Reviews (33)
We had a few problems over a 4-5 week period. All were quickly and properly diagnosed and fixed. LeAnn and Anthony were accommodating in setting up appointments and understood our problems based on descriptions. Jeff was the technician who came to our home most frequently. He was excellent at diagnosing the problems and fixing them. I would highly recommend using Maccarone
Trying to get a hold of someone from this company was a nightmare. We left multiple messages and never received a call back. Terrible customer service.
We were extremely disappointed with the lack of professionalism and quality of service provided by this company. As others have mentioned, they only created more problems for us to deal with and still charged us. Absolutely outrageous and I will be disputing these charges with my bank.
The fire sprinkler installation was a disaster. It took way longer than it should have and the workers were so messy. It seemed like they were not properly trained to do this!
They overcharge you and the quality of work is still terrible! I won't be using them again for sure.
This is a very clear review. I had a condensate leak with my AC. I was a little nervous to investigate it myself, despite that I'm handy. We are in high heat August. I met a tech at a supply house. I called the shop. Rosie was polite and mostly clear. I was told I'd be paying time and a half. I thought I would pay the service fee and each half hour. I took apart the unit myself. The tech blew out a line. He was at my house for 23 minutes and left before 5 pm. It was $700. I called the office and was told that that was the conversation I had. There was no consideration at all despite it being before 5 PM and it was only 23 minutes. I had to pay for the full hour. Fine. That's their rate, shame on me for capitulating in desperation. That's their emergency or overtime rate. And they don't waiver. Buyer beware. 23 minutes was $700.
Great service but a little pricey
Always does a great job and always clean
I’m in the far left lane of the expressway and the blonde female driver cuts me off in their commercial van. Proceeds later on to flip me off. After seeing other reviews, this is not a company I want to do any business with.
Always finds the issues and fixes them. Nothing more nothing less. Good company
Great people
Really disappointed with the process and result. Very expensive and certainly don’t put the customer first. Would look elsewhere.
Over priced, they quote $245 for the service call but then they tell you "it is just to knock on your door". Even if the work is as simple as 2 minute job of opening a valve they will charge you over $350.00 guaranteed.
Highly recommended plumbing service. They have repaired HVAC, blocked sinks, broken pipes and heating systems without issue. Excellent service and very competitive pricing.
The are a great company and great staff.
Just had Travis and James at my house for a few days and they were real gentlemen. I am sure all of the Maccarone crew are nice guys, but shout out to Travis and James for being extra awesome :)
Called for service as I suspected a propane gas leak in my basement.. John, one of the partners, came down within an hour or so with his crew and quickly diagnosed the problem that was not in the house but a leak in the outdoor ground pipes. They assured me they would correct and complete the project and I would be safe even if they had to stay all night. They stayed until they could assure me I was ok and would come back the next morning to make sure everything was perfect. The next day a new crew came and was totally aware of what transpired the night before and what they had to do to complete the job. The best way to judge a company is when you have an emergency and really need them. I have the highest regard for the competency of this company and especially the two crews that came to our rescue. Each and everyone did there job and all were congenial and polite. I have not received my bill yet and hoping I will not faint or go into heart failure as I felt when I discovered this problem,. They had to break some underground sprinklers but hopefully they will repair them for us in the spring. I recommend this company for a small job or something very serious such as what I had. I will surely use them again unless I've fainted! Good luck.
Knowledgeable, efficient and fair.
Best company for professional and courteous product and service.
Got over my skis disassembling my outside AC unit to clean it. Worked with Frank and he went above and beyond. Excellent technician, communicator, and all around great guy! Highly recommend!