Reviews (100)
What can I say about Adams Heating & Air conditioning! These people were AMAZING!!! From the first initial call to talking to our technician Eddie who was skilled, knowledgeable about his work and patient with our decision making! They really gave us a 5 star experience and I will continue to use them! Eddie was on time for both appointments and communicated with me through the whole process! Thank you!
Highly recommend! I had an issue with my ac, and within 3 hours of my call they had a tech out and the problem fixed. All staff was extremely professional and kind. Great customer service!!
The service that I received from Adam heating and cooling . Matt ,Adam along with all of the service team that we're in our home they were very professional, respectful, neat clean and on time. I'm very happy with my new trane ac unit I would definitely recommend Adams heating and cooling.
Great experience with Adams. Marco in sales was patient and informative and answered all of my questions. I particularly appreciate the format of the proposal, with options for upgrades. Easy to understand. Installation crew was highly professional. On time, cleaned up after themselves, worked well as a team. They were also experienced and took their time thinking through solutions to a couple of unanticipated obstacles. They also kept me updated and answered my questions, which I appreciated. I also appreciate how Adams sticks with their installation quote, even when things don’t go quite as planned. All in all, we got great equipment, tailored to our needs; and we feel comfortable that the Adams team will be a good partner in servicing these units down the road.
They were on time, very professional and did a great job! They replaced the pan in the Attic.
WOW! Adams did a great job replacing our original A/C and furnace in our home. Diagnosis, recommendations and then replacement of our system went so smoothly. Jim recommended the change and Matthew, Juan and Adam followed thru with the installation and did a GREAT job. On the hottest day this 2023, we have a/c!! We give you 5 of 5 stars! Claud and Kathy
Technician doing yearly maintenance check found problem with outside AC unit not showing power. Kept checking everything but wasn’t until generator serviceman who was also here to replace a generator part took a look at the generator load devise box and determined the bad circuit in it was affecting the AC unit power. He bypassed that circuit, and Adams tech was able to finish servicing the AC. The Adams tech didn’t quit until he had AC working properly so we have air and our electrician can replace bad circuit. Thank Adams tech for not giving up.
I have been using Adams for 35 years. Upon our move a year ago, i inherited a brand new system with an extended warranty tied to another HVAC company. The shoddy repairwork and the sketchy nature of that company pushed me to call Adams to work on my system, knowing i probably wouldnt be able to use my warranty. Adams diagnosed my problem correctly and even worked with the warranty company to get it transferred so that i could use it, even though they didnt have to. The are SUCH and honest company with great technicians. I will never use anyone else. It is a shame it took another well known, yet slimy company to remind me of why ive always used them.
I have been a satisfied customer of Adams for 25 years. This week ,Cory, a senior tech at Adams diagnosed a very complicated problem with my unit not getting electricity due to a faulty power switch module. I am confident that this was something the majority of HVAC techs would not have been able to fix. Thanks to Cory my issue was solved and all is well.
My girlfriend and I recently purchased a new house and as we got to checking out all the systems, we called our previous HVAC company to perform a routine inspection on our unit. After being told we had two leaks, one in the furnace and one in the AC unit, we were told it would cost upwards of $6,000 to repair, and then pressured into a sales pitch for a brand new system upwards of $16,000. The whole experience didn't sit right with me, and that's when I found Adams and their free second opinion. The tech that came out was incredibly professional, thorough, and straight forward. He informed us that we had, in fact, no leaks, and our system is in great working condition. After moving, and the expenses that come with it, we're so grateful for Adams and their honesty and professionalism. Without them, we might be spending $16,000+ to replace a unit that was never broken in the first place.
*TEAMWORK* First in order, I will thank the ADAMS Team, Jim, Comfort Specialist, Adrian and Marcus, installers. A totally Exceptional removal and replacement of the HVAC components and laundry room components. Being there is an Air Purification system installed additionally, what's Really going on??? ADAMS to the rescue!!! ALL the Individuals involved utilized a a variety of analytical techniques to correct and/or solve the problems in the attic (HVAC) and laundry room, Superior, exceeded the norm and demonstrated the Ability to Achieve desired results. Used Their abilities to the fullest. Jim delegated an outstanding Team to complete the mission. All conveys professionalism and displayed loyalty to their profession and to ADAMS Heating & Air Conditioning, Inc This Company is Recommended to Commercial and General public Consumers. Again, thank you for your Genuine Interest in my Home/house issues. Customer Service was outstanding, also. 16May2022 "ALLONS" Update: Jan 2023 Aeroseal installation Nov 2022 ADAM'S Heating to the rescue, Again. Thank you very much for your Exceptional service, annual maintenance and Installation of AEROSEAL in the Ductwork of the HVAC system. The combination of the air purification system and AEROSEAL has Greatly increased the air Quality in the living space of our house, LESS Dust. The Before and After computer Readout of the Results of AEROSEAL is an eye opener. Aeroseal-$$$$ I commend the Adams Team, Technicians and Customer Service; Knowledgeable, Professional, and Proficient. On time, organized, and cordial. We, the family, Recommend ADAM'S Heating and Air to All, Commercial and Residential. Be Safe. "ALLONS"
Great service front to back. They were always responsive and ready to go. They showed up on time, customized their service to our needs, supported the installation with inspections and follow-up fixes, and there were no surprises on the bill. I don't have a bad word to say about them.
