Reviews (34)
We reached out to Bull City plumbing in need of a backflow preventer repair and testing. I discussed the fix needed and he quoted me a reasonable price. He was upfront about a possible need for full replacement and pricing for that as well. He was VERY quick in the process due to our deadline coming up quickly. (we had lots of trouble with a couple other companies prior). He was able to get the permit pulled to repair and test our system the same day! Would definitely recommend them again. Tray even took the time to teach me how to disassemble and winterize the system to avoid this problem in the future!
Very helpful owner and was willing to discuss resolutions with me regarding my pipe repair issue. Would recommend for work in the Durham area.
Good
Tray and Bull City Plumbing will treat you like family. We reached out because of a drain problem and were impressed with Bull City’s upfront pricing and timely attention. Trustworthy, reliable, professional, and friendly, this is who you should call first! Thank you, Tray!
It was easy to schedule an appointment. Tray was on time, personable, and fixed both of my problems quickly and for a fair price. I would definitely call him again if I have a plumbing problem. Thank you!
Trey and his team are reliable, knowledgeable, and highly skilled. They have a background in knowing old homes and how to fix troublesome plumbing problems, including modernizing to current standards.
I can't say enough about what a comfort it is to have a trustworthy, honest plumber! Tray is great, as is the rest of the team...always responsive and punctual, with clear communication. I had a kid emergency come up and couldn't be there when Tray came to fix a couple toilets, but knowing I could leave my home open to him and still get the work done was a HUGE relief! Would recommend Tray and Bull City Plumbing to anyone!!
Tray gave an honest assessment, provided us with options, and gave recommendations that we can trust. Will definitely be our regular service moving forward.
I've called Bull City out for 2 different jobs now and I highly recommend them. They have always been extremely responsive--even calling back on a weekend night for an emergency leak--always on time, and a great value. The team is incredibly professional and did a beautiful job installing our new shower assembly. They are courteous and great with our anxious puppy who tends to bark at strangers. I will be using them for all of our plumbing needs.
We had been without hot water for 3 weeks, even though we had been working with one company to fix/replace the hot water heater. I called Bull City Plumbing in hopes to get a second option on what the issue was. Tray came by within the hour. He was able to manually lite the pilot light which fixed the problem. However, because of the age of the hot water heater and we had been looking to replace the Apollo system, we had Tray replace the existing hot water heater with a free standing gas hot water heater. Tray presented us with reasonable options. He was on time with the next appointment to install the new water heater, of which works great!. In addition, we had notifications regarding the appointment and knew we were in good hands. We could not be more pleased with our experience with Tray and everyone we had contact with at Bull City Plumbing. We highly recommend this company!,
When our hot water heater stopped working, we called various plumbers around the area, but Bull City Plumbing was the most responsive and able to service us the soonest. They came, immediately diagnosed the issue, and fixed it even faster than promised and with a very friendly attitude. Highly recommend.
Trey was great! Punctual, friendly, efficient, reasonable pricing. Was able to schedule quickly! We had a great experience and would definitely call them again in the future.
Tray was great. Very professional and helpful. He even tried to install a bidet seat I had bought with it but had got wrong kind (round vs elongated). It was my fault but he reinstalled original seat without any complaint in minutes. Very much appreciated.
Great help for me, a non plumber!
Tray helped us install a whole house water filtration system and RO. He is extremely professional at his craft, takes care of the his work to the highest degree. He is friendly and well versed in all types of plumbing. He gave us a good price compared to the market and did an exceptional job. Highly recommend
I contracted this company for a plumbing inspection, so I can't speak to their actual work, only their inspection abilities. I would discourage you from using this company. The inspection we received was superficial and subpar. I personally will not use this business for work in the future, because if they can't diagnose a known problem, then I don't trust them the do actual work as well.
We've used a variety of plumbers at our house, and Bull City Plumbing is by far the best. The owner, Tray Boone, is an awesome guy and a great plumber. He quickly diagnosed a problem we were having with the hot water in our shower and fixed it during a subsequent visit in the amount of time it took me to walk my dogs around the block. I've had other plumbers try to charge an arm and a leg for parts, but Tray had the new shower part directly shipped to us at no cost. I'd definitely use Bull City Plumbing again, and encourage you to give them a call.
Tray was able to come the day after I called, arrived on time, and replaced our disposal quickly and affordably. Definitely recommend.
Tray is prompt and courteous. He explains things so you understand. I would definitely recommend him for all your plumbing needs.
Great service at a great value. Will use again.