Reviews (100)
I recently hired C&C Air to replace my 20 year old furnace and central air unit as well as the ductwork that was original to my house built in the late 1950s. From my meeting with Jason who provided a plethora of options for what was always bound to be an expensive undertaking, to my follow up meeting with Rick whose expertise in drafting a schematic for the ducting turned a potential preparation nightmare into a cinch (a total of 3 neat and tidy 2'x2' holes in my drywall when I was prepared to remove the entire ceiling), to the skilled, polite, and punctual gentlemen who executed the installation, my experience with C&C was nothing shy of stellar. They were more than happy to work with me on pricing, completed the entire project less than a week after the contracts were signed, and even assisted me with the financing offered through New Jersey Natural Gas for high efficiency units. When the installers left upon completion my home was cleaner than they had found it. I am thrilled to report that after C&C resolved my issue with an inadequate air intake my home, which I've never managed to keep livable in the heat of summer without the extra assistance of window units to compensate for the shortcomings of my central air system (at a staggering electrical expense), my home has made it through three 90+ degree humid days without ever getting above 70. I rarely post online reviews and being the owner of a contracting company that routinely subcontracts plumbing, electrical, and HVAC work, I am keenly aware of how difficult it is to find reliable tradesmen in these fields whose dedication to impeccable craftsmanship and customer service matches my own. Ladies and gentlemen, if you are in the market for repair or replacement of any of your HVAC components, do yourself a favor and look no further than C&C. This company does not disappoint.
After charging me over $500 for a new capacitor(which was on the cusp) and leaving without testing the total unit after turning on the unit blew out warm air. There is no refrigerant even though the tech said those levels were fine. Makes you want to scream.
Service person was on time and very professional and friendly. Because they service my unit twice a year, I have continuous good response from my system.
Big thank you to Matt for explaining and giving me and my brother the amazing Advice and explaining what he was doing on the job hand down can not express the gratitude and appreciation for the service job was done professionally and fast if you are looking to get the job done they are definitely the team of people you can trust
I called C&C because I had an old leaky main water valve. I put it off for a while but it eventually today was the day it sprung a serious leak. I was lucky enough to find C&C and give them a call and they were able to come over that same day and change out the valve in less than hour. I was blown away by how quickly they resolve my issue. I highly recommend to anyone if you have a plumbing issue reach out to C&C they will take care of you.
Costco subcontracted my AC and Furnace installation to C&C. Sales person and installation crew were fine to deal with but it was all downhill from there. I had to call C&C multiple times to fix the issues found by township inspector; they ignored my calls and finally came only after multiple follow-ups. New install includes a 3-year maintenance; they are supposed to call the customers to schedule two maintenance visits a year - one for the AC in Spring and one for Furnace in Fall. They never called; when I called the office lady early June 2023, she gave vague answers and said (1) there was no AC appointment available for the next 2-months (2) they are so backed up they don't get time to call and schedule maintenance visits. So her solution was to just do just one maintenance call in Aug or Sept for both AC and Furnace. I have been disappointed - will call Costco next to complain so they can select the right vendors. In short, C&C is great at soliciting new business but have poor customer service afterwards.
Just used C&C today for the first time to deal with some issues with my HVAC system that were not being addressed by my previous HVAC company. The technician assigned, Mike Stevenson, was excellent; professional, knowledgeable and did a great job. Highly recommend.
Matt Mago was the service tech for the annual servicing of our A/C system. He is knowledgeable, very professional, and performed a thorough inspection and cleaning of the compressor. He explained all of the servicing steps with a pleasant manner. Great personality. We will definitely request Matt for any future services.
Matt, the electrician, just left my home after diagnosing and fixing to issues. He was professional, efficient, and friendly. I highly recommend his service.
Rob was great. Professional, knowledgeable and friendly as well as Michele who I spoke with over the phone. It’s nice to see people who have a work ethic in this day and age where most people just don’t care. Today 5/11/23....Matt from C&C came to do the summer maintenance on my AC unit. He is another professional, knowledgeable and friendly employee of C&C who answered all my questions with clear and concise explanations. Two thumbs up for Matt!!! 5-23-23 - Matt from C&C installed a new Circuit Breaker Box and Surge Protector. He is a meticulous electrician who is conscientious and did a thorough job. Again, two thumbs up for Matt!!!
HIGHLY RECOMMENDED! My wife and I recently used C&C to install new heating and air conditioning units in our home. Our experience with this company was absolutely excellent from start to finish. Lance and his crew arrived on time, were courteous and professional, took precautions to safeguard our home from damage during the process, completed the job timely and without incident or additional expense, and took the time after they were done to walk us through everything they did and show us how the new system works. We couldn't be happier with this company and HIGHLY RECOMMEND THEM.
What a fabulous experience from start to finish. From meeting with Nathan for the estimate where he thoroughly explained all of my options. Equipment, financing etc. all set out in a way that was easy for anyone to understand and allow them to make an informed decision. The office staff who called to confirm paperwork, appointments and such, were pleasant and professional. Lance and his two sons came to install and worked fast and efficiently, respecting my home and keeping me informed as they worked step by step. Overall, one of the best experiences I’ve ever had with a company doing work in my home. Kudos to the owner for employing such an amazing staff. I highly, highly recommend this company!
Called on them for emergency service for Weil Mclain combi boiler after another service had failed me multiple times. Waited 24hours for a call back. Had no heat or hot water. Called multiple times throughout the day. They kept telling me that they would send someone. They never called me back. Never sent anyone to repair. They were a no show from the beginning. Can't count on a service that claims to be 24hr emergency service but never shows up. Update reply. My phone log shows that I was never call back that weekend or since. Plus I kept my phone with u h me the entire weekend as it was an emergency. My phone is not and was not full. I ended up calling someone else. Your first impression is unreliable.
C&C did an amazing job getting my water line restored after the main line broke. They were quick and efficient, even though they were dealing with a high water table and 5 days worth of rain. They stayed until the job was done and I had water back! They also made my sons dreams come true with the giant mud puddle in the yard! Dylan, Wayne, Phil and Jake did an awesome job digging in knee deep water/mud and Matt was able to get the electric run smoothly! Thank you all for getting my house back on line!
Lance and his two sons installed my new HVAC air conditioning and heating units this week. They were so respectful, professional, courteous and kind. Consulted me for every unexpected decision they had to make, wore shoe covers in my home, cleaned up, explained my smart thermostat. I can’t speak highly enough of them. Highly recommend C&C Belford !!!
Chris D. and Matt were great! Very professional and knowledgeable! Highly recommend!
Dave was very knowledgeable and spent several hours thoroughly checking my heating and air conditioning systems..I am extremely happy with this very professional company… I would definitely recommend them to family and friends… 5 stars
Have been using this company for over 35 years and they have maintained, installed and repaired all HVAC systems in my house 3 zones 2 HW systems … Highly recommend them
Cleared blockage in bathtub. Phil was professional and very courteous. Very happy with the service he performed!
Very thorough. Explained everything he was doing as he was doing it. Very sociable as well. John was very knowledgeable and professional and got here earlier than I thought.