Reviews (100)
I've used APA for years now and I've always been really pleased. Just had my annual system service by Ryne and he was great. Professional, friendly and helpful in keeping my 4 mo old kittens from escaping!
Well-trained, polite technicians -- and prompt!
APA installed a brand new central AC unit to our home and I couldn't be more pleased with both the Sales people and the technicians that installed the unit. Start to finish the work was done in a professional manner . Thank you APA, The Mastri's
I have been using APA for years. They are excellent. Prompt, knowledgeable and always responded to my emergencies asap. All techs are very knowledgeable and the girls at the front desk couldn’t be nicer. I use them for both my home and business. I give them an 11 on a scale of 1-10 !!!
Highly recommend APA to any one needing HVAC services. Very good service.
Responded to my service call late at night within 5 minutes. Called first thing in the morning to confirm a time for a repair person to come..much sooner than anticipated. Eric, the service rep was professional, respectful of safety precautions and took time to explain the issue what needed to be repaired and how to properly utilize the heating/cooling system. Excellent customer service all around! So pleased that I signed up for a yearly maintenance agreement. Highly recommend working with them. Continuing great work from this company! EMERGENY with no heat..the house got really cold Eric from Apa wax here within a few hours of my service request and fixed the issue… Best of all my GOLD service annual contract paid for the service call Excellent company all around!
For the past 3 years I have used APA for maintenance and repair of my gas fired heating and air conditioning system. They have been very responsive in emergency situations. Their technicians have been competent and professional. I also used APA to replace my entire system and they did the job neatly in one day. They provided me with a detailed quote listing the equipment to be used and the time required to do the job. I also appreciate that they have always kept their appointment commitments. This is a good reliable company to do business with. Highly recommended,
Very smart, able gents arrived on time with a smiles and assessed the situation, shared a plan and price, and fixed it in a morning during a heat wave! Thank you!
Had 3 serivce calls to fix a leaking ductless system. Waited 2 months for an available appointment. First visit their service person said the issue was the coils were dirty and cleaned 4 units in the house. 4 hours after he left, the problem unit was down pouring. I called the following day and the representative I spoke with said they had nothing available for 2 weeks. I called back the folowing day to complain that I already waited 2 months for an appointment that resulted in a non solution. This representative put me on the schedule for that week. Second service person came and said the issue was the drainage for the one unit was too high aand that the water could not go against gravity, resulting in the leak. He recommended a pump be installed to solve the issue. 2 weeks later a service person comes to install the pump. 3 days prior we were getting error codes on all 4 units. The service person first installed the pump on the one unit which was difficult to do (3+ hours) and then checked the error codes. He and his assistant went outside to check the compressor and they found the circuit board was burned out. They could not find a model number on the unit and would not be able to replace. They would have their office call to schedule their field person who gives quotes on new systems call to set up an appointment. I called today after not hearing from them for 10 days and I was told that the last service persons note indicated they suggested replacing the system (that could not be fixed). There was no indication that someone would or should call and in today's call I was told they could not get someone to my home until September 8. I have thus far been charged for the visits, the pump, the pump installation and I am sitting here sweltering. I called back early afternoon and then later this afternoon and spoke to Lindsey (who does the scheduling for new installs/quotes) both times . At this point I am figuratively and literally steaming and she says that she
the techs were very professional and knowledgeable. They found the problem fast and in about and hour our unit was back up running.
Office is very responsive, and technicians are prompt, Knowledgeable, courteous, and efficient. Work was done as promised in regard to cost estimate and delivery/install time. Technicians walked me through the work done, and ensured to clean up the areas well. Would definitely use APA in the future.
Roger, Josh and Marcello arrived at 8am on August 3 to install my new AC system. They worked until after 6pm to make sure the system would be up and running for August 4 because that was to be a 100 degree day. Fantastic
APA replaced my aging HVAC system yesterday and i could not be more pleased. The team led by Jen and Rodger did an amazing job. Marshall and Nick worked hard and cleanly and now i have an upgraded system (Burner, AC coil, humidification and air purifying system) all in one new package. Bravo APA !
What a great technician! He was personable professional and took great care in working with my system. I would definitely recommend APC for all your heating and air-conditioning needs
Excellent company Fine service Recommend them highly
Always on time. Always professional.
Friendly helpful technician answered all my questions while servicing the equipment.
Very pleased with the service. This was the first maintenance done on our newly installed A/C system. The tech was informative, personable and extremely competent. Very impressed with Paul. He answered all questions.
Dylan serviced our AC today and he was excellent. He was a pleasure to be with as he worked: pleasant, diligent and informative.
Ed was very knowledgeable and explained the details of what he was doing and what should be done in the future and why.