Reviews (100)
I’ve had then come for the furnace and for the A/C before. Their service is excellent. They resolve issues quickly.
Very professional. Took time to go over what was wrong. Explained what was wrong and how they were going to fix. Didn’t rush the job. Would highly recommend.
One of the best in business. I had my AC broken and had 5 different people look at it and all they did was fill up the refrigerant, or checked for leak and some suggested to replace the whole system for 10K. Luckily I had these folks help me, Vinny came over and immediately figured out what the issue was and fixed it in less than an hour. . Overall, I’d say they are very responsive, straight forward, honest, reasonable, and knowledgeable people to work with.
Lisa is an angel. The installers were fabulous. Kind, courteous , professional, neat and clean. Service on all levels was stellar I can say enough good things !
We had a wonderful experience with Liberty Heating & Cooling. They were easy to work with, professional, organized, and trustworthy. They know their craft well and the process went very smoothly. Speak with Lisa!! Thanks again!
Had a good experience with these guys, called in the morning around 10 am and was able to have someone over by 12pm. Jack came by and was very knowledgeable, immediately he was able to figure it was a thermostat issue and was able to save my gas furnace. We have a older home that was built in the 1940s and during the course of renovation we had opted to replace the old thermostat with a Google Home Nest, this was the issue as the newer Google Home Nests require a separate C-wire otherwise it will draw power from the furnace itself and cause electrical mayhem. He told us he takes out about 10 Google Nests a year. If you have an older home stick to the older thermostats.
Jack was our technician, he was great to work with: helpful, professional and very knowledgeable! Lisa was part of the office staff, she was very responsive, empathetic and worked very hard on the customers behalf! Highly, highly recommended: overall great experience… exceeded my expectations!
Amazing company, Lisa is one of the best, I can’t imagine going anywhere else for my heating and cooling needs 🙏
My technician James was AWESOME! He was on time for my appointment. He changed my thermostats and even showed me how to program them, although he programmed them for me. We even had a nice chat while he was completing the job. Would definitely recommend Liberty to anyone. Honest company with excellent employees.❤️
From the initial call with Lisa to the team arriving here, they are great in communicating, educating and informing me with the steps they are taking and what they are going to do. Lisa was the initial point of contact and she was responsive and pleasant to work with. Both crew team members that came in are professional and knowledgeable. They installed a new furnace and I will use them moving forward for annual maintenance for my heating and cooling.
These guys are awesome. I had called for the heating problem and I was really amazed how professional everyone were. My problem was little complicated and it took them couple of visits but they kept me informed on the possible issue, part order and next appointment. Like so many other reviews, I would give them 10 star if I can.
The service was amazing, it was a cold day in February. Tim went to supply store to but the control board needed to get the furnace working again without leaving us with no heat for more than a few hours. Tim is polite, knowledgeable and courteous. Thank you!
My Technician was Felix Infante. He was great. Once I told him what the problem was with the thermostat, he began to troubleshoot and assess what the problem was. He went to work immediately and had the solution really quick. Once he was done he explained all of his work to me and showed me evidence of what was wrong with my heating unit. I would use and recommend them again! Thanks!
One of our steam radiators started leaking from the input valve and also from the steam trap. Another radiator was incredibly late coming on, so we called it into American Home Shield. Liberty was the subcon for this job. Jack came out to inspect and advised replacement of the input valve and steam trap both at the leaking, and at the late radiators; and also replacement of 2 return vents that were non-functional. He came out about a week later to do the replacement and completed the repairs without cutting into the molding or wall. This was extremely challenging as most of the original parts were multiple decades old and he had to remove them without breaking the parts that they were threaded into, within very small narrow cavities in the wall (3" high x 6" deep x 30" wide". He tested out the repairs and everything worked well. The one radiator no longer leaks and the other one isn't late any more. If you have radiators, ask for Jack!
I would give them 10 stars if I could. Liberty is the only HVAC co. I would ever use and love Lisa, there is nobody better! The entire team at Liberty is knowledgeable, professional, and responsive. They installed my A/C system last summer and they did a great job, I have had no issues. Most importantly, my power went out a couple days ago due to the storm and Lisa & co. came right away to get my heat back up and running. Do not call anyone else, Liberty is the team to use!
If you are looking for an honest professional HVAC company, I highly recommend Liberty Heating and cooling. My furnace stopped working during the coldest temperatures and they quickly arrived despite the holiday season. Frank Lugo and Julie were a pleasure to do business with!
Lisa and Felix are fabulous, responsive and customer centric, Lisa arranged the repair last min on a Sunday, kept me in loop through the repair. after review, Felix went all the way to NY to get part and fixed the heating system by late Monday night. They are awesome
Our experience with Liberty has been amazing. High quality, responsive and professional. Lisa and the entire team work seamlessly to provide a hassle free experience and are there for you when you need them! 100% recommend!! 6 out of 5 stars. Don’t go anywhere else period.
Clean work, trustworthy and prompt. After over 35 years our boiler stopped functioning. Liberty was hired through American Homeshield but as a neighborhood service all options were explored and explained. Within a few days we had heat back and a new unit. On their own, the pipes were reconfigured to a much simpler, cleaner setup. I’ll use them for all HVAC issues and routine maintenance from now on.
My 12 year old heating unit stopped working and I came across Liberty while doing research for a solid company to use. Lisa is friendly, fast to respond and straightforward. About 2 hours later, Vinny C. came onsite. He is a really nice guy and I could tell that his main focus is to diagnose and solve the issue. Within a few minutes he figured out the problem and was able to get the heater working again. I will be using Liberty moving forward for annual preventative maintenance. Thanks, Lisa and Vinny C!