Reviews (100)
Never got out of the starting gate with this place. I called them on July 3 to get an estimate for central air , complete install. The girl I spoke to set me up for July 7 between 8am and noon for an estimate. I never heard back from anyone the morning of July7 so I called to see if they were still coming. To my surprise I was told no because of the "heat wave". Yes it's been hot but no heat wave. Come on , it's summer. It gets better. I can understand if you get busy, you can't come over and give me an estimate. I get that. But nobody called me. It gets better. The girl I'm speaking to on July 7 starts asking me AGAIN, what kind of service I'm looking for. Complete install for central air for a house, I said. She tells me now that they don't do ductwork installation for central air. What??? Only repairs and replacement of existing systems. So I waited all week and woke up extra early and made sure to be home on July 7 for nothing. POOR COMMUNICATION. It's not hard.
I called for emergency service and they were at my home within the hour. Tech was knowledgeable and explained everything that failed with my system. Ended up needing a new control board which is pricey, but It had to be done. They did offer financing through a 3rd party, but I didn't want to run my credit. Overall, great service!
These guys do a great job they always show up on time and do great work. They are extremely knowledgeable and reasonable pricing
Competent, friendly, timely, reasonable and professional service. I am so lucky to have found Integrity! I highly recommend them.
Great service and knowledge. Rina in the main office did a great job getting us very quick visit and service, and did continued scheduling for contiguous resolution. The repair person Brandon was knowledgeable, personable, knew his stuff, and did wonderful follow-through and follow up. The Owner of the company Bill and Dawn are kind and responsible members of our local community, treat their employees very well, and it shows in the service their people provide. Highly recommend them
The technician was very knowledgeable on all the in and outs of the central AC unit. I spent a little more than I was planning on but being my AC unit is a bit older than the norm and the tech was there quite awhile that was to be expected. They did replace a part in the AC handler in the attic and the only thing that somewhat bothers me is that I did not ask to see the old part that was replaced. I'm sure it was but that was my only regret. I will give another review once we really test the unit when the hot weather rolls in but I would highly recommend Integrity Heating and Air Conditioning for all your service needs.
The team at Integrity has been great to work with. Last August they installed a new heat pump, a new oil-fired furnace (to be used as a back-up heating system on really cold days), and all the necessary ducts, fans, etc. to make the system run. Our savings in oil costs has been considerable this winter (we still have an oil-fired hot water heater) and the Integrity team has been great about troubleshooting a few details with the new installation. They just recently came to check out the heat pump to prepare for the cooling season. They're always on time and are great about answering questions. Love the 3-year Comfort Care maintenance program they offer. I highly recommend them.
Used them as a second opinion. Brady came out and looked at the system. Went through all the wiring in detail, found the problem and fixed it. It was just a wire that went loose. The other Company that came out wanted me to exchange the entire motor. Definitely happy that I called them!
Very reliable, thorough & extremely helpful!
I have had nothing but great experiences working with Integrity Heating & Air Conditioning. They have been servicing my house & office for years and they recently replaced my 30+ year old heating system. They are professional and responsive and just nice people to work with.
Brady Corcoran came on time, he was very pleasant and thorough. The repair on the heating system was completed in a timely manner.
I've used Integrity for the past 8 years and think they are great. I wouldn't think of using anyone else.
Very helpful, stayed super late on a Sunday to make sure we had heat.
My experience they have the right name Integrity with the good work and honesty is what they proved.
Very polite and courteous from the person who helped over the phone to the tech. My boiler shut off and within an hour Brandon (tech )was there to help! Thank you
The owner helped me with a problem I was having without coming out. He wanted to save me the cost of an on-site visit. He walked me through what I needed to do and it worked! I then scheduled a maintenance visit. The person who came out answered all my questions and was very professional.
Billy and Jim helped with installing the proper equipment to get my HVAC system properly permitted.
Very thorough. Explained every step along the way so I knew exactly what was being done and why. Will definitely be using them again.
A very respectable, knowledgeable group of individuals who have helped our office many times. Highly recommend.
As always integrity was a pleasure to work with. They installed a Ac unit in the entire house and bill and his team was spot on in all aspects of the install and pricing. I would recommend this company to all