Reviews (58)
We cannot say enough positive things about Doug and Air 72! They have looked after us for many years and are always responsive (same day service), polite, friendly and professional. They’ve managed to keep our aging system running well beyond expectation. Highly recommend this excellent company.
I used air 72 a few years ago and they did a wonderful job. I called them back recently for another issue regarding my air conditioning in a different home. They were prompt in response to come out to address my issues. Doug showed up when they said that he would and he resolved my AC issues promptly. He was one of the service techs that was out the last time I had service at my home. He is very Knowledgeable and conducts himself in a very professional manner. I highly recommend them.
I have few other technicians service the air conditioner and add Freon however it did not work Alex came today and he cleaned the drain pipe and saved me from big expense plus my house is nice and cool 👌
Our AC broke over the weekend on the hottest day of the year. Air 72 was out first thing Monday morning to help with the repair. We have been so pleased with the service they have provided throughout the years and so grateful for their expertise and speedy service. From the office staff to the technicians who arrive at your door everything runs smoothly and the service they provide is top quality. Plan to use their services for years to come!
Alex is very professional, responsible and friendly, he does his job very well.
Doug's the man
We have been using Air 72 for over 8 years now for all our heating and cooling needs. I highly recommend them
Doug with Air72 was fantastic! Spent so much time with me, answered all questions and did such a thorough job. Highly Highly recommend!
I had an outstanding experience with Air72! They replaced both the furnace and air conditioner for a much cheaper price than competitors. Air72 was able to schedule the service for the same week and completed it within 2 days. Alex, one of the techs, was very knowledgeable and took extra time to answer all my questions. I highly recommend Air72 and will definitely do business with them in the future!
Alway Professional and Responsive! We've used Air72 for the last 3 years and could not be happier. Thanks again to Christina and our tech on Saturday, John. Always recommend you folks. Thanks again!
Once again, outstanding service. Professionalism and customer service is what keeps me using Air72.
Great family business with clean and professional technicians. Couldn’t ask for better service! I’ll be using these guys for all my HVAC needs.
I've been using Air 72 since Jan. 2021. They are a very professional company. Every phone call I've made has been handled professionally by their staff. When talking to anyone there, I feel like I'm a part of the family because they are so kind. Doug has been my tech from beginning and I hope it stays that way. He is always very professional, very knowledgeable and shows respect towards me and pride in his work. He does what needs to be done in a decent and timely fashion. He's always on time and makes sure to let me know he's on the way. Fantastic service!!!
Very professional and knowledgeable. Would recommend them to my family.
What can we say about Jon and the team at Air72 that hasn’t been said? If you want to support a team of the MOST professional, technically expert HVAC then we highly recommend Air72. Jon came out on Christmas Eve to repair our heat!!! Over the past 7 years we have used Air72 to maintain our two systems, and we purchased a new heat pump from them in 2018. We are VERY satisfied customers and we are not easy to please! Five enthusiastic stars for this great group of talented technicians!!!
As always, very happy with Air 72.
Alex is always top-notch in his service and professionalism. Arrives on time asks me if I have any questions and always gives me a status of the service he has performed. Could not ask for a better technician.
Air 72 is a great company to put your trust in for HVAC work. Alex has been maintaining and servicing my system for years. Alex is professional courteous and does excellent work. I highly recommend Alex/Air 72. Alex thank you .
Air 72 HVAC have proven them selves to be an excellent company, during the several occasions of HVAC repairs conducted within my home! Doug is the technician that they sent to my house to evaluate and perform a service check of my air conditioning unit, in order to discover the reason why my AC was not running! Doug was very courteous, well-groomed and hygienic as he entered into my home! Doug's attitude and disposition did not change when I requested for him to wear a facial covering! As Doug entered into my home, I noticed that he had over shoes on, which he removed and replaced as he went in and out of my house! Doug has proven himself to be a true professional as he successfully discovered the cause of my AC unit's malfunction and resolved the problem! Air 72 HVAC is a Top Ranking HVAC Company: in Charlotte and the surrounding areas! ⭐⭐⭐⭐⭐ Datruthful1
Doug has done so many different things with our systems and his performance and professionalim is always top notch! His experience and knowledge always makes us feel confident that whatever he recommends or repairs is going to be done with honesty and right! Highly recommend Air 72 and Doug - he is excellent!