Reviews (100)
Excellent timeliness and responsiveness from the tech Eric Vasquez who came out to inspect our AC unit, provide a tune up and diagnose any issues.
We’ve been working with Aqueduct for a few years and have had positive experiences. We most recently worked with Damien for our central air system and couldn’t be happier with his service. He is very professional and courteous. He takes the time to answer any and all questions and makes sure his work is perfect.
Manny and Mike are absolutely wonderful. We needed to have our water tank replaced. They were professional, kind, and patient in answering our many, many questions. After giving us a reasonable quote, they returned in 2 days and got the job done faster than they originally estimated. They were pleasant, very knowledgeable, and took the time to explain everything to us, which we tremendously appreciated. I would give them 10 stars if I could. Will absolutely use them again.
Manny and Mike were fantastic! Knew their stuff, worked highly efficiently, gave us great recommendations, and were all around fun, good dudes. Can not recommend them more!
I have been an Aqueduct customer for several years now. The service is fine and I actually thought quite good when they actually show up. But life is too short to chase after vendors too busy or understaffed to perform basic service. For the second time in the past two months they have canceled appointments on me the day the before they were supposed to arrive. On one occasion they just ghosted me entirely and never showed up or even called with an explanation. The most recent excuse for cancellation was their overflow call center booked a slot that they didn’t actually have. There are lots of other very good heating and cooling companies out there, if you need someone to show up and don’t want to chase them to help you with your AC needs, then suggest you try another company. That’s what I am doing.
Outstanding service from reception of my call to confirming the appointment and finally the professionalism of my assigned technician Damien.
Orrett is the absolute BEST plumber I ever worked with. This man deserves a raise!
Nothing like being ripped off for a basic service, and then to find out it wasn’t fixed. Charged $1000 for draining an overflow pan for an ac unit and “clearing “a clogged drain line. The float switch was triggered by the initial high level of water in the overflow pan. Then three weeks later the same problem presented itself. This time I fixed it myself
Had the absolute pleasure of meeting Orrett from Aqueduct Services. He was amazing and provided and exceptional level of service You should hire more people like him that really care !
I called them for a toilet replacement. They wanted to charge $1,200 dollars to replace a toilet. This a a complete rip off!!! This company is over charging people to the point it's robbery. I will be filing a complaint to the better business bureau.
Orrett was very professional and efficient during his recent visit to fix our hot water heater.
My technician Orrett did a great job explaining the issue with our failed old hot water tank and did a high quality job installing the new system fast! He even took extra steps to make sure the new system was plumbed and routed better than the previous installer did. Thanks.
Damien came right on time, very knowledgeable and explained my whole system to me and pinpointed the problem right away! And fixed it! I was very impressed! Will definitely specifically ask for him if I need AC repair again!
Had my air conditioning unit maintained- will always recommend aqueduct. Great work
I’ve been using Aqueduct Services for several years and just had my annual plumbing inspection. Orrett called about 30 minutes before he arrived and was very knowledgeable and professional during the inspection. He answered my questions and provided a quote for a new water heater.
The technician that came to my house was really nice, he explained step-by-step what he was going to do, Thank you Chris
Service was great, very helpful communication beforehand. Orrett was very knowledgeable and helpful.
Found service through Angie's List. Angie quote our price a plumbing co wanted triple the price.
DO NOT USE IT WILL BE A WASTE OF YOUR MONEY AND TIME. Truly the most unprofessional company. They only care about upselling people and STEALING YOUR MONEY. They under appreciate their customers, employees and techs. No loyalty. Trust me RUN!
I made an appointment to get a quote for an outdoor spigot. Daniel arrived on time. The quote was reasonable, was offered to get job begin immediately and within 2 hours it was completed. What was most impressive was his professionalism and attention to detail. I would definitely use this company again.