Reviews (100)
Jonathan did a great job! He was very professional and friendly. He did a thorough job of power washing our mini-split and left the area clean.
The entire team were excellent. Always on time, really neat and very pleasant to talk to. Offered lots of details on the system. Looking forward to a cool home! 😊
The Trombly team kept me informed on the status of the tech that was scheduled to perform the yearly maintenance on our system. He was running late duec to the previous job. He checked our system and found it in good running order. They have a great team.
The tech was very professional. He clearly explained everything he did. He was very friendly. I would highly recommend him again
Kyle and Justin were pleasant, professional and knowledgeable - they answered all my questions. Thanks.
Jonathan came out and serviced my central air. He was knowledgeable and answered all my questions. He also provided additional information to help me in the future.
Phil and his team put in some serious hours to get my new tankless system up and running. Very happy with the install and the equipment!
Brian was very professional and knowledgeable. Helped me resolve my issue with my water heater. Great service
We had 2 great teams from Trombley come to our house, Dave and Dylan fixed our tub and Jake and Chad removed yet another clog. These guys are always great to work with, flexibke and informative.
Bill T did a new/replacement central air install. I worked with Brian in sales who was terrific - answered all questions, was thorough, and most importantly was responsive, even when I made contact with him a few times after the installation for a minor problem, which wasn’t really in his wheelhouse. Chris, along with an apprentice, were the installers. Can’t say enough good things about Chris. Pleasant, professional and to quote an old sailor saying, you could tell he “had all his s?!$ in one sock.” For the unfamiliar - he knew his “stuff.” The install went well - neatly done. I did have a minor issue that I discovered later in which I had some leakage around some of the new duct-work. They sent out Tyler. I was shocked that Bill T had not one, but at least two technicians who were pleasant, polite, spent time answering my questions, did a nice job, were not in a rush, and knew their stuff. I have been with a well-known and popular Bedford HVAC company but will now switch. Well-done Bill T and Thank You!
Phillip was very precise, professional and respectful. He definitely knows what he is doing. I hope we have him again next year for our annual maintenance.
Your service man Jonathan is a credit to your business. We found him to be professional, knowledgable and accomondating. He readily answered all our questions and explained in terms that were easily understood.
I called Bill Trombly to quote an electrical outlet install in my main bathroom. One of their electricians, Lee visited, quoted, and installed in the space of a couple of hours. Great work, super nice guy, fast and honest. Highly recommended for minor jobs and major jobs.
Jonathan was very efficient and knowledgeable as it was our first cleaning for our new HVAC system. He helped answer any questions we had and pick out the correct filter replacement for our unit. He was also very friendly with our nosey Basset Hounds!
The Tech's are always professional and well trained. The cost for maintenance was very reasonable and the job is always done quickly.
He took about 8 hours and worked pretty much straight through . He had a few problems with one of my light switches but finally fixed it. He did a good job
Stellar from start to finish. Brian with the consult answered all my questions, and addressed all my concerns, even a couple that I wasn't aware of. Brendan and Cole did a perfect install, and fully explained the new system and its operation. Electrical (sorry don't remember his name) also beautiful, and professional work. And to top it all off, Bills prices were better than 90% of the others I checked with. Would recommend to anyone, and everyone.
Early on a Tues morning, found I had a sewer backup, fun! Called Rotorooter and Bill Trombly. Trombly already had a crew in the area, so they made it within an hour! It was a two man crew, Dave and Dylan. They quickly got the pipe to flow with one of the rotating snake heads, and then did it again 3 times with different cutter to make sure it was cleared! It was 80' down the line towards the street, and they were at it for the good part of 3 hours, that and doing a TV inspection. Great crew and thorough. Also a little less expensive than RR who I had for a different drain line, same issue about 5 years back. They will be my first call if this happens again. I'm using a root inhibitor now, so hope I don't need to call them! Thanks Dave and Dylan!
Zack S came out to look at a burnt plug situation from a freezer in our basement - he was early, professional and explained exactly what had occurred. We worked together on the best solution and he was able to reassure me from a safety perspective as electrical issues are scary! I had worked with Zack in the past on an electrical project and it is obvious that he is knowledgeable and has a good style of explaining things.
I highly recommend Lee, for your electrical needs. He was able to repair even the most challenging of issues. I am a grateful customer.