Reviews (25)
I got home from work around 5 pm to find my furnace wasn't working and called to ask for help. The receptionist said "I'm going to have to pass." I did not appreciate this lack of professionalism during a challenging time.
Five stars are not a high enough rating for this company. Steve and team installed a ductless system in our cabin 2 years ago. When we had a problem with the outdoor unit they stood behind the equipment going above and beyond what Trane offered for a warranty to replace the entire unit instead of just the compressor. Great communication and very pleasant to work with. I highly recommend Comfort Zone!
Very knowledgeable and do a great job for a fair price.
Good individualized customer service. They sell very reliable products at affordable prices. Its a sm family business so their service area may be smaller than much larger businesses. Count yourself lucky if you live within their area.
I wish there was a 10 star rating. Steve is professional, honest and knowledgeable. You can have 100% trust in the service that he provides.
Steve was very professional and knowledgeable. Thank you!
Great business. I have had a couple of no heat calls in the dead of winter including Christmas eve and they were prompt in getting the job done with very knowledgeable technicians. Reasonably priced with the job done right the first time. Five star for sure...
Worthless
They say that they do allegany county, but that's a lie
Best Service and Workmanship available in Western NY.
The owners sue and Steve are amazing people.
Steve and his team installed 3 AC units in our home. Comfort Zone has been great to work with. Their pricing was fair and the workmanship was outstanding. They wore protective gear were appropriate and cleaned up after themselves every day before leaving. The units are are working just the way Steve told me they would. They were considerate to my wife and family while working and stayed until the job was done. I would highly!! recommend them for any HVAC needs. Thank you Steve and team.
Perfect is all I can say. Cold outside and my furnace blower died. They were nice fast and professional. Greg(I think his name was)was outstanding.
Very professional. Superb knowledge and. Friendly. Best of the best
From first phone call to end of job, workers care about time, work quality and cleanliness. Our job, when compared to others, show best products used, smallest details taken care of neatly and we are sure we received the best bang for our buck. In past we needed service on our old system ,they would respond even if it was quitting time. Seems that the workers have same ethics as Steve. I would never check anyone else if I need work. I have been through two furnaces ,a new air-conditioning system and years later replaced an air conditioning with them they are very reliable and caring. I think I have been with them over ten years and never doubted them.
Steve and his Team did a great job switching me over from oil heat to propane. Did a first class job wiith everything labeled. They explained how the new furnace worked and answered all my questions. Cleaned everything up when they finished. I would recommend them 100%, they are th best!
Quick response and problem solved. Knowledgeable and courteous repairman.
Knowledge group of technical support, quick response time with calls
Just installed a air conditioner for us. We have used them in the past for an oil boiler. They did a fantastic job with installation. When they were done you wouldn't have known anyone was there. Such a clean job. Very trustworthy. We don't have to be home to have them work.
We couldn’t be more pleased with the service we received from Comfort Zone. We had a new furnace and air conditioning installed. Steve and his crew, Patrick and Greg, showed up when they said they would, cleaned up, did a great job and were extremely professional! Recommend Comfort Zone highly! Alberta Riggs