Reviews (55)
I couldn't be happier with TK Mechanical Services LLC! From start to finish, the experience was top-notch. Brenda, who I spoke to on the phone, was incredibly courteous, knowledgeable, and patient with my questions. She made scheduling an appointment a breeze, and I felt confident that I was in good hands. Once the technician, Carlos, arrived, I was even more impressed. He was friendly, professional, and incredibly knowledgeable about my air conditioning unit. He quickly diagnosed the problem and explained everything to me in a way that was easy to understand. He worked efficiently and effectively, and before I knew it, my unit was running smoothly again! Overall, I would highly recommend TK Mechanical Services LLC to anyone in need of HVAC help. Their customer service is superb, and their technical knowledge and professionalism are second to none. Thank you, Brenda and Carlos, for providing such an exceptional experience!
Good communication and follow-up. Carlton, Dwayne, and Brenda are awesome. Super conscientious!
I've had them service several jobs in my home before & I've had mixed experiences. Sometimes great & Sometimes not the greatest depends on the mechanics being sent. The last job was done well. Efficient & effective.
They got the job done effectively
Professional service and excellent customer interaction from servicemen to back office - highly recommend
Terrific job. All three men were on time and respected our home. Their pricing was fair and their communications with me from their home office were professional and friendly.
Excellent service and friendly customer support with prompt updates and followups Thanks to Kathy and Team and also technician Willians
Cathy at TK mechanical was my savior. She expedited my water heater replacement not once but twice. She and Brenda worked tirelessly to get me my replacement water heater from the warranty company. They were professional polite and courteous even when I was less than calm. They deserve 10 stars. Thank you ladies for caring about your customers to go the extra mile.
Excellent, quick service. The tech Keith did a great job.
I would like to highly recommend TK. The technician Dwayne is thorough and professional. Highly recommend him.
Good service by TK Mechanical Service and Dwayne! I would definitely recommend them to anyone! Thanks again!
The technician, Carlos, was extremely thorough and took his time going though the maintenance check. He caught things that oher techs never noticed and repaired a leak I didn't even know existed. I highly recommend TK Mechanical Services.
"Keith and Dwayne were fantastic. They expeditiously replaced my water heater with skill and care. Thank you."
The technician was fabulous and very professional. He made sure the job is done to perfection. I wouldn't hesitate to recommend this company to anyone looking for a plumber."
Technician was on time, he was very pleasant & did his job professionally. One of the main thing I liked about Willian is that he cleaned up when he was done. He actually went down on the floor with a wrag and cleaned every dust & dirt. Amazing. Definitely would recommend this team. Thank you TK Mechanical Services."
TK Mechanical Services is very professional and addressed the issue with proper follow up. Their technicians arrive on time and provide an excellent service. You can even track the technicians arrival time on web and plan accordingly.
The technician was timely and responsive. He explained the issue and what needed to be done to address it clearly. The parts had to be ordered and the follow-up appointment was scheduled expeditiously as promised.
Carlos was very thorough in getting my heat back on Very courteous young man
I was a former member of Cinch Home Warranty Services. After Cinch being incredibly unresponsive for our furnace not producing heat throughout November and December, TK Mechanical services went above and beyond to make sure my family was kept warm during the cold days and nights. All the technicians we encountered who tried to fix the unit were respectful, professional, and great at their trade. Carlton specifically took an interest in fixing our unit. After he exhausted all options, a replacement furnace was ordered. Brenda in the office was an angel. She assured me that TK was doing everything in their power to fix the issue. She went above and beyond her job by calming down a 6 month pregnant woman with a small toddler in a cold house that this issue would be resolved. Brenda deserves tremendous accolades as well as raise with her persistence, patience and warmth during a stressful situation. Due to Brenda, if we ever need a service that TK Mechanical offers, we will be sure to use them as well as highly recommend this company to anyone needing any service TK can provide. If there was an option to give more than 5/5 stars, I would select it!
I highly recommend TK mechanical to service my furnace.