Reviews (75)
Will was professional and thorough. Very happy with his work. Thanks for prompt service.
I wish to extend a well deserved thanks to Victory and particularly Wil and George for their exceptional efforts in resolving the plumbing issues in my home. Prompt, efficient and knowledgeable! Well done!
Great customer service. The tech that came went above and beyond.
Very informative and helpful
The people at Victory Heating and Cooling were great to us. We have an old house that presented it's own issues and not only did the guys fix the issues, they prevented new ones! VERY thankful I called them!!!
We were in need of service after an ice storm due to no heat. Victory came immediately to help, and discovered that our furnace needed to be replaced. They worked with us and gave insurance company everything they asked for to help everything go smoothly. I would recommend them for any job. Thank you
I called Brad at 5:00am and it was fixed by 11:00am. Awesome service
This place use to be my go to place for all my ac and heat needs. However since they do no call no shows or show up hours late I found another local company.
I contacted this company last Thursday and due to the ice storm we decided to wait until Monday for the plumber to come out. (Victory heating and cooling/Michael's Plumbing is the company name) The plumber was supposed to be here at 4, did not end up getting here until closer to 5. Which the weather wasn't great so I wasn't super upset just taken aback that nobody answered my call or text to verify he was still coming. Anyways.. the kicker is.. it took him 30 mins to find the well shut off and he literally removed a 6 inch piece of hose and replaced it. He was gone by 5:40. Charged me $300!! Today's the next day and I'm still sick to my stomach over it. I can't believe it and most people I've talked too are pretty shocked as well. Definitely will call someone else next time I have a plumbing issue. ****Updated Response to Companies Reply**** I'm not sure what you are talking about as far as not wired properly. The home was built in 2000, and all up to code. So, I don't know what you mean by that. I told the worker he could shut the MAIN breaker off while he was working so he DIDN'T have to crawl under the house. That was his decision. And, WHY am I just now learning that my sump pump is not working? He never mentioned it to me and he was not wet or muddy when he came back inside. WHY wouldn't he mention that to me when he was at the house? $300 to replace a 6 inch section of line is a little much. But, I'm not going to go back and forth with you on this. THIS is MY review and MY opinion. And, I didn't even mention about the worker just writing down my credit card information on a piece of paper, so anyone has access to it. Super Professional. You live and you learn and I've learned a lesson from this. Thank you for your reply Michael's Plumbing, I hope you have a blessed day.
I have Victory do all my Heating, A.C., and plumbing work. Best in the business. Always treated me very well with service and price. I can also trust them in my house when I'm not around and that's a big deal for me.
Our sewer backed up on a Saturday morning. Worst time! Victory answered my call and the tech (Heather?) was out within the hour. It was a stubborn root blockage, but she was persistent and cleared the line. She was pleasant and professional and made a very unpleasant circumstance tolerable. Big fist bump!
Helped me out of a tough situation on short notice
Great service! Quick and to the point!
A repair with a leak under our kitchen sink. It was an old installation so a replacement was needed.
extremely satisfied from getting the bid, the financing, the installation process, and enjoying the final product.
Great work! Came out and took care of or plumbing problem right away. Friendly and helpful technician! Thank you!
CAME TO OUR RESCUE!! Our old steam boiler decided it had enough and gave out on us just prior to this heating season. After extensive research and reaching out to several heating and cooling companies, we were told there was a 20 week waiting period to get a new steam boiler. With the heating season fast approaching that was a very scary scenario for me and my wife. Our neighbor Lindsey Stump recommended we call Travis at Victory heating and cooling and we are so happy we did. Not only were they able to find us a new steam boiler in just a few days, they professionally removed our old one and installed the new one in record time. Everything from start to finish was handled with our needs in mind and they went the extra mile to be courteous and clean. Thanks to Brad, Travis, Will, Dillon and the whole crew at Victory for making this a warm winter for us with many more to come! Patrick & Kelly Sipkovsky
Very polite, hard working, stayed to get the job done. They helped out in a very stressful time, very reasonable and professional.
Super responsive and fair priced, great service, had AC system installed, water heater, and boiler heater service done, all great job
Brian was a courteous and polite technician that did a great job looking over our furnace. Gave me a lot of nice and helpful tips on how to care for my furnace and humidifier.