Reviews (24)
Superb assistance when requested. Arrived at my home sooner than expected with a plan and completion of service.
very nice and professional. they were prompt and did just what we needed. thank you so much. I will use them again.
Thank you Thad! Great experience from start to finish! Much appreciated!
Great working with these guys. Aaron the plumber was so awesome, great guy, professional, will use them again for sure if needed. A++++ all around!!
Evan came the very same day I called. He fixed the problem with our AC. No more problems and we are very happy.
Last year I had Acorn fix an outdoor pipe that froze after an early frost. They did a good job but the cost seamed a little high. This year I called them for some repairs needed to some pipes in our furnace room. I made an appointment for the following Friday at noon. The plumber shows up at 10:00 and of course I was not home. At noon I called and luckily he was still in the neighborhood. I was thinking he would do the repairs but he just wanted to give me an estimate. I showed him what I needed done and he said he would contact me with a quote. To date I have heard nothing. This is very disappointing. I know there are good companies out there that want my business.
You guys have always been a godsend! Thank you so much!
Got the boiler up and running
READ MY FULL REVIEW.
Had an urgent plumbing need and they were able to get me in first thing the next business day, fixed it quickly. Great customer service from a local business.
Over 200 dollars for a half hour job.
Purchased a hot water heater system that they recommended. After they installed it and I paid for it was nothing but problems with it. they came out three or four times to fix issue it would run for a while and then quit again. The fourth time they came out they said it’s because there is not enough airflow and charged me $295 to Look at it. Why is this my problem?Then the unit stopped working again. After calling them for final time they told me to call the Manufacturer rep it’s not their problem and if I didn’t pay one bill they would send me to collections. After calling with a once with an issue they were very rude! Do to not use this company! One call to their competitor and my issue is resolved!
I would highly recommend this company! We have run the gauntlet of boiler issues (from another company) and finally were able to find Acorn, a company that truly cares. They have akways been pleasant, timely, and helpful when assisting us! Great company!
Very knowledgeable service technicians
A great family run plumbing business
Fantastic company! I read the reviews before calling them and there were some that were not great. However, like they say, there are three sides to every story, your side my side and the truth. This is a great company that really makes sure the end user is satisfied. Very concerned about safety and cleanliness, fairly priced and on schedule! Support a local family owned company!
Terrible. Never use this "service." The owner couldn't seem to remember the scheduled times HE offered to me as my choice for scheduling convenience. Therefore when his employee arrived 2 hours early, I wasn't home. I was told I was being billed $125.00 for missing my scheduled appointment. (Please note that (1.) I had just promptly paid them nearly $1000 for a furnace job and (2.) it was his employee who encouraged me to complain about the superfluous charge made due to the owner's error.) I phoned to complain and was FINALLY "Excused ONCE." Stupidly, I then re-scheduled, and get this: the same thing happened again. You can't make this stuff up. My strong advice, then, is to RUN anywhere else for plumbimg/heating services! This outfit should be avoided at all costs - which will be yours - if you don't.
I called to have them see if they could re-vent my hot water heater, The guy they sent seemed to be " cherry picking" jobs, as he didn't want to bother with it. He told me they could not work with mine, but I could buy a new one from them. He then just off the gas and unplugged the water heater, telling me it was a safety hazard, and left. I got a bill in the mail the next day! Never going to call them again!!
If you are looking to hire a Plumber do not call Acorn Plumbing. Customer service starts with being polite.The Serviceman walked in with an attitude and was very condescending. We called others and found one who was polite. He explained what we needed to do and why. His work was done in timely manner and fair price.
Acorn Plumbing is an excellent plumbing company. They have been awesome whenever I have used them in the past. Would highly recommend them.