that came to our house from the first time they came in, were very professional, respectful of our property, always on time, and communicated very well with us from the get go. It took us almost a month from the 1st call to our home warranty until the replacement of our furnace, but they made sure to schedule installation as soon as they received it in the mail.
So I had to use this company through my home warranty. Took 4 visits for them to realize I needed an entire new furnace. Replaced it on Nov 4th and 34 days later the circuit board went bad and the whole thing stopped working. Came out, “fixed” it and a week later, same issue. Please send me someone who knows what they’re doing
East OhioFurnace Fixed my furnace, after another company spent 3 days in my home and charged me 5x more without resolving the problem! Trying to extort a new furnace. Honesty at its finest. Thanks does not say enough for the service provided.