Reviews (14)
This is the second time we have been assigned this company and the same Technician! They are very prompt to respond to the call, scheduling, showing up and completing the job in a timely manner! I highly recommend them for your A/C needs!
ARRIVAL WAS PERFECT AND REPRESENTATIVE WAS KNOWLEDGEABLE; HE CALLED PRIOR TO ARRIVAL.
Quick and efficient
No communications after the diagnosis 2 weeks ago. Waiting on the appliances to get fixed
He was kind and polite. He came in and went straight to work and didn't waste time.
Worst experience with them. Not thorough, unprofessional and greedy. My AC stopped working in the summer on a weekend 3 days after my baby was born. RC Refrigeration technician looked at one part of the AC, diagnosed and fixed something which lasted exactly 2 days before the AC stopped working completely. Additionally, there was now water leaking from the bedroom ceiling above which the AC was located. On his 2nd visit same guy now looked at the unit in the attic, and gave another diagnosis and wanted more money on top of the hefty sum we paid on his initial visit. This was on top of the trade call fee through the warranty. We had to call a different company to look into it.
Saturday appointment. On time! Knows the problem. Part is ordered.
He was great at identifying the issue. Flexible with time.
It was an okay experience working with them. I would suggest some of the employees to really stick around a little longer to inspect the entire system instead of just diagnosing one area each visit. One had to come to my residence multiple times. Also, there was a time I literally JUST opened the door and one slipped through the crack of the door. I didn’t take a liking to that at all. Other than that, I probably wouldn’t be asking for service here unless they fix whatever is going on there. Hope this feedback helps anyone.
Great staff. Very reliable.
Worst company. Worst service. Entirely unprofessional, and wish I had reported them sooner. Would never recommend to anyone ever.
Lavonn went out of his way to make things right. Great technician!!
zero rating, just don't waste time and money. These guys are hopeless. With out touching anything they suggest this part need to be replaced and provide a wrong diagnosis. Worst technicians.
Terrible service! Waited days to tell us that they did not have the manpower to do the job? A simple coil replacement!