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Heartland Quality Heating & Cooling

★★★★½ 4.7/5 (100 reviews)
1602 SW Jefferson St, Lee's Summit, MO 64081 (816) 525-2031 Website
Heartland Quality Heating & Cooling Heartland Quality Heating & Cooling Heartland Quality Heating & Cooling Heartland Quality Heating & Cooling Heartland Quality Heating & Cooling

Reviews (100)

Brad Horne
Brad Horne
★★★★★ Jan 20, 1970

They had a great selection and the parts I needed were in stock. Thank you!

Jerry Manakul
Jerry Manakul
★★★★★ Jan 20, 1970

We had 3 companies out to our home to offer us quotes on replacing our entire HVAC system. Tom from Heartland offered us the better equipment at a better price with the best financing options. He was able to get us scheduled within a week & the Heartland team got the installation completed in 1 day! The installers were courteous & professional. I would highly recommend them for anybody that needs work done on their HVAC system. A+++

Maggie Sumovich
Maggie Sumovich
★★★★★ Jan 20, 1970

Heartland came in big for us the day before Christmas Eve. Not only did they call back to try and trouble shoot, when that didn’t work they rearranged their services employees route to come by and fix our furnace. It was an extremely cold day and we are so grateful! Highly recommend. We appreciate their responsiveness and ability to help us in a tough spot !

Tina Tolson
Tina Tolson
★★★★★ Jan 20, 1970

Joshua is very knowledgeable and polite, I like when I open door and see his smiling face. All ways very professional .

Jayne Clarke
Jayne Clarke
★★★★★ Jan 20, 1970

Brett answered all my questions regardless how basic they were. So helpful and genuinely nice guy. Very professional, honest, and reasonably priced.

Amy Crowe
Amy Crowe
★★★★☆ Jan 20, 1970

Tom & the service team from Heartland were thorough & prompt in communicating with us. They arrived on time and completed the work quickly. When fall rolled around, they came back to ensure that our new heating system was ready to go for the winter. Definitely get a quote from them for your next HVAC job.

Keith Davenport
Keith Davenport
★★★★★ Jan 20, 1970

Fantastic tech’s very polite and efficient. They worked all day on my install and got it complete. They were GREAT!!!

Jordan Carlson
Jordan Carlson
★★★★★ Jan 20, 1970

Heartland set us up w a new Rheem furnace and ac. Process was painless and quick, installation was seamless, and there were good options to choose from, including high efficiency. The financing really helped. We've been using Heartland for several years for seasonal inspections and they've always done a good job.

Abby Heyen
Abby Heyen
★★☆☆☆ Jan 20, 1970

We hired them to install a new tankless water heater for our home. They really banged up our walls when bringing in PVC pipe, and then people that I didn't know and that obviously weren't workers (in flip flops) were coming into our home (later learned it was the owner and his daughter). They broke our main line switch during the install and claimed they did not. It worked when they started...it didn't work the very next day. We paid another plumbing company $500 to come out and fix it after they refused to fix it without additional charges. They installed the waterless tank wrong. It was leaking after a day of use and they did come back to properly install the water heater. We had to remind them to putty around the cuts they made to the exterior of our home to vent. Really wouldn't recommend this company.

Jason Schram
Jason Schram
★★★★★ Jan 20, 1970

Very good experience with Tom in terms of providing options for system replacement that fit my budget. Installation was quick and smooth and the techs were very good as well.

R. T. Smith
R. T. Smith
★★★★★ Jan 20, 1970

Truly the best in the business! They have that unique and rare quality of kindness that's like calling on a close friend when you're in trouble. Always on time, cost conscious, respectful of your home, never an attempt to upsell, and they do business with a smile!

Corbin Crockett
Corbin Crockett
★★★★★ Jan 20, 1970

My experience began with the salesman, Tom Davis. He came out the same day I called which was on a Friday and by Tuesday I had a new heating and cooling system! The 2 installers were extremely professional. They laid canvas down everywhere they walked and worked all day finishing the installation. Our home is only 20 years old but the HVAC was without doubt in need of replacement. Today is the first time it is 100 degrees outside and my house is staying at 72 degrees!

Haley Plattner
Haley Plattner
★★★★★ Jan 20, 1970

Everyone from this team was very professional. We had a new HVAC system installed. Installation guys were on time and efficient. System works amazingly well! We're very happy with the service we received.

Christopher Young
Christopher Young
★★★★★ Jan 20, 1970

Promptly showed up, provided accurate quotes and did a quality job. Typically I wouldn’t get on a maintenance plan, but they did such a good job, I decided to let them take care of the system going forward.

KB
KB
★★★★★ Jan 20, 1970

The company I bought my system from originally stated they were no longer servicing older accounts, just recent ones that had purchased service contracts. So I called Heartland Quality, as I wanted to build a relationship with a local company and spoke with Tom, who had a tech out a few hours later. Tom has great customer service and made this happen. Josh did a great job and got our system fixed just before the 4th of July heat. Thanks to Heartland Quality!!! Job well done!! KB

Michael Freiwald
Michael Freiwald
★★★★★ Jan 20, 1970

Excellent service! The whole process of choosing the model type to installation was very smooth. The company was professional and explained everything in detail. We will use Heartland Quality for all of our AC/Heating needs.

Jim Ryan
Jim Ryan
★★★★★ Jan 20, 1970

We have used Heartland on multiple occasions - repairing our HVAC, replacing it with high efficiency units, as well as having a supplemental ductless system added for our problem rooms. They are very responsive and quick to provide quality service.

Teresa Quinones-Clauson
Teresa Quinones-Clauson
★★★★★ Jan 20, 1970

Purchasing an older home was a bit scary. Especially with an old HVAC unit. With 24 hour emergency service, Heartland always watches out for us. Joining the family plan has been amazing as well. Twice a year maintenance and 15% discount on repairs is so helpful in taking that off my to do list. Harley is patient and hardworking and always doing the best for our family. Thank you Heartland and Harley for superior and professional repairs and maintenance.

Bill Baird
Bill Baird
★★★★★ Jan 20, 1970

Heartland Quality Heating and Cooling has provided the most excellent services for my commercial and residential properties. They are so accommodating and truly live up to their name when it comes to quality. Quality products, quality service, and quality people.

Betsy Thompson
Betsy Thompson
★★★★★ Jan 20, 1970

Great customer service from beginning to finish. Professional, kind and knowledgeable estimator and installers. We love our new furnace, AC unit and thermostat. We are happy with the amount of money we will be saving!

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