Reviews (100)
Super Cool has been very responsive and easy to contact. After using several other companies, they have met our needs. Thank you.
Great diagnostic test and HVAC install from the SuperCool team and would work with them again!
Gave Mitchell a call and he was able to get someone out that day. Omar and Jeremey came at the end of their day and spent a good chunk of time diagnosing our HVAC issue. They provided some solutions and a quote. Extremely quick, knowledgeable, and kind people here at Super Cool HVAC. We highly recommend!
Amazing customer service experience during a very busy, hot summer holiday weekend. The technician, Omar, took his time and thoroughly diagnosed my problem. Unfortunately, they weren’t able to immediately get the part because of the holiday. Mitchell, the owner, reached out to me and helped me find a part and guided me through how to install it myself, saving me money in the process. I will definitely be using their services in the future.
Professional, friendly and highly responsive. No hard sell for parts not required. Price seemed reasonable.
Super Cool did an excellent job. Mitchell was very fast and responsive to schedule an inspection. On job day, the crew showed up on time and spent the whole day carefully installing my new unit. Everything worked great. I would highly recommended this company for quality work at a fair price. -Thank you
Always good customer service and followup. Business owner and techs are willing to educate and they take pride in making sure the job is done well.
Great experience! They were on top of it all. Very timely, very informative in terms of options. I have had trouble with a lot of AC companies in the past. Not able to just talk to them to assess my issues. Mitchell and team were very prompt and available to discuss everything about my repair and options available to me. hire them.
Mitchell was very responsive and efficient. The whole process from me sending request, he came for diagnosis to fix the problem are within a few days. He communicated well and honest with the problems, very efficient and profession. We are very satisfied with the service, definitely recommended to everyone if you need HVAC replace or repair.
They were great, responsive and very accommodating of my limited schedule. Would definitely recommend them!
Mitchell and Darrell are the most amazing people I've ever dealt with. We rent our townhome and every year we've had an AC company out, but this company is different because they ARE different. From the first meeting I knew we were in good hands with their professional care, prompt timing and easy to talk to approach. They explained what needed to be done and why/how. I would recommend this company to my family, much less friends. This company has sent a few people out to measure first, make sure timing was going to be okay and just about everything else in between. I could rave for hours on their services, but I'll say just call them yourself and find out what it's like to be treated like a human, not a pure customer. 10 stars!
I had the pleasure of working with Mitchell to get a new HVAC for my condo. He was incredibly responsive in answering my questions and presenting me with several options. He beat the competition in price and product cannot recommend Super Cool HVAC enough!!!!
Mitchell was great! He knows his systems, cleans up after himself and very friendly!! His pricing is super reasonable and his maintenance plans are great!! He has done a lot of work in my neighborhood and is our go to guy!!
Super Cool was very easy to deal with for scheduling (and rescheduling) of maintenance visits. Afterwards, they provided me with a very detailed report on the health of my system. They also had prompt service for my inoperative HVAC system when needed.
Quick, efficient, knowledgeable, affordable and professional. Serviced within hours of calling on the weekend. Highly recommend.
Great service and great prices, will use again for all HVAC needs.
Awesome technician, took time to answer my questions.
Update: Mitchel, the owner is fantastic - and fixed my capacitor issue. Omar came out yesterday for spring maintenance. Both are top notch! My HVAC system stopped cooling my home on a Saturday afternoon. I called a top competitor in this field to come out and perform diagnostics. The recommendation was a new system at the cost of $13,300. I decided to get a second opinion so I called Super Cool HVAC. A tech was at my home two hours after my phone call. Within 30 minutes he determined it was a capacitor issue and resolved the problem for $384. I switched over my regular maintenance to this company and will not be calling anyone else for my HVAC issues. Highly recommend.
Mitchell was punctual, honest, and detailed. Top notch service
Omar with Super Cool was very open and honest with his diagnosis of the HVAC issue. He was thorough and took his time and then did not try to upsell me on any thing that was not necessary.