Reviews (53)
Highly recommend! I called them and they came out the same day they have done that twice for me! No BS on selling you things you don’t need. If you need service or in the market for a new unit I would suggest calling them for a free estimate. Richard was my service technician and I highly recommend him and I have already recommended them to my family and friends! Cool dude
In 2015 I had several quotes from various Washtenaw, Monroe, and Lenawee Contractors for $15,000- $40,000. Brads son( I think it was his son) came out and quoted my house. After Brad came back from vacation he called me and gave me an offer I couldn't refuse. He installed a Trane 95% furnace, all new duct work, an A/C coil, a gas line, a digital thermostat and a gas AO Smith gas water heater ,for a fraction of the cost of other companies quoted. I had him come out and install the A/C compressor a several years later. He gave me a great price on that too. Brad did a professional install, he listened to all of my concerns about my vinyl siding and he followed up with me to make sure everything was solid both times, even during the pandemic. Thank you Brad for taking good care of my family!
Very knowledgeable, helpful, and friendly
Best family owned heating and cooling business around.
Wonderful service! Associate was kind, and went above and beyond what he was here for. Excellent installation! Will use again, and recommend them to anyone who needs Heating and cooling. Thank you!
Very knowledgeable, polite, professional, on time. Very pleased with service. The only thing I wish is they had gave me a business card, ( I know old school but still wish they had.)
They traveled a long distant and treated my mom very fair.
Supposed to get quote on replacement part after service, never happened. Ask tech about water flowing on floor, tech said he would fix, still have same issue. Called and left voice message, no return call.
Brad diagnosed my furnace with a bad heat exchanger. Gave me a price on a new furnace $3800-$4200 because he thought it wasn’t worth replacing the heat exchanger. I decided to get a second opinion and it Turned out to be a birds nest in my air intake pipe. I was able to clear that out myself. I am Very thankful for the correct diagnosis from the second business. I was almost out $4000. Granted people make honest mistakes but it was a big one and could have been costly . I would never recommend Brad Garner for HVAC repairs. I had Him out before and he was rude, and unprofessional.
Would have rated 10 star if possible
The guys from Garner did a wonderful job for me I would use them again...
My servlce was fine at first with this company. However my complaint is with the unit that was installed. It's an America Standard furnace that is so loud (as in turn up the tv to hear it, wake me up at night loud, blows towels off the towel racks) I caught Greg leaving in my driveway and asked him what's up with that? I was told to enclose and insulate the unit which is already enclosed in my basement. Was told there is a muffler that can possibly be put on to help and a year later nothing after many phone calls. Definitely energy efficient as I keep my heat down to avoid the noise. It didn't occur to me to ask how loud the unit was when purchasing. Big, expensive mistake.
Garner came and did a first time maintenance on our furnace and we were totally happy and will use them again
Both a new Furnace and a new Air Conditione installed on Friday in my Tecumseh home! Awesome install staff, as usual…so happy to have a WARM home today! Garner is awesome and so are the guys!!
I placed a call into Garner Heating and Cooling about my air conditioner leaking and they came out within 5 minutes of me calling them. I was so shocked and thankful! He thoroughly explained everything that was going on with my unit and explained all my options and how they could help. The gentleman that came out was extremely nice and understanding. He was not pushy in any way, he just walked me through every option available to me. It was fixed very quickly and their amazing customer service has earned them a customer for life! I have told everyone about them! Thank you!
Furnace needed new blower motor. They were out within 2 days with a new one. Had it installed in a timely manner and got my central AC working again. And it was 50% cheaper and at least 5 days faster than what others quoted me. I would highly recommend using this company.
Very happy with this company on professional and Installation on my furnace, hot water heater and now my AC unit. Didn't try to sell me more than what was needed. The company sold quality units and was very trust worthy; and so far will always have my business. Thank you for your honest work and sales.
We called to have someone come out to look at our furnace leaking. Were told someone would be out to look at it the next day and were given a two hour window to expect them. That time came and went and we never received even a follow up call. Days later we ended up calling another company who came out and fixed the problem promptly.
Great company
Highly recommended! When our furnace went out on a Saturday during a winter freeze they helped us get the part we needed even though they were closed!