Reviews (61)
Very unprofessional. Never returned phone calls and never finished the job. This place should not even be open. Customer service is the worst. Do yourself a favor and do not use this company!!!
Total rip off. Unprofessional, don't return calls, didn't fix the issue and took our money. Reschedule appointments through text messaging without reason and never show up. I have been waiting since 3/30/23 to get my dishwasher repaired CORRECTLY and get a receipt for money that was paid and as of 5/1/2023 still nothing.
Qwik diagnosis.
The whole experience was great. My fridge wasn't cooling. I called and made an appointment for an assessment around 8am, on a Thursday. The same day I had an appointment set 12-1pm. Tony showed up around 12:20. Did the diagnosis, ordered the parts, and was on his way in about 30 minutes. He said parts will be in Monday, when I receive the parts, I will call and schedule the repair. I got a call about 8:30am on Monday, scheduled the part replacement for 12-1pm. On time for the repair. 30-40 minutes total for the repair. Top notch! A Hui Hou!
We have used T&C Appliance/HVAC Repair twice within the past six months. Each time I was impressed with their professionalism, promptness, efficiency and knowledge. It was so easy to schedule an appointment . We will definitely continue to contact them for appliance service and repair. Excellent!
I bought a new range and then discovered that the outlet needed to be replaced. T&C came out and replaced it and installed a dryer vent in the garage wall. They were prompt, fast, friendly, and very informative. I will definitely call them again if I have any problems. Thanks, guys!
Very friendly helpful and quick 😌 🙂
Very professional all throughout. Thank you!
Terry and crew arrived promptly, able to put in the ductwork for a new range, explained code and what they proposed to do, worked fast and cleaned up. A great experience ! Friendly and Professional.
These guys were awesome! Called at 8 in the morning and they’re were here at 12 o’clock and promptly fixed the issues on our freezer and refrigerator. Thanks again for everything!
Absolutely horrible. Not professional. Disrespectful. Rushing during repair. RUN AWAY! Now, after reading their response to my review, I can add LIARS as well... An update to your UPDATE on 12-12-22: Nice try to devalue my review by calling me a "Digital marketer"! I would like to know who brought to your attention that I am " ...In fact a digital marketer leaving FALSE REVIEWS on businesses"?! For your information: I would NEVER DO THAT!!! I shared HONEST opinion of the service you provided! And here you are, with an attitude AGAIN...I guess nothing is change, and probably, never will...
Awesome company! I found them on HomeAdvisor where they have over 100 verified 5-star reviews and they were able to squeeze me in right away!! They are Friendly, Fun & and affordable!! I love these guys!! They work on every appliance & every brand!! They are the only people I could find who would actually change the compressor in my fridge instead of telling me they don't do that
I had an appointment scheduled today at 10am. I called then back at 1015am to find out where the tech was. I was informed he was running an hour behind. I called again at 1230 and got no answer. I received a text stating my appt time was now 4pm. It's after 5pm and I have called with no answer and I still haven't seen a tech. Needless to say I won't be rescheduling this call.
My A/C blower burnt out at 2:30 servce tech was here by 3:30 he diagnosed the problem, went and got a new blower motor replaced it and I was up and running by 5:30. With Temps being in triple digits tomorrow I was blessed that I was able to get service ASAP. THANK YOU T&C Appliance & A/C Repair.
Scammers is all I have to say
Told me it was one thing then payed for the repair turn out to be something else then tried to recharge me for what was supposed to be fix and stormed out terrible company to use
Left charged my card and never showed back up
Paid them 400 bucks to stop the leak and it was still leaking call them back after the technician cursed at me and they still wouldn’t fix the leak
I wouldn’t recommend this place to anybody! I made two appointments with these people and neither time did they show up! I called and they wouldn’t answer the phone. This is poor service!
I love Terry's energy; funny and energetic. On Monday, he arrived to diagnose the GE refrigerator ice maker and a separate deep freezer. He returned Wednesday to repair the issue with the ice-maker and informed me the freezer was not worth investing any money in. I sincerely appreciate his honesty and eliminating the BS. I recommend using T&C Appliance because he arrived as promised and fixed the ice maker sooner than I expected. Here's an extra start ⭐️. Tina