Reviews (100)
Had our a/c system fail this holiday weekend with a forecast of heat and humidity. They came out on a Sunday morning and diagnosed and fixed the problem in a half hour service call. Jason was phenomenal and a pleasure to have in our home! Happy Independence Day and PTL!
Abel provided a fair price for quality equipment and their technicians were cordial and professional. Recommended!
Abel was responsive, fast, and most importantly they were thorough. I was very impressed with the professional manner in which my estimate and install were conducted. I would recommend them to anyone looking for the services they provide. (And for what it counts, the prices were the best of the estimates we got)
We used Abel for an AC tune up. The tech showed up on time, was professional and explained how everything should be working off our AC unit. He made some suggestions for future maintenance. We will have them back for our furnace tune up.
Our AC wasn't putting out cold air so I called Abel Heating and Cooling because Centerpoint Energy Home Service Plus couldn't come out for 8 days and we were already on our second day of 90°F with no relief in sight. They said they could come out on Friday which was 3 days away. Then they called on Wed and said they could be here in 20 minutes. I was so appreciative that they could come early. Jason & his co-worker showed up and cleaned the condenser coils that were very dirty and checked a few other things. Then he said that the wire to the compressor & the terminal on the compressor corroded beyond repair and it was a catastrophic failure and could not be fixed and we needed a new AC. I paid $100 for the trip charge (3.4 miles) and $80 for him to clean the condenser and diagnose the problem. He said he gave me a break and only charged me for a half hour of work vs a whole hour. I paid a total of $180 and he said he would email me some prices on new AC's on Friday. I never received an email. I reached out to Centerpoint HSP again and was able to get someone to agree to come out Thursday morning and look at it. I figured a second opinion wouldn't hurt and I knew it wouldn't cost me anything. The tech showed up and worked on the AC for about one hour and then came to the door and said it should be working now. He said that a wire to the compressor was corroded and he rewired it. He verified that it was cooling the house and it has been working great since. I can honestly say I'm disappointed in Able Heating and Cooling. They were made aware that my 96-year-old mother lives here and she can't handle this heat and humidity. Not only did they fail to fix it but they also failed to follow up with me on a replacement. Regarding your response, the AC was NOT completely disassembled. The top and one side was off. Your tech was the one that removed the other sides. My security cameras can verify that info. I NEVER asked for a price for the compressor. Your invoice said he w
They were quick to solve our problem and super great to work with!
Ryan was able to free up Jason into his busy schedule to come out and troubleshoot why the AC fan was not working. Jason was on time and was able to quickly narrow down the reason why the fan was not working.. He replaced the parts needed and was through in his explanation of the problem 24 colts were not making it to AC unit and condenser was a little light on power…. Highly recommend them for all hibachi and furnace work!
Great service, the tech Jason came a day ahead of time so much appreciated when it is 90 degrees out!
Brian checked out my vintage home AC unit and recharged the system. Back to providing cold air just in time for summer.
The technicians are outstanding. They diagnose the problem and Explain the repair process. We love working with the company.l
Abel was fast to arrive on site. They quickly diagnosed the problem and fixed it.
Have used Abel previously for both heating/cooling maintenance and found them to be professional, efficient, with reasonable pricing.
The person from Abel arrived at the beginning of the promised "window" and performed the requested annual maintenance service on the air conditioner and furnace quickly and efficiently. He answered my questions helpfully. Thanks.
My go to heating and A/C place. The staff are courteous and friendly.
Missed designated appointment day and did not call not notify. Showed next day unannounced to complete work. Work that was done met our needs. Scheduling and communication a concern.
The repairperson replaced my plugged pipes and installed a pump to pump water from the air conditioning and dehumidifier. He also replaced the tubing to my dehumidifier which also was plugged. He worked hard, and I was very pleased to have my water issues resolved.
I had a great experience. They showed up on time and got everything working perfectly. When I got the bill, it made me smile. A company that knows how to do a great job while providing value. Refreshing in this day of large metro, heating, and plumbing companies. Highly recommend :-)
The technician arrived as promised. He inspected the AC. He performed all the needed tests. He was very professional and friendly.
Came on time, got the job done and Jay was very nice….can’t ask for more than that!!!
Jason was great great quality job nice and very clean