Reviews (69)
Just had my HVAC replaced by Upchurch Services yesterday. Rory Rhoda provided me with a professional and competitive quote. The technicians were here the very next morning to install my new unit. I can’t say enough good things about these young men, Deundre Green and Frank Green. They arrived and immediately went to work. They were professional, knowledgeable, kind and respectful. They completed the job with precision, accuracy and a genuine desire to do their very best. Job well done guys!!!! It was my pleasure to have you in my home. Thank you!!
Every time I called they responded pretty and did good job recommended
Beware! I built a house 3 years and my contractor quit so I was left to contract out the rest of my house myself. Assuming upchurch was a good company I let them do my plumbing, hvac and septic system. 1st day moved in toilets backup and flooded my master bathroom and closet. Come to find out the pipe from the house to the septic came unhooked which backed up the lines and caused it to flood. Hvac system never worked correctly come to find out coil was leaking on a 1 yr old system finally got that repaired luckily I saved the warranty text message where the salesman at the time said he would give me 2 yr parts and labor. About 1 1/2 yrs in a stench smell in my bathroom wouldn’t go away called said wax seal wasn’t installed properly but wanted 250 to put a new one on since 1 yr warranty had expired but they were the ones that installed it improperly to begin with. Master wasn’t cooling called them come to find out duct came loose so no air flow to master. Water started leaking through ceiling where drain pipe off ac unit came apart because it wasn’t glued. Now I’m having to replace heating strips and rewire the thermostat because it wasn’t wired correctly. This company is a joke. Please don’t use them just because they are big and been around along time doesn’t mean they do good work. Hopefully I can save stress on someone else.
I have to edit this because just a little over a week later and my sink is back slow draining. I will change this when my sink is fixed properly
Great experience working with Upchurch Services. I called on a Sunday because my AC was not working. I got a call within minutes and was scheduled for repair first thing the following morning. The HVAC specialist, Josh, was right on time and was very professional, polite, and informative. Most importantly, Josh was able to get our unit working quickly and for a fair price. Great local business to work with.
Joe was very professional very nice and courteous I love his professionalism the best technician I ever seen in my whole life I will definitely use them again and ask for Joe
Great experience. Josh Webb is great. He kept me informed. He went above and beyond. Very professional. I highly recommend Upchurch and Josh Webb. They are prompt.
Best prices and outstanding customer service.
Ricky was on time and did a great job!
Use for my workplace
I don’t have enough good things to say about this company, we have used them more than once and they never disappoint. Mr. Williams has been our tech both times we’ve had calls and he’s always so polite and works quickly. Rory has always been great to work with when it came to price and paying. Today we had our ac unit replaced, our pools hose had a leak and the team that brought the unit taped it up for me, i noticed after they left unfortunately so I didn’t get to thank them. When Mr Williams and his partner got here they were respectful and got the job done and we’re so positive and cheerful despite working late in the day to get it done even with my little one asking them a million questions. We are definitely life time customers!!
Upchurch Services sent out technician Joshua, who was prompt and extremely professional and a true craftsman, he called before arrival he took the time to answer my many questions and time to diagnose everything properly using good proper equipment. Turns out my o'l R22 condenser coil assembly from 1989 had finally broken for the last time and needed replacement, Rory handled the sales and was very knowledgeable and again answered many questions and quoted me a price that was less expensive than 2 other companies i had talked too. The condenser installation was performed by two Mexican gentlemen who were also professional and extremely fast. Joshua finished the installation and performed the inspection. My A/C has never worked this good and currently blows very cold🥶. I will be recommending UpChurch services and probably end up using them again on future projects. Fantastic service Professional Was very fair with both parts and labor prices
Johnny on the spot. They have always been able to fit me in
The plumber was professional and knowledgeable. The plumber arrived on time and explained the process before the work started.
Overall very pleased with the service. From the initial call I received professional and committed service. The Rep Ricky Banks did a great job not only performing his service but explaining why my drains clogged. They are expensive. However, these days who's not?
Joe was very professional and knowledgeable. He also made great recommendations.
Mr. Ricky Banks did an outstanding job. He was professional, on time, and very knowledgeable about my plumbing issue. The customer service he provided was truly outstanding. Hats off to Mr. Banks for doing a great job. I will definitely use this service again.
It a scam they charge you $70 only to come out and double charge you for the service. Home Depot will do the install for 135. They quoted me 435.and the 70 doesn't go toward your total.
I had a great experience with Upchurch. They were prompt and professional. Marlon was a knowledgeable, informative, and friendly technician. He treated my home like his own.
responsive, on the ball, professional.