Professional, Personable, Knowledgeable....Adams performed a complete two-system replacement and it was a positive experience from start to finish. Jim, Adrian, Marcus, Matthew, Eddie, and the entire team were exceptional and worked through several space and technical challenges with skill and experience. I highly recommend this company. The new systems are working very well.
This company is a complete fraud. They upsell options such as Zoning which was sold to us by “ Marco Ferreira” for $1300 and it never worked. So this Zoning option upsold by the so called Comfort specialist Marco was a complete money grab and it was like throwing down money down the drain and into the coffers of John Adams. The extra work and the delay in installation was because of change in furnace a decision made by Adams based on non availability of the agreed upon unit at the time of install and the lack of accurate measurements by their comfort specialist - Marco— all of which was their fault. They could have pre ordered the agreed upon unit or measured the attic space correctly. Somehow Adams takes pride in extra work they did which was a direct result of their own incompetence and lack of due diligence before the installation. I was never happy with the delay and was livid during installation and had expressed my frustration to Marco and installation team and even spoke with the service manager and expressed my displeasure the day of the installation as we had to sleep in the home without a functioning AC . So Adams and their installation team could not fit the unit in the attic space since they didn’t know how much space was required for the unit and who was responsible for measuring the Attic space prior to install - one MARCO FERREIRA !! This is like the left hand doesn’t know what the right hand was doing.. If Marco had measured the Attic space correctly than the delay would have not happened and also there was no need to reconfigure the attic space and extra work Adams seems to take a misplaced sense of pride.. So you don’t do the due diligence and prep work and that causes the delay and result in doing the extra work and customer not having a functioning AC overnight and somehow the business takes pride in this botched installation. Bravo !! 👏🏻👏🏻👏🏻 So Marco or team who is responding to the review conveniently leaves out the detail about
After 15 years and a season of expensive repairs, I knew it was time to replace our HVAC. I requested quotes from at least 5 different companies-Adams was suggested through Duke's referral process. From first contact with their excellent sales rep, Marco, working with their terrific installation crew on 2 units, the process was thorough, professional, friendly and most importantly, fair. Adams is a great company to work with and I feel wonderful about the interactions we had.
Adams is truly a pleasure to work with! I worked with Marco and the installation team to replace the ENTIRE heating and cooling systems in our new home. Adams never tried to upsell me on a system I didn't need and the installation team worked quickly to replace our A/C units on a very hot summer day. I would highly recommend Adams for any maintenance, repair, or installation needs.
We used Adams to replace our AC this summer when our 27 year old system finally crashed during a heat wave. We reached out to three different companies, but none were as prompt, professional, and reasonably priced as Adams. Marco Ferreira was on top of everything. From promptly answering calls and emails to keeping us informed every step of the way. He was able to ensure we received our new unit in an extremely timely manner and everything was done to the upmost quality. Juan and Miguel, both of who worked on installing the unit, were great as well, letting us know every single thing they were doing and did not take any short cuts. I recommend Adams to anyone who needs HVAC or similar services they cover and we will be using them for all needs going forward.
Adams Heating & AC was a dream to work with! They are very professional, kind, very responsive, and flexible. We had my whole HVAC unit replaced, flushed out, the works! Jim W. who handled our specific project was quick, efficient, and provided us with the best service possible. Being that we weren't even living in our home yet and having work done while not being present, Adams made the process easy and stress free! I can't stress enough what a pleasure it was to work with Jim and the team at the office. I highly recommend working with Adams for any HVAC needs.
I cannot fully express the level of TERRIFFIC this company actually is. It's never "comfortable" to have a team of strangers in your home, except this time. They kept my floors clean even though it was pouring rain during the install. They were friendly and respectful. It was a pleasure having the team here. The finished product is also clean, and organized. We are feeling a little fancy with the upgrade. Hire Adams, you won't be disappointed.
Adams provided a quote for nearly $1,000 for a repair on an HVAC unit. Decided I would get another quote since it seemed odd to me, and the other company found a wire had become undone and fixed it for the price of a service call. Approached Adams to let them know that they had tried to charge me $1k for nothing and for a refund of my initial service call fee, and I never heard back. I would advise you to find another HVAC service company, or at least obtain another quote for any repair.