Reviews (33)
John and Ken came out same day and fixed my AC issues. Gave me plenty of advice for good upkeep. The final price was VERY fair, especially when compared to some other local company who came out last year. Highly recommended!
We were very happy with the work they done on our house. The service was fast, accurate, and affordable. The people who were working were very nice as well. The new furnace works perfectly, Highly recommend them.
John is super knowledgeable and had my furnace fixed in no time! He’s very professional, and next time he’s my first call!
I have been using John and Kenny for years. They are the best! 1 day they were coming to fix the furnace or A/C, I can't remember which and my mother-in-law had a stroke, I left the check on the table, they came in did the repair, locked up and went about their day. You can't just leave any old person in your house, that's how comfortable I feel with the 2 of them. They work well as a team and work well on their own. Great heating and cooling company.
John and his partner Ken showed up to swap out a leaking water heater and install a new one. I had checked the national average for water heater install and the price I paid was half. You can't beat that these days! What else can I say? Both are personable and easy going and having been in skilled trades with the city of Detroit for 24 years and also being a hands-on person my self I found their work ethic and how they did the job top of the line. No BS I would certainly tell others about them and use them again myself. They did a Great Job!!!
Because they know I live out of state they charged me to repair my furnace and whe it continued to do thsame they then charged me to replace it the glow coil. They repaired it several times in 2019 and 2020. Last week I seout out another company and they told me the coil they said they replaced has two cracks in it.I called today just to see what the guy would tell me they have on record and he said he's not in the office but, what do I need? He wanted to charge me $149 as a service fee to look at the work they were supposed to have done. Use them at your own risk.
John and Ken responded quickly to help a family without heat and with young children in the home. They were timely and very professional, as well as practical and friendly. Great experience!
Charged $130 just for John to say the furnace was broke. Asked for a discount since it was just a visual. Said he was an associate couldn’t negotiate price. Fine. I hired and paid him to certify a furnace per the City of Redford. It is a rental property. John shows up says I need a new furnace. I said ok didn’t know. Can I get a discount. He said no so I said fine. Call him next day tells me he is the owner. After I complained. He told my renter to report us to the city. He gave her business cards. Which you can not do with a renter. I pay everything. He told her we were slum lords and should report us. I called him. He denied and blamed my renter of 11 years. She Sent me proof of what happened. The unprofessionalism is unreal. He denied, he told me terrible things. A rental property that is mine: my renters house is theirs. They renters to contact me if anything is wrong. City inspected per city rules. I hire and pay to have fixed. I would never hire this company ever again.
John was very quick to respond, and an absolute professional. He was able to diagnose the issue on my 30 year old HVAC system, without trying to push a new system on me! I will absolutely be using him and his company when it’s time to upgrade my system, but for now the best I can do is a 5 star review and compliments!
Came and fixed my a/c and furnace quickly
Amazing service, above and beyond excellent!! Super fast repair for my furnace!! Thank you John!!
Household Heating and Cooling is a family friendly service business. Very professional and proficient. Will answer all of your questions and give you step by step instructions for new installations and repairs. I highly recommend Household Heating and Cooling
Ridiculously expensive and these men will rob you! They charge you for items that aren’t wrong with your unit. They break it more and they replace the wrong parts. This company is not trustworthy! Do not recommend!
Just want to say a HUGE Thank you to Kevin, John And Gary. My furnace went out last night out of the blue and I have small kids so of course I was stressing. John came over took a look and gave me an amazing price for a whole new furnace. I explained I didn’t have that much but was waiting for my refund he said not a problem I’ve been where you are before. So he let me put some down and let me pay the rest after I get my refund. I’m on that believes in good Karma and it’s safe to say good Karmas coming their way. Thanks again you guys I truly appreciate what you did for me.
Household Heating and Cooling has treated me very well. They always make time to help me out. Ken recently was here to fix a strange noise coming from my less than a year old furnace. After taking the furnace apart and replacing the motor, at no cost to me, the sound was gone. John and Ken are courteous and professional, and always clean up after they are done. I highly recommend them.
This was a great experience John and Ken were both professional and friendly. We will deffinantly use there service again and also recommend to others.
this people are thief. they charge me $130 to just come to my house which is less then quarter mile away. guy ask me to change the whole water system and try to charge me $1300. what other company fix in only $70.00. so if you want to save your money and get right help do not call this HOUSEHOLD HEATING & COOLING.
Very responsive
Great emergency service, I call and they were to my house within a hour and half
Excellent service from the first phone call. Polite, on time and very open and informative on what they were going to be doing. I will recommend them highly to everyone .