Reviews (28)
Good customer service
Inexpensive and the staff knows there stuff
Great timely reasonable service.
Very helpful, highly recommend!
Sentry South was very helpful in finding the part I needed for my hot water tank. While they didn't have the part they helped me find it.
Best company for large appliance repair and furnace installation.
I cannot speak highly enough of Sentry South! Not only did they do a great job in a reasonable amount of time for a more than fair price but they went above and beyond when my furnace died on a weekend, bringing us loaner space heaters to get us through until they could come out on Monday. Everyone was incredibly professional and friendly. What was an incredibly stressful situation was turned into a wonderful costumer experience thanks to Jim and everyone else at Sentry South.
During the COVID-19 pandemic, they walked me through ordering and installing a new starter relay for my refrigerator. I thought I was going to lose the fridge and all of its contents, but now it is running smoothly again. So grateful for their assistance!
Auston was very awesome. Great worker! Thank you for his services!
Always my favorite for my boiler needs!!!!!
I recently purchased a property with an old model Sub Zero fridge. Sentry came out and did a diagnostic to check the refrigerant system. The tool detected and found 2 very small leaks. After recharging the system she’s back to normal temp levels working like a charm. Ray is a super knowledgeable SUB ZERO expert.... apparently they’ve been working on SUB ZERO models for decades. So if you own one don’t waste your time calling anybody else - these people are great and the service call fee is worth it to save a $10,000 fridge.
Knowledgeable service people, only waited about 20 minutes for a Saturday service call. Higher cost on weekends and evenings though.
I called with a difficult question about an old unit and the owner was so kind, helpful and knowledgeable. Excellent service and an experience worth sharing. Thanks team!
It was New Year's Day and they were able to tell me how to fix my furnace over the phone their service is exceptional. I have been dealing with them for over 20 years.
Usually have anything you need or can order it fast
Very inapt company which only focuses on billing the customer not fixing the problem. My first experience with them was OK when my furnace had an issue and they properly diagnosed as poor venting and it fixed the problem. They did however changed a motor and charged me about $300. I also had an issue with my Water Heater (made by AO Smith) and it overheated and overflowed through pressure release valve. AO smith diagnosed that as venting issue. I called Sentry South as they installed the water heater. However they said it was the controller and charged me over $300 to replace it. The new controller made the problem worse and they came few more times, each time charging me $195 for each visit. First time they diagnosed it as too much sediment in the water and drained the entire tank. Next visit they finally agreed with AO smith that problem was venting. Even after venting correction the new controller still kept on overheating the tank. Eventually I had to replace the water heater. Not only Sentry South charged nearly $1000 for a problem that they never fixed. The new water heater cost me $2000. I also realized that the overheating was costing me close to $50 per month in gas bill.
Best services i ever have...got my AC unit replaced...thank to Jimmy and his employees.
Long wait. Pizzas are not good as expected
What an excellent company - Bosch did a recall on my dishwasher and the owner came and did the recall and was nothing but nice and helpful was very happy with my expierence
Says they are open 24 hrs. Called sunday .. closed..