Reviews (100)
Great work! Went above and beyond a few times. They even got some overgrown lilac branches out of the way of our gas shut off valve. They surprised us by taking those branches with them so we didn’t have to even deal with them!
Tom came on time, completed the work, helped me change the furnace filter and explained everything. Great job.
I went with John Betlem because I heard they were the best. From everything I heard they came highly recommended because they did quality work. When I had a couple of concerns with the install they worked with me to make sure I was 100% satisfied. Glad I went with them, they care about me, and my family, and my concerns and were polite and respectful and reasonable. I highly recommend!
We know we are taken care of with John Betlem Heating and Cooling. We had to call on Friday night of this 4th of July holiday weekend - Miles came to our rescue, solved the problem and had us up and running in less than an hour. The peace of mind knowing that if you have an issue they have technicians like Miles to take care of the problem, is priceless.
Had a recent Maintenance Service done on my furnace/central A/C system . Had this Carrier system installed last year by John Betlem. Runs great , just want to keep it that way. The Service Technician ( Miles)who did this Annual Maintenance service , was very friendly/customer service seem like his priority, /very professional, was on time to do the service and very knowledgeable about my system. . Said my unit was working well , no issues adjusted the speed of the airflow from the Central Air , replaced my filter on my humidifier , and took many pictures of my Furnace/A/C . Cleaned up but my furnace and A/C and when he was done it was cleaner that it was when he started:) Definitely like to have Miles return to do this service next time. He did a great job! Thanks
Nathan was there to do the annual furnace and air conditioning check. He found an inefficient capaciter and replaced it. And he cleaned the unit outside and checked everything inside. Nice job!
Great Service Friendly Helpful People⭐️⭐️⭐️⭐️⭐️ Heating and Cooling Equipment BOTH We’ve been loyal customers for more than a couple decades.
The workers are very professional and polite. Answered my questions and were very clear in explaining what the job is.
I had an entire HVAC Carrier System installed. The Sales & Service Team were very professional. The installation went very fast. The technicians answered all my questions and helped me set up the Ecobee Thermostat App on my phone. My salesman Mike followed up to ensure everything went well. Very pleased with the whole experience.
We got a new AC unit installed and couldn’t be happier with the service. From getting a quote to the installation of the system, everyone we worked with was very professional and personable.
Called Betlem for an elderly neighbor that needed emergency electric help and was someone that you had done recent work for. According to you (Betlem) was not available and recommended she call Nichols Electric which she did and who never called back until the following day. Ended up making multiple calls for her before we found someone that could help. The sad part of all of this was when the woman finally did get a response from Lon Lockwood Electric who did come to the house and evaluate the problem and did return the following day for repairs was the bill for $5600 for a 100 amp service change which I thought was an unreasonable charge. Unfortunately with the issues she had she needed immediate help but I don't think next day service justified a $5600 fee. If Lon Lockwood wants to chime in here and justify their outrageous fee I'm willing to listen otherwise my reconmendation is to use another electrician. When RG&E was owned by Americans they were a gate keepers with connections to local contractors and monitored their fees and recommended the reputable companies for services during emergencies. I think we have lost that connection. So buyer beware.
Colin Baker had to clean an 8 year Gas Tankless Hot Water Heater {NAVIEN] He is very nice young man.
First time with John Betlam. Service was great for annual cleaning and inspection. Both office reps and service reps friendly and professional.
John Betlem installed my furnace and air conditioner. They were professional and helped me with any questions or concerns that I had. Mike Petrella, my Home Comfort Advisor, was great. He was there when the crew was installing the new equipment. I would recommend John Betlem for all your heating and air conditioning needs.
The crews for both my basement Insulation project and Heater/Hot Water Tank project were professional and knowledgeable. They both did precise work and left clean job sites. I will definitely recommend them to friends and use them for future projects.
John Betlem Heating and Cooling installed a new Carrier Heating and AC system in my home yesterday. The job from top to bottom was awesome! From Mike, the comfort adviser, to Kevin, Nick and Tom, the techs that came out to do the work. Everything was 100% on time as promised. Started work on time and finished less than originally estimated. They did it all in a day! I couldn't believe it! The work was done professionally and exhibited master craftsmanship. They took out and hauled out all the old equipment and left my home spotless when finished. You couldn't tell that someone was just here doing a major installation. They treated my home as if their own. Everyone was friendly and helpful. The cost was brought down from trade-in's and promotions that Mike had highlighted to me in our initial meeting. I felt like I was getting a lot for my money. I am happy that I chose John Betlem Heating and Cooling and would strongly recommend them to anyone looking for an awesome, easy, cost effective experience!
Wonderful crew installed new furnace, hot water tank, and wifi thermostat. Dave, Jim, and Justin were a pleasure to work with. The job was done efficiently and totally cleaned up before they left. They took the time to answer all our questions and explain how the new systems work.
The service tech, Miles, was prompt, polite, and professional. He inspected the furnace and AC unit and installed filters. Miles did not try to “over-sell” products or service, but he did explain what work was completed in full detail. He also pointed out items which might need service in the future. I appreciated his thorough and honest approach. Without question, I will continue to request Miles for future service calls.
I was looking to replace a 30 year old 80 plus furnace that had seen better days. Installation and the quality of the product are both important for the longevity of your HVAC system and I wanted to best of both. Naturally I did my research into this and I wanted a new Carrier system installed by John Betlem, both of whom are top notch in the industry. Mike, from John Betlem, stopped by after I inquired about a new system and did a great job explaining to me my options with a no pressure approach. He worked with me to get me best bang for the buck and I ultimately pulled the trigger. It's been a few months since the install and everything is working great. The installers did a fantastic job and their craftsmanship and attention to detail show. Thanks guys
The team did. Great job upgrading our electrical system and installing a hybrid heat pump hot water heater! Courteous and professional! Highly recommend!