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H. Jack’s Plumbing & Heating Western New York

★★★½☆ 3.6/5 (30 reviews)
8 Butler Ave, Jamestown, NY 14701 (716) 664-5809 Website
H. Jack’s Plumbing & Heating Western New York H. Jack’s Plumbing & Heating Western New York H. Jack’s Plumbing & Heating Western New York H. Jack’s Plumbing & Heating Western New York H. Jack’s Plumbing & Heating Western New York

Reviews (30)

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Theresa Brown
★★★★☆ Jan 20, 1970

After 4 years of bringing water from bathroom to kitchen 2 new faucets and 2 new plumbers Ang and Don did the job. They also fixed my tankless water heater that the other plumber said was no good. They also fixed my shower head that the other plumber said nothing could be done. I have never enjoyed a shower so much. They installed a house filter and pulled a cap out of my bathroom drain that I didn't even know was there. They were efficient and friendly got right down to fixing my problems. I love those guys and the company. They have a 5 star and plus from me.

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Kathie Leeper
★★★★★ Jan 20, 1970

I called and spoke with the owner, and he told me he would get someone out to my home as soon as possible. Within the hour, his workers showed up and I showed them where I was having the problem. They took a good look at it and said that they could and would fix it. They went back to their truck and got what they needed, and fixed my problem. I am very pleased.

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Wende Parrish
★★★★★ Jan 20, 1970

Fit me in the day I called for service. Knowledgeable technicians, finished the job in one day. Offered feedback on what I could do to minimize the same issue from happening again.

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Claudette Baldwin
★★★★★ Jan 20, 1970

I had a leak in the hot water tank pressure relief valve. Angelo came and had it fixed in a short time. I'll call them every time I need help.

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Brian Goodrow
★★★★☆ Jan 20, 1970

Needed somebody to hook up the water line to my fridge, they showed up same day...

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Stephanie Stafford
★★★★★ Jan 20, 1970

I don't normally leave reviews, but after the last two problems I've had with plumbing the last month, these guys deserve one. Although they didn't help with my first problem, they at least returned my call. This time I needed a heating element replaced in my hot water tank. I called or sent messages online to 7 other plumbers - some I did both. Two said they were booked a week or more out, 1 only did drainage work, 1 had a full voicemail, 2 were booked out a week or more and 3 never called me back. H Jacks was the last company I contacted. By the time I reached out to them, I was tired of calling only to get a voicemail and no return call, so I sent a message online. I was shocked an hour later when I got a call back and a crew to my house first thing the next morning. They even fixed a couple things to increase my water pressure and make it easier to change the heating element in the future. It's been a week since I called for the repair and I still haven't heard from the other plumbers I left messages for.

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Delmar Pelletier
★☆☆☆☆ Jan 20, 1970

This company charged me almost $2,900 to replace a tub/shower control, a small bathroom sink, and a bathroom sink faucet. If you plan on hiring them be prepared to pay double for your work.

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Staci Whittenhall
★★★★☆ Jan 20, 1970

They were prompt and they diddo good work, just don't talk to the employee worker while he's working.

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Randy Mann-stone
★☆☆☆☆ Jan 20, 1970

Always have great results when called but not this time ! I purchased a heat pump . Simple install but sure was not a simple estimate !! Quote was absolutely ridiculous !!

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Greg Mager
★★★☆☆ Jan 20, 1970

Tech was great. The $351 bill to replace a flex gas line and a valve to my dryer, most of which must have been drive time and more drive time to run to a store for parts that the service truck probably should have been carrying anyway, was excessive. Charged over an hour for about 20 minutes inside my home and who knows what for the parts,.

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keith zook
★☆☆☆☆ Jan 19, 1970

They told me I needed to replace my furnace but when getting a second opinion furnace fixed for 300$

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Eduardo Alicea
★★★★★ Jan 19, 1970

Very friendly guys and very knowledgeable it was a pleasure I've used them several times before

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Jim Dillon
★★★★★ Jan 19, 1970

The gentlemen who responded to my call were very nice and professional. I would recommend them highly.

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Tresa Blackburn
★☆☆☆☆ Jan 19, 1970

Extremely rude people charged $150 to come and look with a flashlight and say they could not do the job called another company who did not charge to look at what needed done and they were able to do the job in less than a few hours I would never recommend this company and not sure why we called them this time as in the past when we did use them they were rude and did not act as though they were being paid to provide a service and charge way more than the job was worth .the times they were not rude the techs have expressed that the owner is not a good employer and is a crook that they wish they didn't have to deal with..call anyone except this Company

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Mark Blackburn
★☆☆☆☆ Jan 19, 1970

I called to have an estimate done on a broken pipe. The owner, who was quite rude over the phone, finally sent someone on the second day after telling me that it would be $140 for an estimate that would go towards the repair. The plumber who came to do the estimate came, walked over to the house and said they weren't going to do the job within less than 5 minutes of arriving. When I said that seemed like a scam to just take the $140 fee and refuse the job he called the owner. After speaking on the phone he came and told me they were keeping the $140 for the 'hassle of driving over' and if I wanted them to do the work it would be 'at least $2000-3000' since it looked like too much work. All this for one broken pipe. I called another local plumber who actually fixed it for $300. H jack is a predatory business and rude.

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Robin James
★★★★★ Jan 19, 1970

Very professional! ‘Ang’ went above and beyond ! Thank you Great service !

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Dan Kinney
★★★★★ Jan 19, 1970

My furnace broke down on a Thursday night in January, tried two other companies Friday morning and they told me the best they could do was the following Monday. Not H Jack's. They found the part I needed and had me up and running in a a few hours! On a Friday! Fantastic service, and I will be calling them again if I ever have another problem!

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Jody Wilmarth
★★★★★ Jan 19, 1970

Ran new gas line and hooked up gas stove

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Rick Johnson
★★★★★ Jan 19, 1970

Got the furnace installation done in one day. We are very happy

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Andy Vinca
★★★★★ Jan 19, 1970

I had an ongoing problem w steam heat at my house. After several calls to other plumber/heating contractors to resolve my problem, Hjacks was by far, the number 1 place to go. Steam heat is very complicated, and many companies refuse to service steam boilers. Within 48 hours, Hjacks had my ongoing problem resolved. I’m very happy and I am re peat customer!

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