Reviews (18)
When you come to see us, you'll walk into a welcoming, comfortable environment. We love our customers and want them to keep coming back. We only use the highest quality products and we're great at what we do.
When you come to see us, you'll walk into a welcoming, comfortable environment. We love our customers and want them to keep coming back. We only use the highest quality products and we're great at what we do.
I would highly recommend this company. They are very professional and courteous. I am extremely happy and satisfied with the outcome of all my jobs and would use them again in any heating and cooling service. This company deserve the 5 star rating. Thanks for everything.
I've used them twice. The first time I was having an AC issue, they came the same day, found the problem and fixed it within a matter of hours. The second time I had a leak that I thought was coming from my AC but turned out to be something else. They fixed it fast and didn't charge me for the service call due to their quick diagnosis. Good people!
Our staff will arrive at your home or business within an hour after you call for an immaculate, professional, and courteous service.
Our staff will arrive at your home or business within an hour after you call for an immaculate, professional, and courteous service.
He was incredible! He was able to remedy a heater problem we were having a day after we called. Very respectful and responsive. Definitely going to use him again for any HVAC needs.
Great experience! The technician was professional, punctual, knowledgeable & pleasant! Thoroughly evaluated our HVAC systems, servicedSterling Heating Air Conditioning & explained issues in detail. Could not ask for better! The reasonable price was well worth it, given the quality of the inspection & service! Recommended company!!
Sterling Heating Air Conditioning did a fabulous job relocating a steam radiator for us. They were communicative and open, clean and efficient. We are very pleased with the work! Thanks Sterling Heating Air Conditioning. I will definitely recommend it.
Courteous, responsive, and attentive. Our tech worked diligently to get our heat back. He diagnosed the problem carefully by taking his time, stuck with it when the system gave him a problem, and remained patient and professional throughout it all. Highly recommend it!
Anthony was quick, friendly and professional. He answered all of our questions and gave us recommendations about future maintenance. Explained costs before going further. Noticed a potential future problem and fixed it.
Ben and Joseph from this company guys don't mess around! Such awesome and fast service, no chance that I'm ever calling anyone else! Keep up the great work! Thank you!
Repair of hot water heater. Friendly, responsive, on time, and did some extra small maintenance on our hot water heater without charging extra for it. Nelly was nice and explained everything. We'll definitely use Sterling Heating Air Conditioning again!
Called to set up an appointment for service on our home heating unit. After repeatedly saying no to an up up sale of service finally hung up on them. Will not be calling back ever.
My experience with Sterling was terrible and I ultimately decided to call another HVAC company that would actually show up to their appointments. Not only did they not show (family emergency; unexpected hospital visit...one excuse okay things happen, but twice? come on.) but I had to call to find out that they weren't coming vs them calling me. Respect your client's time or they won't be a client. I felt bad for the people working the front desk, but their technician manager either needs to turn down jobs until they have enough staff or be straightforward and reschedule responsibly instead of waiting for the client to call and complain to the poor front desk/call center people. I rarely write bad reviews, but this one was pretty insufferable. While I'm sure they're skilled as others have mentioned, it's of no use to me when you don't even show up.
Sterling Heating Air Conditioning recently completed the installation of a new heat pump at my residence. The work was preformed by experienced personnel with exceptional knowledge. The owner personally kept my old unit going until the new installation which I appreciated. I would highly recommend Sterling Heating Air Conditioning company.
From the first call to them taking off their booties as they exited my front door, I am beyond impressed. This company provided friendly and efficient staff. Great overall service! Sterling Heating Air Conditioning has gained another customer in me. I will definitely recommend them to family and friends. Keep up the good work guys!
Nelly was very professional and friendly. He was very thorough with his inspections and was more than happy to explain and answer any questions I had concerning my HVAC unit. It was also refreshing to hear from him that he invited me to observe his inspection on my unit. It made me feel confident that Sterling is an honest company.