Reviews (100)
Wonderful employee. A delight to have in my home. Friendly and bright. Knowledgeable and respectful.
These guys are the most dishonest and have no morals at all. Stay away from them. We called them to repair our condition one wk ago. I paid them $560.00 for their service . After 4 days we have the same problem and the air condition does not work. I called them back to return to fix the air condition, the guy is asking me again to pay $220.00 for service call. What a nerve. I will call New Jersey consumer affair dep to make a formal complain against these crooks. They left exposed wires, wet floor w a mess. These guys are the most dishonest and have no morals at all. Stay away from them. They changed a newly installed thermostat and fuses that in perfect conditions totally unrelated to the problem.
Matthew Natale was great and very helpful. Job was done quick and he knew exactly what was wrong. Very experienced and friendly person. Really reasonable and prices were also very fair. Had great insight and really knowledgeable about his job and this industry in general. Will call again for service in the future. Company has great, fair prices! Thank you!
Matthew was on-time and very professional and knowledgeable. Serviced unit and everything working properly.
Steven continues to represent himself and the company with integrity and professionalism. He is affable yet respectful, clear and informative. I request him as my technician whenever possible.
Jorel diagnosed the problem quickly, explained it and finalized the repairs professionally. He cleaned up when he was done and explained everything.
Jorel was an absolute professional and took the time to explain everything. Big thanks for him coming out on a Sunday!
Highly recommend this HVAC maintenance company. Professional, No Hassle Repairs.
My wife and I had a great experience with On Time Heating & Air throughout the whole process of replacing our Air Conditioning system. Jorel the service tech was great when he initially came out, and was very patient/thorough with his work. He set us up with Salesperson Paul, who did an amazing job walking us through the process and making us feel comfortable with our decision. Finally, Michael, Scott and the install team crushed it today. They were prompt, efficient, and knowledgeable. Great experience all around, and I highly recommend!
Jorel was great, worked with us on the repair and warranty. Smart guy and worked out the issues for us.
Service was timely, quick and friendly. Jorel was knowledgable and easy to work with. Highly recommend!
Sales representative, Paul C. provided easy to follow instruction and expert advice for my up coming project. Very pleased to work with him and the On Time group.
air conditioner service check - received a free promo. Steven was professional and also personable. I will sign up for the annual service contract. If the a/c goes out when it''s 100º, that's when you need a guy to show up!
Jorel was professional, courteous, thorough and extremely informative
Jorel explained what he was doing in language I could understand, and explained diligence of preventative maintenance. He is a good communicator, friendly and professional.
Michael Pino was so great to work with! This was the second time we used On Time Heat & Air and worked with Michael. He is super knowledgeable! He installed a completely new HVAC system into our home that originally had no central air or heat this month. He would thoroughly answer all our questions and worked very hard to get the job done as quick as possible.
Simple check and fix of a UV light air purification unit
Mel was professional and great.
Yorel went right to breaker.. fixed in 2 min
They are true to their name - we have a service contract with them and they are professional and reliable. Steve our technician was great!