Reviews (100)
Extremely satisfied with the level of work and care we got updating our house. Adam was very informative of the process and didn't push to up sell. After we made the selection to go forward with GRM, they were promt in senting the few tweeks to the quote I requested and set up a date that worked for me. The instillation was done in one day. We had a small problem after they left were are old piping had apparently disloged some sediment that blocked are hot water. Adam, even after hours, came back and helped fix the issue. Above and beyond service. Very good company to work with.
Wonderful staff to work with. Very knowledgeable and professional. Adam was able to answer all of our questions and helped us understand how everything worked. Thank you so much GTMetro for making a daunting task look easy. Very much appreciated.
Great air conditioning tune up from Dave. Friendly and efficient.
These guys are amazing. Price was comparable to others, service was exceptional.
Today was my first attempt to use my AC this season, and it didn’t work. GRMH&C matched a special I saw online, came out the same day, and my home is now getting blissfully cool. Adam was kind, thoughtful, and did a wonderful job. He stayed after 5pm and made sure my air was working. I’ll definitely call them again.
Kate and David were awesome! David is very knowledgeable, catching what needs to be done as well as prevention. Thank you from Buddy, Diamond, and me!
As usual, GR Metro is the best! They always provide professional, reliable, efficient service. They take the time to explain what they are doing and why. Would highly recommend!
David was the technician that serviced my unit. He’s a young professional that does an excellent job. I’m very satisfied with this company and their service! Kate reminded me that service was due and kept me informed when David would arrive. Thanks GR Metro!
David and Andrew were out and did an excellent job. They were also polite and friendly and respectful.
Andrew was very prompt and professional with his service. He tuned up both our furnace and A/C and seemed very knowledgable on both.
Great friendly service, went above and beyond to fix my problem. I would definitely recommend this company.
Our water heater died and Andrew was out to take a look the same morning. He diagnosed what needed to get done, shared the options, including a very affordable service program that gave us 10% off the water heater and install. Adam and helper came and installed the new water heater and gave a thorough explanation of what they did and why. Additionally he explained what to expect going forward with the service program. I am very satisfied and now have a partner in GRMetro going forward!
Charlie and his entire team was amazing start to finish. Charlie was super responsive and took the time to do a thorough inspection, quote, and gave me two amazing new AC units for my duplex. I will definitely use them again this coming fall for a maintenance check up on my furnaces.
Adam was entirely professional, knowledgeable, and took the time to explain things with great detail, coming out “on call” on a Saturday within 3 hours of me initially reaching out.
Charlie and Adam were fantastic from the moment they arrived (on time!) until the moment they left which was exactly when they estimated they would have the system installed. Courteous, professional and always willing to answer my questions. Always polite and treated my home as It were there own. We can’t say enough good things about them and GR Metro! I will recommend them to everyone I know! Thank you all so much for everything!
Most excellent. Adam replaced our furnace humidifier. It was a tight space to work in. Adam was innovative and forward-thinking in his approach to the mini-challenge. He was very well pleased with his work which gave me comfort and confidence in the result, too. He, likewise, answered my questions thoroughly. I highly recommend and will direct others to GR Metro. I am happy to support small business on the Westside!
Adam was able to repair our gas fireplace in our master bedroom. 25 years old but, no problem, no upselling, smiling and friendly the whole time. Service like you we had 50 years ago.
Andrew is very nice, thorough work , easy to communicate with. Help us find some potential issues. Very satisfied.
Andrew ( tech ) represented GRMetro very well. Was professional and would recommend GRMetro and Andrew
Had to have a new HVAC system put in, and Andrew, Charlie, Drew, and Adam at the job site and Kate in the office were all very knowledgeable and helpful every step of the way! Cannot recommend GRMetro enough!