Reviews (100)
Our AC went out at 9pm when it was over 100 degrees outside. We called Aire Serv and immediately got a response from Ruben. He was at our house by 6:30am and was very thorough and fixed our AC. I would highly recommend AIre Serv.
I'm a first time customer. The technician and his partner somehow accidentally broke the attic cover (sheet rock) while working in the attic. They are both denying they broke it. The bottom line is they should have said something when it happened. It wasn't broken before they arrived and was after they left. It's inexpensive to replace, but that's not the point. It's the trust and integrity of it. I spoke with the front desk who offered to repair/replace it on the next visit. However, that would be a year from now. I asked if it could be done any sooner. She said no and argued that it was a courtesy to fix it. She said that because both technicians denied breaking the sheet rock, she believes it was already like that and if it was just one technician it would be different. This is very frustrating.
The AC problem was fixed quickly and effectively
Quick service. Attentive. Explained actions, findings, and alternatives. Seemed reasonable.
Esteban was great! After installing our new blower motor, he noticed the unit was louder than it should be. He troubleshooted and fixed the problem! Our AC is working like a charm now!
Thank you Michael Alba and George of Aireserve for your professional service and assessment of what our HVAC system needs. The house is very comfortable, and we look forward to the next step required to finalize the complete fix! Thanks again!
As usual, the service was great. JR was prompt and very efficient.
Excellent service. Excellent response time. Highly recommend Air Serv.
Jeff was very kind and professional.
Jeff is the best. Knowledgeable and courteous.
Have used Aire-Serv for 17 years. Have always found them responsive, professional, personable, and knowledgeable.
This is the most through service of heat/air conditioner ever and we have had it serviced with air serve yearly. He was professional, helpful and knowledgeable - best service from air serve to date!
Don't bother, they probably can't help. Our 8 year old HVAC roof unit failed during heating season, they came out to diagnose the problem and ordered parts, many months later still not working. Called the office and Nancy gets snarky with me for asking what's the plan. We decided to replace the unit and of course selected another contractor that hopefully will have better customer service.
Great technicians! Nathan and Jorge did a great job and were very thorough!
They were very professional and fair. Got right down to the problem and explained what the issues were. Excellent communication as well with customer service.
They were on time and very professional. And the price wasn't bad.
Tech answered my questions, was very professional. Knowledgeable about my system and other Lennox equipment. I compared our new system to what was installed at construction, and tech gave me comparison. Explained hiw best to clean condenser.
Very professional and courteous staff. Service technician was on time and was able to answer our questions and provided additional information. We highly recommend this company.
Edgar was efficient and courteous. Explained what he did and what I can do to help prolong the life of my system.
The tech ( Nathan) was knowledgeable, respectful and efficient. I will recommend your service to others.