Reviews (61)
Pro Services installed a new AC unit a couple weeks ago. Today the unit was blowing out warm air instead of it being cool. It was after hours and a Friday so I wasn’t expecting anyone to answer a call so I thought I would email my problem into the office. To my surprise I got a call in minutes and had a technician out within an hour. I can’t say just how nice it is to have a business put the customer first. I would recommend this business to anyone looking for a quality business.
Mario was awesome! Very fast and efficient. Made sure we were without gas for a minimal amount of time!
Jeremy Hills did a wonderful job yesterday at Oakes Carton Company - my place of business. He is obviously very skilled at his trade and has a great attitude. Look forward to using Pro Services in the future for my business and home needs. Jim Oakes
Our 25 year old water heater began leaking recently. We got an estimate from a reputable local company that seemed a bit high, called a second local company and they wanted $100+ just to come out... When I called Pro Services I spoke with Mark Der-Stepanian, the service department manager. He came out in under an hour and provided us with an estimate for tank and tankless water heaters. He was exceptionally professional, listened to and addressed all of my concerns and even included fixing some other issues he saw as part of my estimate. Both estimates were WELL below ($1,000+) the other reputable (and highly rated) local company. I got on the schedule for Thursday between 8 & 9 AM after Mark came out Monday or Tuesday--super fast turnaround. Jeremy Hills, the plumbing manager called at 7:20 the morning of the install and was on-site at 8AM to begin the project. This is one of the few times a local company/contractor has been so professional, punctual, etc. I could not be more pleased with the quality of the work, the professionalism, the turn around time. There is absolutely nothing I am dissatisfied with. Both Mark and Jeremy are super relatable guys, very professional and I truly enjoyed having them in my home for the time they were both on-site. If I ever have plumbing needs in the future I will be calling Pro Services again.
Jeremy came yesterday and assessed the situation and gave me several options to chose. Jeremy and Mario came to install my new water heater the next day and were very friendly and professional. I have used Pro-services in the past for air conditioning and will continue to use them in the future. I appreciate the prompt response from Curt Petersen and Pro-Services
Very kind and professional , always willing to help out the dogs and cats at SPCA!
Mark and the entire team at Pro Services do excellent work and always give top notch customer service.
My water heater went out (again). I called Pro Services yesterday, Mark rearranged their schedule to send a plumber today to replace the defective water heater. Jeremy gave me a courtesy call prior to his arrival, which I appreciated. Upon arrival, Jeremy introduced himself and gave me a business card. He was courteous, professional and extremely respectful of my home and property. This is the second time I've used Pro Services; I'd recommend them.
Pro Services had fixed our old water heater several times, but due to the sediment buildup it was no longer feasible to fix it, and it needed to be replaced. Jeremy, the Plumbing Manager, came out to install the new one. He had great communication throughout the process and went above and beyond to make sure that all of my questions were answered. We're very happy!
Terry did a great job repairing my ac and installing thermostat thank you!
I purchased a water softener and Jeremy came to my house to evaluate an install. He gave me a lot of good information and I learned about a lot. Mario came by a short time later and did the install. He was very friendly and professional and kept me informed all the way through. He left the area clean and explained everything I need to do to maintain the system. I’ll be using their services again.
Very professional and quality work. Our point of contact was a gentleman named Jeremy. He could have not been more courteous and professional. Our repair was done in a timely manner and when completed everything was clean and put back in order. I cannot recommend them enough. On a star scale of 1-5 they are a 10! Thank you very much!
As always, Terry of PRO Services was outstanding. Knowledgeable, capable, skilled, and still the most pleasant fellow ever.
On time, friendly, efficient
It was a pleasure to work with Terry. Very good communication and expert in his field!
The technician who responded was both professional and extremely knowledgable. I consider myself lucky to have discovered Pro Services and will be recommending them to co workers and family.
Jeremy is super helpful. Best plumber this side of the Mississippi
We are SO appreciative of the amount of communication, respect for our time, professionalism, punctuality, quality of work accomplished and friendliness of the staff at ProServices who took on our fairly large project to connect to city water and repipe our well for exterior use (allowed in our community). They did a great job, cleaned up perfectly behind them when they left, and got it all done in less than 2 business days (including the digging of a trench from street to house!). THANK you, Jeremy, Mario, Scott, and Kyle!
Tom, Mario, and Bill arrived right when they said they would and were very professional and knowledgeable throughout the whole process! They were able to rework some piping to increase our water pressure and installed a new water heater and HVAC system. Can’t wait to see the impact the new systems have on our utility bills!
Jeremy and Mario were awesome. Handled all my plumbing issues abd were very professional as well! Great job!!