Reviews (32)
Have been using Caribbean for 10+ years on various properties. Just had them replace two ACs at my personal residence. Inspector said the did an excellent job. Highly recommend Richard and his company. Honest, reasonable and responsive.
Friendly, knowledge and polite.
My experience with Caribbean Systems Services was highly professional. Within minutes a confirmation text was received with the name of the technician and instructions for the next day visit. Philip, our HVAC technician, with over a decade of experience, called to alert me of his arrival, diagnosed the problem and replaced the filter. He was not only professional but patient and pleasant. A service contract was also purchased. Thank you again.
Service man was great! Called ahead of time, told me what he was going to do, answered questions and was very nice!
Best service.
We have been using Caribbean Heating & cooling for about 6 year, always professional and great service when it comes to scheduling service
Awesome, professional service, very prompt service also to accommodate my a/c emergency!
I've used Caribbean for years and they have always been fair priced, courteous, easy to work with and prompt. I have recommended them and will do so again, they are a great family business.
Recently had Tony come to repair my AC that wasn’t cooling down my house. Very sincere and professional. Found multiple serious issues that were not addressed by previous techs from other companies. He fixed them promptly and has made my home comfortable again!
This company was awesome, they were able to work me in due to the air conditioner going down on the hottest day so far this year!! Thank you so much for taking care of us!!’
i Just had my complete system replaced. This company and its owner are a top of the line company. i normally would have had this job done by a company ive used before. However i was impressed when the owner Richard came and inspected the job himself. He is a man of integrity and honor! im a disabled veteran and Richard put me and my needs at the top of the list. even if you have another company from the past. you would be disappointed if you dont have them check it out first. He and his company stand out. Its your money and money is tight for many reasons for many people. You will get what you pay for. it was affordable and im glad that i gave them a chance.
Vinny came out this morning and fixed our heat. He is amazingly personable, professional, and respectful. From the moment I opened my door and he came in I felt comfortable with him and his abilities. Thanks for sending him out!! Great all around guy and great service! I would recommend this company to anyone!
Great and expert services
Our technician, Vincente, called and texted to let us know when he would be arriving. He did a thorough inspection of our heating units and made the necessary repairs. We are very pleased with Caribbean System Services and would recommend them highly.
I love Richard and Carribean Systems. He always goes above and beyond and keeps the consumer in mind. Been using Richard for 10 years !
He was very polite and informative! This is my 3rd time using this company and I would highly recommend them!
AC went out after midnight on Saturday of Labor Day weekend. Left a message at Caribbean Sunday around noon. Richard called at 4 and had a tech at my house in Mooresville by 5. Vinny was awesome. Quick, knowledgeable, personable, and sincerely interested in fixing our situation. He was able to troubleshoot the issue in minutes, and we came up with a workable solution. It's refreshing to see care and concern and self sacrifice for the good of others these days. Highly recommend and can only assume some misunderstanding occurred with anyone who left lower than 5 stars. Thank you, Vinny and Caribbean!
Our tech, Vinny, was just here. He was professional, up front, extremely polite, and got our air up and running again!! I highly recommend using this company.
Great company. AC repair is rarely convient and they have someone out there in less than 12 hours on a busy week. Charlie on the phone worked extremely hard to answer questions and make sure the guys got to my house first thing. HVAC guys were respectful and did great work. Cannot speak high enough!
Have used Caribbean for 9 years. Always excellent service and fair pricing. Terry Mouncer Waxhaw