Reviews (100)
Awesome experience!!! Rob Rivera was the "snake charmer!" During the recent HEATWAVE...no pun intended...he came out and found a snake in our air conditioner. He replaced a part and everything was fine. I signed up for the maintenance plan... there was NO PRESSURE! Just seemed to make sense! Best feature is EXCELLENT CUSTOMER SERVICE! EXPERIENCED TECHNOLOGISTS AND A WOMAN OWNED COMPANY!!! GO GirlS !!!!
Technician came out within 24 hours of me calling, was professional, and got my AC unit working same day. Excellent, would use again.
Anna, the Technician, was very knowledgeable and explained things thoroughly
Have used Heatwave for a few years now, they're excellent. Everyone that we have dealt with has been extremely helpful and knowledgeable. We've used them to service and repair our old furnace and central air outdoor a/c until and installation of our new furnace. They've always been there for us when we needed them most, like an emergency call in a heatwave today when our a/c stopped and they had us up and running again in a few hours and last fall when our old furnace finally quit. Thanks again for everything, we'll certainly be sticking with Heatwave for years to come.
The technician , Jake, was great. He was very thorough, and was good at explaining how he diagnosed the problem.
Technician was knowledgeable and professional. She was helpful in acknowledging a system issue that we had experienced.
We had Kenny Davis as our tech, he was knowledgeable and was very thorough in finding our leak, he took his time and informed us all the work he did!
Our tech was very pleasant and did a great job. Thank you.
Great company to work with. Would definitely recommend to anyone looking for AC install, customer service is great as well!
Jake came and diagnosed and fixed our issue in a brief period of time! He was courteous, friendly and answered all of our question! Thank you so much!
Called and had a tech out that day! Our AC unit is over 30 years old. The tech could have simply said we need a new one and sold us an expensive replacement. He had the old unit up running in no time. Great service. When we need a new one, only place to call. Heatwave has a loyal customer! Thank you Jake C for a job well done.
Best company I’ve ever worked with for heating and cooling. Would recommend them to everyone.
Received duct cleaning today, technician was very friendly & professional. It is an all day job but she was efficient. Compared to a few other quotes, the service was on the pricier side but this company came highly recommended and were more flexible with scheduling. Would use them again :)
Technician spent a lot of time explaining what are you dead and what I found. Very happy with the service.
We have always used Heatwave. They have always kept us informed of when they were coming and when they were on the way. They have always been professional and very helpful.
Heat wave got me in within a couple of days of calling with my ac repair just before the 90deg days hit. Tech was very clean and professional. Showed me everything he was doing and was happy to explain any details.
Jake was absolutely fantastic - now I won't have anyone else work on our HVAC.
Called for an appointment-spoke with Amanda who was professional and beyond helpful. I later received a call that there was an opening and we could same day appointment which we were thrilled for! Jake C was our technician- he was personable, professional and just a really nice guy who really knows his stuff when it comes to air conditioners I would never hesitate to refer anyone to Heatwave just based on the caliber of their employees Colleen O’Connor
professional, left them alone, and in my home to finish installation, and everything went great. they left my home in a clean and orderly manner.i highly recommend.
Great communication!!! Phone calls returned, questions answered, knew what to expect!!! Timely and courteous! We will be using them again for sure!