Reviews (22)
Great job ,and great
We have used Stanley Ruth for in wall air conditioners. They comply with all regulations. Sleeve change if needed. It is expensive. If you buy a air-conditioned and there is a sleeve in place that you can use I would use PC Richards instead, why they are cheaper. They have a service that promise to stand by you if you buy from them.
Stanley Ruth did a great job with installing PTACs in my apartment. They coordinated timing carefully, dealt with permitting, worked fast and efficiently, and completed the work with excellent quality.
I have used Stanley Ruth for over 30 years - when it was owned and run by the Ruths as a family business and with the current owner who runs it as a family business. It's a difficult business as the NYC DOB code gets more detailed and demanding. There are lots of moving parts, from the model selected to having a mason cut a hole in the side of the building. It's a two day installation. If you think your are going to install it between 11-12 and then go to lunch, think again. Have the housekeeper or property manager there to oversee the installation or be nice to your neighbors so they agree to sit there during the installation. Say hello, buy them a pie. I wouldn't think of using anyone else and I wouldn't think of having a window unit blocking my window. You need to decide if you are having a cover which isn't a necessity but if you are, the installer would need to know so they can adjust the unit prior to the installation and also make a collar to direct the air flow up. If you don't know what I am talking about or don't have the time to oversee this project, then buy a block of ice and fan. Stanley Ruth is highly recommended.
---- 8/01/21 Tara was absolutely the best to work with. She helped coordinate the process end to end - even helped move their schedule around to suit our urgent timeline. Every request that we had, she accommodated. I cannot say enough great things about Tara. She is a real professional and made us feel very confident in Stanley Ruth and doing our business with them in the future. Really appreciate it. The technicians were prompt and reliable. They were also knowledgable and helped us go over all the options we could have and answered all of our questions. They were well-versed in the home system (Crestron) adaptation that we needed as well. Really great.
I met with Tahir Sloley, a Sales Director at Stanley Ruth Co, LLC at my apartment regarding the replacement of 4 AC units. I was told they would send me an estimate for the work. I asked on 3 separate occasions for the estimate. After the first inquiry, they said it had been emailed to me, and they would resend it. Not only did they not send it, but they never responded again. These guys are professional time wasters and very unprofessional air conditioning contractors. Avoid at all costs.
Best HVAC residential company in NY! Very professional and courteous.
I had an older McQuay PTAC system that was failing and needed to be replaced. Stanley Ruth’s prices were competitive vs others (not the cheapest, but not the most expensive either) but most importantly, they had a product that others were not offering ( a modified unit that was custom wired and much quieter than any AC i have ever owned). Service was prompt, professional, and easy to schedule. Zach in the sales department was super helpful and ha great ideas that have lead to a more comfortable and quite system. Highly recommend.
Took over a week to get a service appointment. Technician never showed up. When I called, they said they don't service my type of unit.
This most recent interaction was with David Farrell and his professionalism was outstanding. He provided me with much needed advice. Additionally, the service meant that came to do the job were great. I have been a customer of Stanley Ruth for 20 years and couldn't be more pleased.
In the midst of the heat wave and despite the huge demands on them the Stanley Ruth service team responded promptly to address my ac unit repair needs and kept me posted (notably Colby and David) on the status of their efforts.
everything was great. the men you sent couldn't have been better.
excellent service on time men were polite and knowledgeable
Immediate followup.
The service I recently received (December 2018) from Stanley Ruth on my air conditioning and heating unit was superlative. Under the new ownership of John Holsapple, this company has demonstrated a real commitment to customer service. I am normally not a "5 star" reviewer of anything, but Stanley Ruth deserves that rating. Thank you for the prompt and effective service and commercially reasonable approach to my issues.
They are a great local NYC HVAC company
Pleasant, skilled technicians. All issues resolved promptly.
I have been with Stanley Ruth for over thirty years. They are knowledgeable and efficient. I have never had a problem or a complaint.
Amazing service
Not good. I did some research and they charge over twice what their competitors charge for the same services and products. This is unfortunate and a clear abuse of their market advantage (many city co ops list them as an approved vendor for installations and it's time consuming and expensive to use others).