Reviews (13)
Tip - call the office to schedule because the online appointment tool on their website doesn’t work. Yesterday was my third time calling R&C for service - once for my old workplace and twice for my own home. I feel lucky to have found them - in every instance they’ve been quick to get me on the calendar (yesterday Glen arrived within 30 minutes of my call to the office!). They replaced the condensation pump on my home HVAC and a very sketchy old rig-up of a failed capacitor on my outdoor condenser unit. I’ll be in touch with them when I’m ready to replace my home system. At my workplace, they repaired some very old overhead gas heaters in our warehouse. I know I’m getting honest, reliable work when I call them. Many thanks to Laura, Glen, and Chris!
They fixed heating unit OK. But during the work an employee walked through and destroyed my back door screen. Could not be fixed. So Chris promised to replace it. After several weeks of not replacing or even communicating about it, I am forced to replace it. What a disappointment.
A rarity in today's world - a company that is responsive, helpful and not looking to take advantage of the customer. Big thanks to Glyn (and Laura)! Highly recommend.
Glyn is as honest & helpful a technician as you will find!
This company is totally awesome , very responsive to our needs here at TAFNC FARMS , Glen and the rest of the team was like dealing with family. Thank you
They are the best! Job well done! Excellent costumer service, reliable and knowledgeable. I highly recommend.
Laura and the service tech she sent to look at our HVAC system were great! We felt very comfortable throughout the entire process. It's always nerve wracking to look for new service providers but this company is reasonably priced and trustworthy.
We are very satisfied with the work Chris and his team does. His prices are very reasonable. Our HVAC unit stopped working on Sunday. I called Chris and within minutes received a call back. He was able to find and install a new unit in no time. I highly recommend him.
Chris and his staff were all excellent. I was given a reasonable price on a complete replacement of AC and gas furnace that did not try to upsell to features I didn't need. In spite of being in a somewhat urgent situation with no cooling during a heat wave, there was no effort to price gouge. But the most impressive aspect of my dealings with the company occurred when there was a glitch in recovering the $350 Duke Energy rebate that was expected: Chris took full responsibility and reimbursed me out of his own account. Highly recommend.
Awesome Company with great values. I will use them if needed in the future and highly recommend them
Chris came to save me when my HVAC went out at 7pm! He was so nice & quickly diagnosed & fixed the issue. R & C will be my go-to for heating & air from now on!
R&C is awesome. I love being able to support a local business and can do so while-heartedly in this case. Because it is a small company you may not get the midnight on a Sunday service that is possible with larger companies - but when they are able to get you in Monday you’ll know it’s done correctly. Chris walked me through every step so I had a better understanding of how my unit works, and was realistic with repairs vs. longevity of the unit. His pricing was reasonable and his demeanor professional. Will 100% utilize their services in the future and you should too!
I was contracted by R & C in March to do some work for them. Cannot get them to pay there bill. Would not recommend them to anyone.