Reviews (100)
My technician Sarab was, efficient and pleasant. I have been a customer of Princeton Air for many years and have always been pleased with their services. Thank you…Virginia F
We have the gold plan which includes two maintenace visits per year. The technician Brett looked at the whole system, checked and/or cleaned the filters, and was happy to answer all my questions.
I had a great experience with the technician Brett Cocci’s from Princeton Air. My furnaces have 2 condensate pumps, one of which is always making lots of noise. Brett worked with me on 6/27/23 to get a reduced parts and labor price and relocated and replaced the pump. I highly recommend him — ask for Brett when you call Princeton Air. -Mike Bushnell
Our A/C failed. It seemed to be the condensing unit outside. Princetonair responded pretty quick. Came out, immediately diagnosed the problem, and fixed it. It was a capacitor. It couldn't have gone much better. Very pleased.
He did a home inspection of a geothermal hvac system. Explained everything very well.
Brendan was terrific! He checked out our air conditioning system and was thorough.
My air conditioner is on the roof of the condo building where I live. Princeton Air has to get a crane to place the unit. They were exceptionally professional, prompt and their pricing was excellent. Would highly recommend.
Service tech called in advance and arrived on time. He was courteous and explained the service fully and answered my questions. He advised me on things to look out for.
La Mier from Princeton Air was very professional and friendly. He was quick to identify the underlying issue and fixed it in no time. He patiently explained AC maintenance tasks to extend its life. Thank you Princeton Air !
He was very professional and explained what he doing. Great job!
So professional, knowledgeable and courteous. I couldn’t be more pleased with the work performed. To make it even more impressive, a good part of the repair was performed outside in the rain. Great job, great personnel, one very happy camper!
The technician diagnosed the problem and made recommendations as to proceed with the repair. Explained in detail what needed to be done in order to get my heat pump working again. Very Professional.
We called after our air condition stopped working. They were able to send a service tech to us the same day. Our service tech was great! Arrived when stated, diagnosed the problem and got us back up and running. Thank You! I would recommend to neighbors and friends.
My technician was very knowledgeable and professional. He explain everything. The service was great and courteous. I'm very pleased.
Vince was helpful, courteous and efficient. Without prodding he provided valuable information the helped make my cooling system more efficient. Clearly he is someone I would want to work on my system again
Princeton Air tried to rip-off my elderly mother. Their estimate for a geothermal unit was more than double an estimate from Gallelli. Creeps - stay away and for sure, get at least 2 estimates
Our condo units AC wasn’t working and the cooling unit was on the roof and pseg wasn’t willing to go up! Princeton airs technician Francis was very helpful in diagnosing the issue. They gave an appointment within 3 hours and came on time with advance notice. Francis walked us through the issue in detail and gave us multiple options both short term and long with clear explanations. He was both thorough and patient and was able to fix the issue in a satisfactory manner. Thank you for the service.
It’s always a pleasure when we see our tech Justin for twice yearly to check on our hvac. He is through, processions and personable. All our interactions with Princeton Air are excellent.
Unfortunately, I can no longer recommend Princeton Air. The technicians are great, but communicating with the Office staff has become horrible. The last straw for me is their refusal to honor their own service agreement. I purchased a club membership that included a replacement filter. The technician who serviced my unit did not have a replacement filter and told me to contact the office. I reached out to them twice about this and they have ignored me. This is something I paid for, asked them twice about, and still haven't gotten. Princeton Air can no longer be trusted.
Francie was very friendly and very knowledgeable. And very pleasant. Hope he comes back to do my fall maintenance