Reviews (29)
They fixed my AC quickly and expertly. Highly recommended
I have been working with Hinding Heating & Air for the last 12 years. I do recommend them. Their service is always prompt, reasonable and trustworthy. Tom Costello cares about his customers comfort in their homes.
Great location and good customer service
100% I would recommend Hinding. really, I don't think there are any one in the business as honest and straight forward as they are. They are not out to make you spend more money than you absolutely need. Honest and sincere service. I called about our AC not being as cold, and over the phone they provided a solution. Most of other businesses would have sent someone over and charged me for it. Please use this business. Quality, honesty and cost by far the best in the twin cities area
Tom was great to work with. He came a day earlier than he thought he would be able to, which was great since our Furnace fan wasn’t working. He was very professional, knowledgeable and easy to communicate with. I would hire them again!
Very quick, and informative.
Tom answered my call right away and helped me fix and then later replace a boiler. He was on time, responsive, respectful, and no nonsense-- just what you want in a repairman!
The best service call experience I've ever had. Very responsive: made time to help me with a boiler that woundnt light when no one else had availability for days. Excellent communication: scheduling person was awesome and followed up with more exact times: not your typical ”betweem 10am and 5pm” arrival window. The technician showed up exactly on time too. Knowledgeable, professional, ethical and went above and beyond: service was fast and effective, didn't charge me as much as he could have even based on their very reasonable rates.
Best heating and cooling firm in the Twin Cities, BY FAR!! Came out on a Sunday morning to repair my air conditioner and was extremely reasonable and highly competent. Before that did a job for one-fourth that quoted by another firm. If you're not using these guys, you're wasting money.
Still watching for estimate in the mail ????
I called for an appointment but they were not taking on new clients. I've heard good things from the neighborhood but unfortunately I didn't get an appointment. I appreciate the honesty
I have used this company many times now. Always fast and honest. I recommend them to everyone.
They do not do commercial property
While I can't speak for their service, do not buy parts from them as they are outrageously expensive. Also, check your bill to make sure they aren't price gouging you on the parts and additionally charging you expensive labor time. They sold me a filament for $92 that retails for under $20. That transaction made me lose my trust in them.
Called for furnace repair yesterday (Sunday) and my call was promptly returned early this morning and a technician was out to my house soon after. The problem was diagnosed quickly, the technician had the necessary parts and within a half hour my furnace was blowing warm air again. The technician didn't waste any time getting the job done, which was probably why the bill was much lower than I anticipated it would be. I would definitely trust Hinding again for any future heating/AC issues.
I had a really great experience from them last year, when they came out and fixed out AC unit. This time, unfortunately, I had a 10am appointment today, and I had to call into them and talk to the woman to find out what was taking so long. She said that they were running behind on an AC job, but I had to contact her. Then I just called her again to see, and still nothing. One big question I have is, why should I be the one calling you to learn that you're running late? I'm sure this is a great company, but there is a huge lack of communication to let your other clients know that you will be running late. And for someone who has to take work off, and make appointment for the day, this does not make me happy. I might have to look elsewhere.
The owner was so helpful
My wife and I decided to buy a new furnace and we had five different bids. The salesmen that came made a big production out of measuring windows and measuring rooms and presenting spreadsheets and graphs of costs and savings. Enter Hinding, the guy comes in with no sales pitch at all but goes straight to the furnace room and ask what it is we are looking for, high efficiency, double stage or single stage. Now the other guys tried to establish rapport, like hey, I got a truck just like yours, or hey I am a funny guy and let me relate to you with jokes, none of which I had time for, anyway they go right to the top of the line with all the bells and whistles. The guy from Hinding says, I would go with an 80% single stage, they are by far the most reliable and I have more calls on the other type. Hired him right away. He installed the furnace and humidifier and when he was done, you couldn't even tell he was there. The furnace is a lot quieter than the old one and we have peace of mind. I would hire them again in a nano second and highly recommend them to anyone looking for a new heater or air conditioner.
Would recommend to anyone.Great work and service.
After receiving inflated estimates for repair and carbon monoxide scare tactics leading to a $11k estimate for replacement from other, larger company. I called Hinding to get an estimate for new furnace . Pat came out and diagnosed my thermostat as the problem, and then bypassed it to get my furnace working temporarily until I can get a new thermostat. He checked for CO levels inside and out as well as the the inducer motor the larger company said was the problem. He quoted my $500 to replace the motor, they quoted me $1200. He saved me a ton of money and and didn't even try to sell my a thermostat! I have heat on a cold day and they have me as a loyal customer when is time to replace furnace. Highly recommended.