Reviews (100)
I called these people this morning to get a quote and see if they could come out and check my unit. Took all my information twice and even haf on-call contact me and told me would come out and check but waited until the lady minute to tell me he could not do anything.
Professional and friendly service, offered a quick and easy solution.
Patterson were able to fix my HVAC issues for $300 when a larger company quoted thousands for a new system and said the system’s issues weren’t fixable. Charles (technician) was on time, very thorough, and professional
Annual AC inspection. Pleased with service by Charles. He was courteous, efficient and thorough,
Annual maintenance performed. Technician was professional, did NOT rush away quickly or try to sell extra services.
We purchased our HVAC system thru them. The service we received this time was for annual checkup. Awesome service and awesome tech.
Chris is a great technician! Knowledgeable, professional & punctual. Definitely recommend.
I’ve used Patterson for years at multiple homes. Just very kind and professional service. I also appreciate that I typically see the same face when it’s time for service and they know me and my house and my HVAC system.
Wonderful company!! Cannot say enough good things about the people that work here and the service they provide. I would never go anywhere else for my hvac needs! Patterson was on time, honest, efficient, reasonably priced, and everything is working great again! Thank you for the great service!!
Very professional, well organized company with great values.
Charles was our technician and he was so incredibly knowledgeable and helpful. He explained everything thoroughly and was very helpful during a time of stress.
Thank you Technician Clay for taking the time and explaining everything that needed to be done. Two enthusiastic 👍👍 thumbs up for your excellent customer service!!!
Good service provider. They accommodated our needs for installing a new heater.
Paid $10,000 for a new heating and air system. Heat never worked. They promised it would be repaired immediately. It is now 6 months and 4 repair requests later and still nothing. I suggest calling someone else.
Our technician Clay possesses all of the traits that make for outstanding service. Not only knowledgeable, Clay is a skilled communicator, highly respectful, amiable and of the highest caliber integrity. I have never had such phenomenal service for HVAC work (and rarely for any other related home service). My hat's off to Patterson and Clay! Thank you!!!
The day after we moved to Charlotte seven years ago Patterson was here installing a gas line to our laundry room so we could use our gas dryer and do our laundry. I got three recommendations and Patterson was the only company who would come the day after we moved into the house. Within hours we were doing laundry. Everyone was courteous and professional. Seven years later we are still using Patterson. They are like family because Patterson has long-term employees. Today Steven is here for our winter furnace check. Steven has been here many times before delivering the courteous professional service expected. He arrives on time and is very respectful of our home never leaving a footprint he has been here. Last year our air conditioner stopped working. Patterson was here 8:00 AM the very next day. Another time they cleaned our vents. That should not pose a problem except our vents are in the ceiling. The ceilings are all in perfect condition. I could picture paint chips around each vent cover. When the job was completed the ceilings were still perfect. There are many other reasons we continue to use Patterson. I could go on and on. The bottom line is we would not consider using any other company.
We called Patterson for a quote to replace our existing ductwork after receiving a quote from our usual HVAC company that seemed way too high. Patterson was able to complete the work at a much better price, arrived on time, completed on schedule, and were great to work with throughout the whole process. Will use again for future service.
Our business has used Patterson for a long time and continues to do so for our Charlotte location, they're always prompt, polite, and easy to work with. Technicians are always on time and I have never had an issue with them! Highly recommend them.
Patterson's is the one to use for all your heating and air needs!! They have always been professional and helpful in everything I've needed. They explain everything up front and let me know in advanced all they will be doing! They have a great yearly maintenance contract that is very affordable and are always just a call away if there is an emergency. They have always come out quickly and been very efficient!! I would recommend them to anyone!!!
Thank you, Steven for your prompt & knowledgeable service! I was in a bind & Steve explained in great detail regarding my AC issue. Showed me the readings from the diagnostic tests. Thoroughly checked everything. Highly recommend Steven. Professional & courteous!