Reviews (69)
Horrible customer service, and very unorganized. Not a company that deserves my business - I will be taking my business elsewhere to a company that treats people better and is more knowledgeable. To reply to your comment below - again, attention to detail is not something you show customers - because if you read my review above I said you do not deserve my business - so you would not see me in your client records.
This place was a waste of time
This company steals customers money. when running monthly statements employees are prompted by the controller to throw out any statments in which the company owes customers money back. beware.
6 out of 10 new installs need service within the first week due to poor quality work
Great service. Replaced my AC and furnace. Works great. They are very responsive to issues. I just had the technician, Lin, over here and he did a great job maintaining my unit and fixing a sound coming from the metal plate that covers it.
Whomever answered the phone after numerous attempts to get in touch with someone was SO rude. Will be taking my business elsewhere
I've been using Albany Mechanical Services for over a year now. They're friendly, knowledge and very thorough. They come twice a year for preventative maintenance on my furnace & A/C. Most recently they've replaced my hot water heater. Adam was a pleasure to deal with and very responsive to my many emails. He was willing to accommadate me on my unusual installation request without hesitating. The job was done quickly and professionally without any issues. Great company to do business with and would highly recommend them.
Excellent response time and professional service. I highly recommend the company for your HVAC needs.
I reside in an apt development. Nick restored my heating in less than 24 hours even though there were challenges to the system. Such a nice man. Very professional. Thank you Nick.
Excellent service, Rocky did a great job.
Great place
The installation of my HVAC went smoothly and the follow up with Jeff and Jason to explain everything was top notch. They were thorough and patient, explaining how our system worked and how to best maintain it.
The staff was friendly and easy to work with
Great Company!!
The best service I've ever seen!
Great service very professional and timely!! Elyse thank you for the great customer service!!!!
Alyssa did an outstanding job at answering all the questions I had about my project. The team was really professional and I’m glad I chose them.
Had help from alyssa she did amazing
Excellent service
Hands down amazing employees!🙂