Reviews (83)
Great interaction with the company. Their tech, John, was extremely professional and helpful. Couldn’t have had a better demeanor and extremely knowledgeable. I had a mess to deal with and he was great w mitigating and handling w urgency. Cant say enough how grateful we are and will be using them going forward.
Always respond quickly even in emergency!
John was great, superb customer service!
Excellent same-day service! Thorough inspection of HVAC. Identified a couple of issues, made the repairs, then tested the differential to make sure everything worked properly. John was our technician and he was very professional. Priced fairly.
The entire was very responsive! Rico the technician was awesome
Very friendly staff, knowledgeable, and arrived as scheduled. I have used this company for years and plan to continue to use them.
Outstanding service and professionalism
Ronnie was so kind and polite. He explained what he found with my system and recommended measures I could take for best operation of my heat. The company should be proud to have Ronnie as their employee and representative. Good job Ronnie.
Ronnie arrived and did a complete diagnosis of system to verify complaint of defective thermostat, ordered part , returned, installed new thermostat, problem solved. I will use this company for future needs.
Thorough & competent technician
Rico was on time, professional and I think did a thorough inspection. Made recommendation for next year
Multiple tech's came out on multiple visits and it was obvious that they were doing everything they could to get us to spend more money when it was not warranted. I asked questions and they did not like that. It was VERY obvious they wanted me to spend more money to capitalize on the commission that they apparently get. A simple leak detection would have found the leak in the coil where leaks occur 95% of the time (I pointed this simple fact out to them). Instead, they insisted they come back and do a nitrogen test which costs 3x more than doing the simple leak test at the coil (of course they never mentioned the cost of the test until it was done). In all, I paid them over $1,000 to tell me what everyone already knew, there was a leak in the coil. They were very quick to quote me for a full system replacement as opposed to walking through other potential options such as a coil repair, alternative coil replacements, etc. which to me supports the fact that they are looking for customers to spend as much as possible with them. I will not be using this company in the future.
Chris, was on time & very professional. He took the time to explain the process to me. Chris was level of professional was EXCEPTIONAL! Thanks Chris for your professionalism.
Excellent service. Performed in a timely manner and a detailed explanation of services was provided
Great follow up and communicate. The tech, Chris, was very polite and professional.
The service technician was knowledgeable and efficient and helpful
This is the most professional HVAC service I have ever used. Their report covering the biannual system check is amazing. On time, great communication, the best!
He went to get the part and we were fixed the same way Thanks Folks
Dwight was my technician and did a great job getting everything fixed!
5 stars for technicians Cody B, Daniel and Breck. They were profesional, well seasoned and dedicated in assessing breakdown and repairing of our ac unit. Kept us informed each step of the way. Always on time.Treated us like family.Refreshing to work with people who love what they do!