Reviews (18)
Great company. I look forward to doing business with them.
Joe and Tatianna were great! They were very friendly, thorough, and completed the job in a timely manner.
My service techs were fast and on time. Everything was explained to me throughout the process. I got my a/c recharged in less than an hour. Would use One Hour Heating and Cooling again and I will definitely recommend them to others!
Myisha is very pleasant and responsive on the phone. The technicians, Julian and Tytena, were very courteous, professional, and thorough.
Wonderful knowledgeable explained everything to me.
I want to say thank you to Myisha for working endlessly and through this last weekend to help find a place to finance me. I have never in my entire life seen someone so dedicated to helping a customer and going the extra mile. Lol more like a marathon. I am forever in your debt and anyone that doesn’t drop their current heating and cooling company and goes to this company you are missing out on the greatest experience you will ever have or want ever again, thank you one hour heating and cooling and Myisha. You don’t know how much this means to me and my daughter. thank you, Joe and Julian. What a great job you guys installing the new furnace explaining every step of the way what you were doing. I can’t wait to get the AC going thank you one hour heating and cooling. Can’t wait till next year to put the other new one in.
Owner is great! Very friendly and helpful, makes sure you understand your options. Installation guys also very professional, quick, and clean. Was a pleasure having them at my home would definitely recommend
Very professional and on time they needed to get a part for my blower but it was after the Wharehouse was closed so they was really concerned about my 2 year old daughter they let me keep over night one of they new heaters to keep my room warm until the morning very genuine people I highly recommend them
This was the best experience I’ve ever had with a hvac company! The customer service was excellent, the tech was timely and quick, an overall excellent experience! I will be telling everyone I know to use their services! 10/10 5 star service !
The company did a great job at a great price in a very timely manner
Loved my experience. They cleaned my furnace and did a thorough tune up. Top of the line professionalism. Seamless communication. So glad they're on the DTE list!
One hour was the definition of professionalism, came quickly, and solved my problems!
We woke up to our furnace not working in the middle of a cold Michigan winter. One hour heating had someone at our house within an hour of calling them. Rich diagnosed the issue quickly and drove all over to get the right part. Their office then pulled up our warranty information to make sure it was covered. We only had to pay for the labor and the parts were covered under warranty. We had heat by dinner time. Great Job!!! I’m going to bring them back for our regular yearly maintenance.
This company was amazing. They did a great job installing an split unit on a trailer for me. The owners communication was amazing and the 2 guys that came knew what they were doing. I will be using them again.
Professional, timely, personable, realizable and very responsive with their work. Called back to ensure no further issues.
Professional, efficient and great communicators!! They quickly diagnosed my problem and had my unit working in no time. I have already shared my experience with my friends and family, would not hesitate to refer people to them.
Great customer service! After I explained what I was going through when my furnace went out, they found me an early appointment. She came out and went right to work. I was up and running the next day. They were so respectful to my family and my home. The price I was quoted was less than 2 of the other companies I called who couldn’t even fit me in until over a week out. After installation they honored the price I was quoted and didn’t try to upsell me at all! Thank you so much, you saved us! This is the only company you need to call for your heating and cooling needs.
The owner and staff was very professional and timely with their responses.