Reviews (100)
Our A/C went out on a hot July morning. I called Custom Heating and Cooling that morning and was promised they’d get to me later that day….and they did! The technician called before he came, and I was sent a picture before he arrived. He was very professional and courteous and had our A/C working again within an hour after he arrived. I would highly recommend Custom Heating and Cooling for any HVAC needs you may have.
I ran into an issue with my nest thermostat installation, this company was very helpful over the phone with setting up my appointment. However it was the technician Johnathan that was really the star of the show. He started by contacting me an hour before arriving to let me know he was coming. He was professional from the moment he walked up. He was very knowledgeable in HVAC systems and helped me solve my issue in the quickest and most affordable way possible. I highly recommend this company to anyone needing anything at all done with their HVAC systems.
Steven S was the tech who conducted the spring inspection. Steven showed up on time. He explained what he was going to do and asked if we had questions. Afterwards, he reviewed what was done. We had questions regarding duct cleaning and Steven thoroughly explained the process and discussed several products that are available to reduce dust. Steven is very professional and knowledgeable. Thank you Steven for the thorough job.
They were in my opinion working hard to solve my problem,even to 10:30 PM I will call them again. DianeMSeagle
He did a great job and was very professional. He definitely deserves more money. Thank you
Tony was personable and explained everything.
Jeff has arrived in a timely fashion and took all the necessary steps to manned sure all components of our AC system was operating properly. He even shared information relative to our situation and answered questions from me with expert advise. His 30+ years experience showed through as we are very happy with the outcome of fixing our AC! I will certainly be calling them first for any future HVAC needed for our home and business. Thank you!!!
Tony was Extremely helpful and professional explaining our old outdated system and what our best options would be
Very thorough. Expressed concerns about units and expressed what needed to be done. Immediately put in order to finish job to properly maintain all of our units. Steven was very professional with all of our staff here at C4, which makes us want to continue our business with Triad heating & cooling! Pleased customers!
Steven was awesome; did great work and explained everything very well. Overall a great experience and very professional
Steven was amazing medicated us in what was going on with the house . Took time to answer any questions! And very thorough and so friendly! Thank you
Steven was amazing in helping us redo duct work and also servicing our air conditioner. He was very kind and professional! We appreciate his work and will definitely be continuing our business with Triad Heating and Cooling.
Kind and friendly service. Prompt. Good working knowledge.
Very professional, arrived at schedule time, trustworthy quality work, every tech that has came out has been great. Would recommend this business to anyone
From talking to Ashely at 7:45 am, to watching the technician, Josh, perform his mechanical magic at 1:30 pm, this was a great experience, with a top notch heating and air company. This is the only company I call when I need my heating and cooling unit up and running again, immediately. Thanks Ashley! And thanks Josh! I appreciate you both!
Very professional, responded in a timely, and gave me several options .
Great company. Steve did a very thorough job. He explained everything well and patiently answered our questions. Would recommend them to anyone needing HVAC system maintenance!
Very professional and quick to the repair. System working like new. Thanks again for your help
Our family (Mantero) always turns to Jeff at Custom HVAC. We will consider no other. Thanks Jeff for your timely and professional service.
The technician carefully inspected and maintained the system.