Reviews (100)
Preformed same day service, professional and knowledgeable. Needed part they didn't have on truck and Tom brought it out right away. Got me up and running on a Friday afternoon late in the day. Thanks to Jarrid, Matt and Tom. Got all the options up front. Would call them again.
Anthony was on-time, personable, and a true professional. He took the time to show & explain just what he was checking, and figured out the problem right away. Everyone I was in contact with was extremely friendly & efficient, but Anthony’s service is the main reason I won’t hesitate to use them again! Thanks!
Anthony was great, pleasant and professional. Serviced my AC unit, showed me how to change the batteries in the thermostat when needed and reversed my ceiling fans for optimal cooling.
Quality service and people. James and Matt who installed our air handler were terrific.
Josh and Tyler were amazing! They came on time, and did such a great job installing our new unit. They talked us through the process, and felt very comfortable with their work. Will definitely use this company again in the future!
I’ve had great experiences using Vaughn Comfort Services. They installed my heating/cooling a few years ago, and I continue to use them for maintenance needs. I recently needed a plumber to replace a couple shut-off valves in my bathrooms, and they were able to change them for me. I was very impressed and pleased with how quickly they were able to come out and address the issue. My technician /plumber, Andrew G, was GREAT! He was confident, knowledgeable, professional, pleasant. He also completed an assessment, and explained what needed to be done before doing it. Thank you Vaughn for your quick response to my online inquiry, and for making me feel like I was your only customer. Cleo B
We called Vaughan on a hot Sunday because our AC stopped working. Andy told us he'd be at our house in 45-60 minutes and was here in 30! He was nice and professional. Found the problem and fixed it quickly and we were cooling off before we knew it! Pricing was also reasonable especially on a Sunday call!
Andy was great. Will definitely use Vaughn Comfort again.
Dalton came to our home for annual service on our air conditioner unit. He is a very nice, kind young man and Dalton is very knowledgeable. Excellent service!!!
Brett managed the emergency replacement of the hot water heater with efficiency. He arrived at the designated time, evaluated the problem and explained the solution. Thank you Brett for your professionalism.
Andy was very knowledgeable and informative. He explained the issue and recommended solutions.
James and Matt were so nice to deal with for my ductwork issue. On time, professional, engaging, courteous!
Anthony was on time and he was very thorough while completing a yearly check for our air conditioner. I would recommend them anyone wanting good reliable service!
Anthony came out. He was wonderful. Professional and efficient. I will use Vaughn again. Thanks!
We had our main sewer line replaced by Vaughn. From start to finish the salesman and the Technicians were great. We are so happy with the job that was done. Highly recommend.
Our first introduction to Vaughan was their sales rep, Tony, who could not have been more informative or responsive in answering all of our questions, and otherwise explaining every aspect of what was a fairly large and somewhat complex job installing a hyper heat pump system in our 120 year-old home. Next, we met the crew led by Mike and they were professional in every way, respectful of us and our property, working quietly, quickly and efficiently to get a large job done in a matter of days. Finally, we worked with Lynn in the office to handle the final invoice balance and PSE&G loan paperwork, and she also could not have been more helpful or friendly. From start to finish, each and every Vaughan employee was a pleasure to work with. Whatever job you may need them for, I honestly think you can't go wrong using Vaughan Comfort Services.
Dalton was timely- worked efficiently- Very pleasant- Definitely will recommend this company to others
They are always prompt, efficient, clean and knowledgeable….so glad we were recommended to use vaughan
Thanks James and Matt for the great service!! They explained everything very clearly and I am very appreciative.
Dave & Joe were awesome! Thanks for fixing our air conditioner!!