Reviews (31)
Technician knew exactly what the problem was and fixed it. He was very friendly took care of another maintenance service
Very knowledgeable would highly recommend!!! Better prices than others in the area.
Nothing but positive things to say about Wildwood Heating & Cooling. Scott answered the phone and was quick and precise in his responses. He was able to fit me in today which is great! Ben came out to take a look at our ac unit and found it was just a bad capacitor. He was super polite throughout the process. He was able to get everything working. Will recommend to friends and family.
The best HVAC company in the area. They were prompt friendly on time clean. BTW they fixed mess that other company Future Air did.
I had been told by two different reputable HVAC companies that my wife and I needed to replace our 10-14 year old Carrier Infinity HVAC and furnace because they were freezing over and subsequently melting, leaving water all through our basement. Scott and Wildwood Heating & Cooling were referrals from a family friend that I called to get a quote before I decided on replacement. After taking my call, Scott spoke extensively about my system specifically and my HVAC issue generally and agreed to come out and take a look at our issue before tailoring a quote to our specific needs. Scott sent out a tech and his assistant (Ben I think, unfortunately I was not there during their visit). After describing the issue, Ben said and did several things that are worth noting for prospective customers. 1.) I don't want you to pay to replace this system unless you actually need to replace something. 2.) (After having the diagnosis done by the other company's workman) I will act according to those results because I think he probably did a good job. He didn't bad mouth other companies or their work like other people who had sent me a quote, instead stating that he didn't think that the average tech would try and screw someone over. 3.) Acted incredibly carefully while walking and talking through the house because my 3 month old was asleep. After having spent almost an hour checking different things and adjusting my HVAC settings, Ben told me he thinks that he has it fixed and that I wouldn't require replacement. He was fantastic to work with and I would UNHESITATINGLY recommend this company. They were fair, honest, and prevented me from spending $13,000 unnecessarily. Even if this repair doesn't fully fix it, I will call Scott and Wildwood Heating & Cooling, Inc. for all my HVAC concerns.
Great same day service at a reasonable price
Wildwood is simply awesome! Scott and his technicians know their HVAC systems well! Scott is beyond helpful and very honest. He won’t try to get you to make unnecessary repairs. Scott installed a new air conditioner for us during the summer when ours went out. Even helped us to get the Ameren rebate. Highly recommend Wildwood!
I cannot say enough good things about this company... Scott is one of the most genuinely helpful people I have ever dealt with. He goes above and beyond, and both times we've had Wildwood out for service calls have been a quick and easy experience at a fair price. Highly recommended!
Great company, I highly recommend them!
Great service and a great product! We are so grateful for Scott and his wonderful team. They were prompt, knowledgeable, and a pleasure to work with. Their technical competence is beyond compare. Way to go, gentlemen! And thank you!
My furnace blower motor went out on Sunday over Labor Day weekend and Wildwood Heating and Cooling helped me get up and running same day. The technician I worked with really went out of his way to make sure this issue didn't affect the scheduling of my family's first big vacation a few days later. I can't speak more highly of their assistance. They're my first call for any HVAC issues.
We were in need of a new AC and furnace. The team at Wildwood was nothing but exceptional. Scott gave us a great quote with recommendations based on what is good for our house and needs. I never thought he was trying to sell us something we did not need. The installation was smooth and efficient. The team was also very professional and friendly. I cannot say enough good things about them. My wife and I highly recommend them for any heating/cooling needs you may have.
I called at 7:30am. Serviceman was out to my house by 10am and a major part of my air conditioner was broken. They were able to get the part and get it programmed for my system by noon. Now that is service! Scott = Small Business = First Class Job!!
Top notch company!! Scott the owner of this small business and his team are highly skilled, professional and timely with repairs and installations. They are transparent about installs, repairs and any challenges. We have used Wildwood Heating and Cooling for over 15 years and have never been disappointed.
Found this company through a search of Ameren approved smart thermostat installers and they did not disappoint. Great communication from Ben, showed up on time and ready to go. Installed the thermostat quickly and properly and for a very reasonable cost. Will use again next time I have any needs.
Unfortunately I'm outside of Wildwood Heating & Cooling's service area, but Scott still spent 15 minutes on the phone with me explaining what might be causing the symptoms of my non-working condenser. With his guidance I was able to fix the problem and get our house cooled tonight instead of having to wait for someone to come tomorrow afternoon. Ultimately saving me several hundred in repairs. Absolutely recommend these guys to anyone in the Wildwood/Ballwin/Chesterfield area.
I definitely recommend using Wildwood. After having another company inform us that we need to have our A/C and evaporator coil replaced when it stopped working, I contacted Wildwood initially to get a competing quote. Scott was very helpful by phone and by text message as well to exchange info so he could give a quote without having to schedule an appointment. He even did this over a weekend when he did not have to. His quote was reasonable and lower than what I had received elsewhere. To top it off, he changed his schedule to get our unit installed on Monday before the hot weather arrived knowing we had no cool air. He and Ben stayed and answered lots of questions after the install was over. Very thorough and courteous. I spoke with a few other places and they refused to provide any pricing information or even give a cost range estimate by phone, insisting that they need to send a technician out in person which would be a few days at least. I am happy we came across Wildwood and were able to work with them.
Quality, professional installation of my HVAC system. I really appreciated the attention to detail!
All of the employees at Wildwood Heating and cooling are kind, honest, courteous, professional, and thorough. We will be moving soon and plan to have them continue to service our HVAC system at the new house.
Scott and his team got our water heater installed quickly and kept us informed throughout. They are very reasonable, professional, and really cater to their customer. We will be using them in the future for sure!