Reviews (76)
Thank you Dillin.for being prompt and courteous
Very efficient and professional
All employees were very knowledgeable and friendly! Everything was quick and easy. Best price we could find.
Dilan provided a quick analysis and repair of my a/c. Highly recommend TruComfort.
Dylan saved us! Our AC decided to go out right as the temperatures got high and we spent days trying to get a tech from another company over to even look at it. After rescheduling 3 times and not responding we decided to reach out to Tru Comfort and Heating and Air Conditioning. The scheduling was quick and easy, we were able to get on the schedule next day for late afternoon but Dylan was able to come first thing in the morning! He fixed the ac in minutes, I couldn’t be happier.
We used Tru Comfort to replace our central HVAC system with a heat pump. Their proposal included top of the line equipment at a very competitive price. They were able to answer all of my questions regarding the equipment, installation, warranties, etc. The installation crew was efficient and professional. The system is now up and running, and performing per my expectations. My experience with Tru Comfort has been extremely positive and I would recommend them to anyone seeking HVAC work.
Furnace preventative maintenance - As a Realtor, I ordered a tune-up and cleaning of the Furnace on a property that I have listed. The technician Blake was on time, extremely professional and pleasant. He explained everything as he was testing, cleaning and going through the unit. I called Tru Comfort on a whim, last minute and was very pleased that they not only had time, but were so efficient! Thank you Blake!
The employees were friendly and courteous. They finished the job in a timely manner and left no mess behind them.
I have used this company to replace my 29 year old heating system over a year ago and now my 30 year old air conditioning unit. I have had excellent service with them. They are prompt, professional do what they’ve say when they saw. No hassle and worrying about anything. Great prices as well.
Dylan was incredibly kind, caring, and helpful when I called in an emergency after another local company installed our AC and said they couldn't come back after the unit they installed continued to push hot air into our home, heating it exponentially. I called Tru Comfort for emergency service, and Dylan immediately responded and walked me through a temporary solution to get us through the night. I will use this company in a heartbeat for repairs and servicing the future.
They were very personable and professional, I think a little over priced, but then again, things have gone up exponentially.
Extremely professional - arrived on time, thoroughly checked HVAC system inside and out. Helpful in answering questions. Highly recommend Dillon and his company. Plan on using this company to add a ductless system next year.
Dillan was flexible with the appointment, prompt and there no delays in the repair.
Dillon and his crew have always been GREAT! They replaced our heat/AC 2 years ago. Today they just came for maintenance. They’re always kind, professional, helpful, clean, and always on time…..couldn’t ask for better. Thank u so much Tru Comfort
Dillan was able to replace our broken furnace the same day it failed, showing up after hours in December to make sure it was done so our children could have heat that night. Quality work and a great person to do business with
Our business A/C went out on Tuesday. I called Tru Comfort on Wednesday morning and they came out the same day. After a complete diagnostic on the 20 year old system, it was determined to be non-repairable. Of course I called for a second and third opinion and received the same results. Tru Comfort gave me the best price by $4,000 less than the other guys, and they installed a Quality Rheem system, and not the contractors grade, it was a one of Rheems best. The unit was installed on Friday, first thing in the morning and we had air in grooming for our employee's, dogs, and customers by 10:00 a.m. These guys are AWESOME!!! Thank you Dillan and to your very professional crew.
Tru comfort is the best in town! Amazing service and amazing people. Would highly recommend!!
Dillon and his crew installed a new furnace for me last November. I just needed them to come and set the thermostat for summer and show me how to do it in the future. Great service and they're extremely responsive and helpful. GREAT COMPANY !
This was a top notch experience. We went with Tru Comfort after doing much research and talking to several companies, and we were not disappointed. The team was very professional, responsive, fair, and they truly seem to care about their customers. Equipment is great for the value. There was no scam/pressure to sign onto contractual maintenance which is rare in Reno.
The owner and staff are super friendly, professional and knowledgeable!