Reviews (92)
Did not take the time to properly do the job. Would not come back and fix it without getting paid again.
We had Las Cruces P&G out for an estimate on a soft water conditioner and Eugene was the tech. Showed up right on time, very courteous, knowledgeable and thorough. Our situation was somewhat complex and we had a misunderstanding as Eugene said he would have to bill us for the estimate. I was never advised, nor have I ever come across it before in many years, that there would be a charge for an estimate. Nothing on the website, nothing in the appointment confirmations. Eugene called back to the office and got it worked out for us and there was no charge. We have not ordered any work yet but this was a good sign of "service", in my opinion. Granted, there was a lack of communication up front. But you usually find out if a company provides true service when there is a problem of some kind and in this case, Las Cruces P&G stepped up to the plate. Thanks, guys!
Though it seemed our problem fixed itself, Joe Dominguez was very thorough in making sure we had no further issues. He went above and beyond his duty and was very friendly. Will definitely call LC plumbing again in the future
had them come for estimate for gas repair and after 6 business days still have not received anything
Excellent customer service. The staff was exceptionally friendly and professional. Our ac was struck by lightning surges and of course damaged the system. Matt worked with me and the insurance company to get it back in service. So the entire system had to be replaced. Matt provided a reasonable estimate for a new train hvac system that the insurance company approved. Believe it or not, friday I provided 1/2 down and today we have ac, which they recieved the unit yesterday!! UNBELIEVABLY FAST IN MY EXPERIENCE!! I highly RECOMMEND this company for your plumbing and hvac needs! Satisfied new customer!
Prompt response to request for an estimate.
Very professional, received an invoice explaining what was done and how it was priced. Joe D. was great, I’d definitely give this company a call again for future plumbing needs.
Came even earlier than quoted, friendly and professional, cleaned up after himself. It is a plumber, so they did take a pound of flesh and my first born, but no worse than anybody else.
They did good work, nice worker, but we were given one estimate for water heater installation and when it was all said and done we were charged $200 more then estimate because the job took longer then they expected. No heads up till we got the bill. Already spoke with them, they apologized, and left it at that. Kind of made us wonder what good was their estimate, or word in the first place?? 2nd time that has happened with them. Just our experience.
Very professional and helpful service.
Great service! Matthew very professional!
Attempted to use there services, the secretary is rude and unprofessional scheduled a date with them, the on after the rearranged the scheduled appt. Without notifying me on the changes they made and not provide services.
They are honest with fair pricing and are very good at their job.
Excellent plumbing business. Person answering the phone knew what they were doing, scheduled the visit. Plumber showed up right on time, quickly and expertly figured out why water was leaking from my garage down the the street and fixed the ruptured pipe.
I would never recommend this company for refrigerated air. One problem after another. Spent $10,000 and it’s hot as hell in my house and no one can come and check it out until Tuesday. That’s four days from now. My window units worked much better. I would give them zero stars.
Prompt and professional, a job well done!
Absolutely amazing service. The office staff were courteous and were able to get me on the calendar same day. They send you a text when the plumber is on the way with a picture of the person so you know who is arriving at your home. They were able to repair the leak without destroying my bathroom floor, and while I have quite a bit of sheet rock work, that beats foundation and tile work! I would recommend this group to anyone.
It was excellent they were very professional and nice . They installed a natural gas heater . And the price was very reasonable .
Good place
LC Plumbing and Gas did the plumbing work when our two bathrooms were gutted and remodeled. We use them when we need other work. They were here Friday because we had water on the floor under our washing machine. I thought it was a problem with the washer, but the appliance guys realized it was a plumbing problem. The gentlemen arrived as scheduled, were completely professional and very personable. They cleared the drain and installed a vent pipe. They were respectful of both me and my home. They cleaned up after themselves and answered all my questions. I highly recommend this company (as did our contractor for our remodel) and will use them again in the future.